Key Holder @ TerrAscend | Simplify Jobs

INACTIVE

Full-Time

Key Holder

Adrian

Posted on 4/18/2024

TerrAscend

201-500 employees

Vertically integrated cannabis operator and retailer

Consumer Goods

Entry, Junior

Dundee, MI, USA

Required Skills

Sales

Communications

Customer Service

Requirements

Must be 21 years of age or older
High school diploma or GED required
0-2 years of retail experience required; key holder experience preferred
Trustworthy with highly confidential materials and information
Minimum two years experience in retail customer service
Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center are highly preferred
Superior organizational skills, detail-oriented with the ability to work independently
Ability to organize and manage multiple assignments with meticulous attention to detail and meet deadlines
Strong verbal and written communication skills
Must have a positive attitude with the ability to multitask in a fast-paced environment and maintain a team player mentality, remain calm under pressure
Travel will be required, must have reliable transportation with a clean motor vehicle driving record (minor violations may be considered) and be available to support neighboring stores in your region and at minimum of five days if required
Must be comfortable following Covid-19 precautions

Responsibilities

Assist store manager in reaching all store objectives daily
Ability to oversee all cash functions and perform all duties including opening and closing procedures
Confident and making assertive decisions – the potential of being the only lead in building
Consistently monitor and encourage team members to meet the companies service standards
Proactive in solving customer concerns and escalations
Committed to ensuring customer satisfaction
Help promote a positive work environment and team morale
Comfortable training new team members, including the ability to coach on KPIs and sales goals

Gage Cannabis, Co (USA) (Pinnacle) is on a mission to become the leader in the cannabis segment for Cultivation, Processing and Provisioning. We strive for the highest standards in social responsibility and ethical business practices. The company’s world-class cannabis team produces indoor cannabis that is hydroponically grown in small batches with a focus on premium quality.

This position is responsible for assisting the store management with meeting store objectives and helping provide ways to increase revenue and customer loyalty. The ideal candidate can navigate between all roles within the store, is responsible, reliable, and possesses strong leadership skills. The key holder position is designed for emergency situations, such as during a COVID-19 outbreak, to support store management.

RESPONSIBILITIES

· Assist store manager in reaching all store objectives daily
· Ability to oversee all cash functions and perform all duties including opening and closing procedures
· Confident and making assertive decisions – the potential of being the only lead in building
· Consistently monitor and encourage team members to meet the companies service standards
· Proactive in solving customer concerns and escalations
· Committed to ensuring customer satisfaction
· Help promote a positive work environment and team morale
· Comfortable training new team members, including the ability to coach on KPIs and sales goals

QUALIFICATIONS

· Must be 21 years of age or older and be able to pass a background check
· High school diploma or GED required
· 0-2 years of retail experience required; key holder experience preferred
· Trustworthy with highly confidential materials and information
· Minimum two years experience in retail customer service
· Professional knowledge and working experience of cannabis products from a regulated retail or medical distribution center are highly preferred.
· Superior organizational skills, detail-oriented with the ability to work independently
· Ability to organize and manage multiple assignments with meticulous attention to detail and meet deadlines
· Strong verbal and written communication skills
· Must have a positive attitude with the ability to multitask in a fast-paced environment and maintain a team player mentality, remain calm under pressure
· Trustworthy with highly confidential materials and information
· Travel will be required, must have reliable transportation with a clean motor vehicle driving record (minor violations may be considered) and be available to support neighboring stores in your region and at minimum of five days if required. (Lodging will be provided).
· Must be comfortable following Covid-19 precautions

Full Time, Hourly: Salary based on experience and successful interview. Full benefits and great growth opportunities.

Gage USA (Pinnacle) is an Equal Opportunity Employer and is committed to conduct all its activities in a barrier-free and inclusive manner. We thank all candidates for their interest in Gage USA; however, only successful applicants will be contacted for an interview.

TerrAscend

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Website

View Company Profile

As a vertically integrated cannabis operator, TerrAscend stands out in its industry with advanced cultivation and manufacturing technologies that ensure the delivery of high-quality products. The company operates with a solid focus on consistent quality across its numerous retail locations, catering to both medical and legal adult-use markets. Working here means being part of a team that values precision and innovation in one of the fastest-growing industries.

Company Stage

IPO

Total Funding

$332M

Headquarters

Norristown, Pennsylvania

Founded

2017

Growth & Insights

Headcount

6 month growth

↑ 12%

1 year growth

↑ 31%

2 year growth

↑ 95%

INACTIVE