Full-Time
Support Analyst
Posted on 8/20/2026
Carrier Global
10,001+ employees
HVAC, refrigeration, and fire and security solutions
No salary listed
Bengaluru, Karnataka, India
In Person
On-site role at Ecospace Campus in Bellandur, Bengaluru.
Bachelor's, Master's
 Customer Experience & Support (1) |
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- Requires advanced knowledge obtained through a university degree combined with experience.
- Practical to substantial knowledge of the Carrier organization, programs, or systems, with the ability to make enhancements and leverage them in daily work.
- A university degree or equivalent is required.
- A minimum of 5 years of prior relevant experience is required, or an advanced degree in a related field and a minimum of 3 years of experience.
- Flexibility to work varying hours based on support needs and participate in an on-call or support rotation as applicable.
- Provide production support for Boomi and CPI integrations and application programming interfaces.
- Own Boomi platform operational activities, including Atom/Molecule upgrades, maintenance, access provisioning, and change-controlled patching aligned with SOX and security policies.
- Troubleshoot integration failures, application programming interface issues, and data errors.
- Analyze logs, payloads, and process execution details.
- Monitor Boomi platform health and integration flows.
- Handle incident tickets, perform root-cause analysis, and implement fixes.
- Support application programming interface access, certificates, security configuration, and endpoints.
- Coordinate with application teams, architects, and developers to resolve issues.
- Support deployments and post-release validation.
- Maintain support documentation and runbooks.
- Support SOX compliance activities related to integrations and application programming interfaces.
- Ensure adherence to access controls, change management, and segregation of duties.
- Maintain and provide evidence for SOX audits, including logs, approvals, deployment records, and runbooks.
- Participate in periodic access reviews, control validations, and audit walkthroughs.
- Ensure production fixes follow approved change and release processes.
- Coordinate the design, development, implementation, and maintenance of various enterprise resource planning business systems and databases.
- Work cross-functionally to understand business requirements and propose digital solutions.
- Coordinate, configure, develop, test, and deploy new and existing systems for optimal use.
- Coordinate training on systems for relevant end users.
- Coordinate sales force effectiveness digital initiatives across the organization.
Carrier Global provides intelligent climate and energy solutions for residential, commercial, and industrial sectors, including HVAC, refrigeration, and fire and security systems. It sells equipment and offers services such as installation, maintenance, and remote monitoring. The company is transitioning from a focus on equipment manufacturing to digital building solutions that use automation and energy management to optimize performance. Its global footprint, diversified portfolio, and strategy of digital transformation and selective acquisitions differentiate it from competitors, with the goal of helping customers improve efficiency, reliability, and safety in their buildings.
Company Size
10,001+
Company Stage
IPO
Headquarters
Palm Beach Gardens, Florida
Founded
2003
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Simplify's Take
What believers are saying
- Q2 2026 data-center orders rose 4x, lifting full-year sales outlook to $2 billion.
- Management said the 2026 data-center forecast is fully booked, strengthening 2027 visibility.
- Abound now connects 150,000 equipment pieces, improving software monetization and service lock-in.
What critics are saying
- Carrier cut 3,000 positions in 2026, signaling cost pressure and slower growth.
- NORESCO and Riello divestitures remove revenue, while integration risk rises after 75F.
- Honeywell, Trane, and Vertiv intensify data-center cooling competition through 2026.
What makes Carrier Global unique
- Carrier’s July 2026 75F acquisition fuses equipment, controls, analytics, and AI software.
- QuantumLeap, WebCTRL, Abound, and Nlyte create a differentiated data-center and building stack.
- Carrier’s 160-country footprint and Viessmann Climate Solutions acquisition broaden global climate distribution.
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Benefits
Hybrid Work Options
Professional Development Budget
Growth & Insights and Company News
6 month growth
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↑ 0%Trane and Carrier, two of the world's largest HVAC companies, are experiencing surging orders from data centres as AI infrastructure demands increase. As AI clusters generate more heat with newer chip generations, hyperscalers have turned to established HVAC leaders to meet their cooling needs. Trane's data centre business accounts for approximately 10% of its total revenue. Its backlog grew 70% year over year to $12.1 billion in Q2 2026, equivalent to 57% of its 2025 revenue. From 2021 to 2025, Trane's revenue and earnings per share grew at compound annual growth rates of 11% and 21%, respectively. Carrier's data centre sales represent about 5% of its 2025 revenue. The company expects this segment to grow 50% in 2026, reaching 7% to 9% of revenue. Its backlog increased 40% year over year to $8 billion in Q2 2026.
Wall Street analysts have set ambitious price targets for three stocks, but StockStory's independent analysis suggests caution on two of them. Carrier Global trades at $62.64 per share, with analysts targeting $77.82. However, the company has shown no organic revenue growth over the past two years, whilst earnings per share have contracted by 8.4% annually. Diminishing returns on capital further suggest earlier profit pools are drying up. Elanco Animal Health, trading at $23.57 against a $31.21 target, has posted muted 2% annual revenue growth over five years. Its adjusted operating margin fell by 3.5 percentage points, and negative returns on capital indicate management lost money during expansion attempts. In contrast, Ulta Beauty appears to justify Wall Street's optimism. Same-store sales have averaged 3.5% growth over two years, whilst the company's 32.6% return on capital demonstrates strong management execution.
PALM BEACH GARDENS, Fla., Jan. 2, 2024 – Carrier Global Corporation (NYSE: CARR) announced today that it has completed its acquisition of Viessmann Climate Solutions from the Viessmann Group. The transaction marks another meaningful step forward in Carrier’s portfolio transformation, further strengthening the company’s global leadership position in intelligent climate and energy solutions.
Carrier Global has acquired 75F, a Minneapolis-based maker of cloud-native, AI-enabled building-automation systems. The climate-equipment company disclosed no financial terms for the deal, which closed on 23 July 2026. Carrier had previously invested in 75F through its venture arm, participating in the company's $45 million Series B round in February 2025 alongside Breakthrough Energy Ventures and Next47. Founded in 2012, 75F had raised roughly $80 million in venture funding. The acquisition gives Carrier ownership of 75F's cloud software and machine-learning layer that automates building systems. Carrier plans to integrate 75F's technology with its WebCTRL building controls, Abound predictive-analytics service, and Nlyte data-centre management software. Carrier specifically cited data centres as a key application, planning to incorporate 75F's AI capabilities into its QuantumLeap thermal-management suite.
Curtiss-Wright has emerged as a strong cash-producing industrial stock, according to StockStory analysis. The aerospace and maritime products provider demonstrated 11% annual revenue growth over the past two years alongside 18.9% earnings per share growth, boosted by share repurchases. The company's free cash flow margin expanded by 6.3 percentage points over five years, reaching 16.4%. Meanwhile, two industrial stocks face challenges. Trex Company's revenue declined 2.1% annually over two years, with its free cash flow margin shrinking by 8 percentage points over five years. Carrier Global saw earnings per share fall 6% annually despite revenue growth, suggesting declining profitability on incremental sales. Both companies showed shrinking returns on capital, indicating increasing competitive pressure.