Who We Are

Join a team that puts its People First! As a member of the First American family of companies, First American Trust is a federal savings bank that has provided banking, wealth management, and trust solutions on a national, full-service basis for more than five decades. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eight consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

As Senior Product Manager, Core Banking, you will be responsible for defining and driving the product vision and roadmap of the core banking products portfolio.  You will work closely with internal and external stakeholders to gather insights, understand current business process, challenges, and opportunities. Identify potential products and emerging markets; conduct market research; generate product requirements; determine specifications; create product roadmap; conduct competitive assessments and product positioning; craft marketing strategies/campaigns for new product introduction/launch. Works with customers to develop and prioritize high level product requirements and ensure customer satisfaction and company goals are met. Work closely with technology, sales and other cross functional teams to determine plans for product implementation, upgrades and deployments. Your expertise in commercial banking and deep understanding of market trends will drive the strategy and success of our core banking products.

What You’ll Do:

• Define and drive the strategic vision and roadmap for core banking products, including banking service API layer

• Define requirements for core banking systems upgrades, migrations, and enhancements; collaborating across all other domains

• Conduct market research and analysis to identify customer needs, market trends, competitive landscape, and leverage insights to identify opportunities and define requirements for product differentiation and innovation, while ensuring compliance

• Develop and implement pricing strategies that maximize the financial performance of core banking products, balancing profitability with market competitiveness and customer value

• Act as subject matter expert, providing guidance and support to the Sales, Marketing, and OCM teams in promoting and selling core banking products, including development of marketing collateral, sales training materials, customer communication plans, and product positioning strategies

• Collaborate with leadership to align product strategies with overall business goals and contribute to the organization’s growth and profitability

• Works with product delivery counterparts to seamlessly pass work into the delivery team

• Contribute on integration of upstream and downstream API interfaces as needed

• Maintain Vendor Relationship with core banking and ancillary service partners from a strategic and design perspective to align product roadmaps and delivery of new features and enhancements

• Define analytics to be collected regarding the products to continuously review, manage, and report progress on SLAs, OKRs, and KPIs

• Contribute to special projects and team initiatives as needed

What You’ll Bring:

• Bachelor’s degree in business, Finance, or a related field

• Minimum of 6 years of proven experience in product management within the banking or financial services industry

• Experience developing core banking products, including a strong understanding of financial and accounting systems and concepts

• Results-oriented mindset with a focus on driving business growth and delivering exceptional customer experiences

• Demonstrated ability to develop and execute product strategies, drive product development initiatives, and bring new core banking products to market successfully

• Strong product management skills, with the ability to prioritize and manage multiple initiatives simultaneously within a fast paced, results-oriented environment

• Excellent analytical skills, with the ability to gather and interpret market data, identify insights, and make informed decisions

• Exceptional communication and collaboration skills, with the ability to work effectively with cross-functional teams and influence stakeholders at all levels

• Excellent negotiation skills to resolve internal and external competing priorities

• Experience in customer experience design or related customer centric positions

• Excellent knowledge of core banking and treasury management services

• Experience in core banking platforms and multiple enterprise technologies with a focus in commercial banking

• Experience working with cloud-based 3rd Party service providers; Knowledge of one or more NextGen banking cores focused on real-time processing and/or payments systems such as Thought Machine, Finxact, 10x, Temenos, FIS, Fiserv, Finastra, or similar

• Knowledge of regulatory requirements and industry best practices related to commercial core banking products

• Working knowledge of product/work management and collaboration tools, such as Atlassian products, Miro and Planview

• Experience working in a collaborative, agile environment with distributed teams in a fast-paced environment

• Knowledge of Scaled Agile Framework SAFe preferred

Pay Range: $125,000- $154,000

This hiring range is a reasonable estimate of the base pay range for this position at the time of posting.  Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location

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What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.