AVP – Privileged Technology Engineer

Job Description:

Role Summary/Purpose:

Synchrony’s Identity and Access Management Team continues to focus on privileged access and the controls and technologies to secure the company.  The key candidate for this role will participate in the development and implementation of the strategy and roadmap for privileged identity and access management tooling and processes.

Synchrony’s privileged technologies are critical in securing critical access across our application and infrastructure environments. The AVP, Privileged Technology Engineer will be a part of a team to develop the long-term strategy, implement, integrate and operate Synchrony’s Privileged Access Management (PAM) solutions.  This position will work closely with our business partners on strategic IAM and corporate wide programs as a thought leader.

Our Way of Working

We’re proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events.

Essential Responsibilities:

• Design, engineer, deploy, configure and document privilege access management solutions working closely with application architects & lead engineers, product teams, information security, and risk management functions

• Develop automation necessary to build, test, deploy, and maintain privilege access management solutions adhering to DevOps processes

• Provide deep subject matter expertise for privilege platform services, entities, configuration, and best practices to build and evolve Synchrony’s privileged access management strategy and implement long-term solution

• Integration and building out the required operational support structure to deliver enterprise-ready services for new technologies.

• Drive the operational & technical excellence of privilege processes and technologies leveraging performance and availability metrics

• Day-to-day management & maintenance of the privilege platform configuration required to support business requirements, application integrations, workloads, regulatory compliance, and all other platform efforts or deliverables

• Collaborate with various groups and individuals to troubleshoot and resolve escalated production issues as well as delivering on key business objectives and priorities.

• Identify, propose and remediate process and technical gaps in Synchrony PIM service.

• Coordinate on call coverage on a rotational basis with the rest of the team to respond, triage and resolve high priority incidents outside of normal working hours. 

• Training, mentoring, and guiding team members in existing and new processes.

• Perform other duties and/or special projects as assigned.

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Qualifications/Requirements:

• Bachelor Degree and 5 years of IT experience; or in lieu of degree High School Diploma/GED and 8 years of IT experience.

• Minimum of 2 years of experience in privileged identity and access management tools

• Minimum 3 years development experience in support of access management solutions

• Must have experience in the development & operational support of privilege technologies including platform implementation, installation, configuration & administration.

• Must have  experience in the development & operational support of privilege processes including policy and vaulting administration.

Desired Characteristics:

• Bachelor Degree in Computer Science / other technical degree or Business Management

• Experience with Delinea Secret Server

• Experience with Delinea Privilege Manager

• Experience with Secrets Management Tools (e.g. HashiCorp, AWS Secrets Manager, Azure Key Vault)

• A proven record of designing, building and administering 24/7 enterprise customer-facing services

• Strong commitment to providing outstanding customer experiences

• Self-starter with a strong sense of urgency and can-do attitude with the flexibility to change directions quickly

• Superior written and verbal communication skills with a demonstrated ability to lead others through change

• Experience with the process of creating, maintaining and reviewing operations process & end user training documentation

• Strong analytical and clear-thinking skills

• Understanding of financial security and regulatory standards, including, but not limited to SOX IT-404, PCI, FFIEC

• Ability to take input from multiple stakeholders, complex business and technical requirements, quickly determine the appropriate security solution and then drive the outcome

Grade/Level: 10

The salary range for this position is 95,000.00 - 160,000.00 USD Annual and is eligible for an annual bonus based on individual and company performance.

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

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