Full-Time

Private Wealth Client Associate

Posted on 1/27/2025

Bank of America

Bank of America

10,001+ employees

Provides banking and financial services globally

Entry, Junior

Pittsburgh, PA, USA

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Salesforce
Data Analysis
Requirements
  • Account Management
  • Client Management
  • Customer and Client Focus
  • Issue Management
  • Oral Communications
  • Business Development
  • Client Solutions Advisory
  • Pipeline Management
  • Prioritization
  • Administrative Services
  • Emotional Intelligence
  • Referral Identification
  • Written Communications
  • High School Diploma / GED / Secondary School or equivalent
Responsibilities
  • Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings
  • Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests
  • Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk
  • Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA
  • Supports day-to-day team activities and needs including covering roles in times of absence or seasonal need increases, while leading with a client first mindset
  • Maintains and enhances relationships with existing clients
  • Promotes client retention and satisfaction through frequent proactive client contact and engagement
  • Performs routine and complex account-related activities
  • Provides day to day resolution of client service requests and the execution of complex and/or escalated requests
  • Reviews, resolves and or escalates client service related issues
  • Identify and manage the client onboarding operational process
  • Schedule and prepare materials for client meetings
  • Attend client review meetings to assist in re-discovery conversations, capture notes and follow up in Salesforce, and track all actions/activities to ensure highest level of client service
  • Leverage financial data to identify possible solutions to meet client needs and goals
  • Document client interactions and provide team with time sensitive updates
  • Monitor and report on client satisfaction and manage the resolution of client escalations
  • Engage specialists and partners to address client needs and deliver solutions
  • Assist the planning process through execution of extensive data gathering, analyzing, and data input with the end goal of creating a robust financial plan for Financial Advisor(s) and Advisor Team(s) to share with clients.

Bank of America provides a wide range of financial services to individuals, small and medium-sized businesses, and large corporations. Their offerings include banking, investing, asset management, and risk management products. The company serves around 56 million consumer and small business clients in the U.S. One of its key strengths is its position as a leading wealth management firm, as well as its prominence in corporate and investment banking and trading. Unlike many of its competitors, Bank of America combines a vast network of services with a strong focus on both personal and corporate financial needs. The company's goal is to help clients achieve their financial objectives through comprehensive and accessible financial solutions.

Company Size

10,001+

Company Stage

IPO

Total Funding

N/A

Headquarters

Charlotte, North Carolina

Founded

1904

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital banking boosts Bank of America's online service offerings.
  • Interest in sustainable finance aligns with Bank of America's green investment opportunities.
  • Fintech partnerships enhance Bank of America's customer experience and technological capabilities.

What critics are saying

  • Increased competition in credit facilities may tighten Bank of America's profit margins.
  • Large-scale capital raises by companies could pressure Bank of America to offer better terms.
  • Innovative financial products by competitors may require Bank of America to adapt quickly.

What makes Bank of America unique

  • Bank of America is a global leader in corporate and investment banking.
  • It serves approximately 56 million U.S. consumer and small business relationships.
  • The bank is a pioneer in wealth management and risk management services.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Paid Sick Leave

Flexible Work Hours

Remote Work Options

Professional Development Budget

Conference Attendance Budget

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