Full-Time

Sr. Manager Client Technology

Posted on 6/13/2026

Harris Computer

Harris Computer

1,001-5,000 employees

Mission-critical software for public sector utilities

No salary listed

Vadodara, Gujarat, India

In Person

Category
Engineering Management (1)
Required Skills
TCP/IP
Computer Networking
Splunk
Requirements
  • Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field (required).
  • 8+ years of progressive experience in IT infrastructure with a focus on Citrix virtual environments.
  • 3–5 years in a management or team lead capacity, overseeing technical teams of 5 or more.
  • Proven track record of delivering complex infrastructure projects on time and within budget.
  • Experience preparing and presenting reports and strategic plans to VP-level or C-suite stakeholders.
  • Deep expertise in Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and Workspace.
  • Strong knowledge of Citrix NetScaler/ADC, Provisioning Services (PVS), Machine Creation Services (MCS), StoreFront, and Director.
  • Familiarity with networking fundamentals (DNS, DHCP, TCP/IP, VPN, SSL).
  • Experience with monitoring tools (e.g., Citrix Director, Splunk, SCOM, or similar).
  • Understanding of ITIL framework and service management principles.
  • Exceptional leadership, team building, and people management skills.
  • Strong communication skills — written, verbal, and presentation — with the ability to engage both technical teams and executive leadership.
  • High emotional intelligence, active listening, and conflict resolution abilities.
  • Strategic thinking with a proactive, solution-oriented mindset.
  • Strong organizational skills with the ability to manage multiple concurrent priorities.
Responsibilities
  • Design, build, configure, and maintain the enterprise Citrix Virtual Apps and Desktops (CVAD) environment.
  • Oversee Citrix infrastructure including Delivery Controllers, StoreFront, NetScaler/ADC, Provisioning Services (PVS), and Machine Creation Services (MCS).
  • Ensure high availability, scalability, and security of all Citrix platforms and services.
  • Lead troubleshooting and resolution of complex Citrix infrastructure issues and escalations.
  • Plan and execute Citrix upgrades, patches, and technology refresh cycles.
  • Implement and enforce best practices for Citrix environment governance and change management.
  • Lead end-to-end Citrix infrastructure projects from initiation through delivery, ensuring alignment with timelines, budgets, and scope.
  • Develop detailed project plans, resource allocation strategies, and risk mitigation frameworks.
  • Coordinate cross-functional project activities with network, security, storage, and application teams.
  • Maintain project documentation including architecture diagrams, SOPs, runbooks, and change records.
  • Manage vendor relationships and third-party engagements related to Citrix delivery.
  • Conduct regular one-on-one check-ins and formal semi-annual and annual performance evaluations for all team members.
  • Set clear, measurable goals and development plans aligned with team and organizational objectives.
  • Identify skills gaps and champion training, certification, and professional development programs.
  • Manage team capacity, workload distribution, and succession planning.
  • Handle escalations, conflict resolution, and employee relations matters in partnership with HR.
  • Foster a high-performance, collaborative, and growth-oriented team culture.
  • Motivate team members through recognition, career development opportunities, and transparent communication.
  • Champion continuous improvement initiatives and encourage innovation within the Citrix practice.
  • Promote knowledge sharing, mentorship, and cross-training across the team.
  • Establish a psychologically safe environment where team members feel empowered to contribute ideas.
  • Define, track, and report on key performance indicators (KPIs) for the Citrix team, including uptime, incident resolution times, project delivery rates, and user satisfaction scores.
  • Establish SLA baselines and monitor adherence across all Citrix services.
  • Use data-driven insights to drive operational improvements and efficiency gains.
  • Report KPI trends, risks, and corrective actions to senior leadership on a scheduled basis.
Desired Qualifications
  • Master's degree or MBA is an asset.
  • Certifications (Preferred): Citrix Certified Associate – Virtualization (CCA-V), Citrix Certified Expert – Virtualization (CCE-V) — highly preferred, ITIL Foundation certification.

Harris Computer provides mission-critical software solutions for the Public Sector, Healthcare, Utilities, and Private Sector across North America, Europe, Asia, and Australia. Its industry-specific software suites help organizations run core workflows, stay compliant, and generate reports, typically deployed to keep essential services online and automate processes. As a wholly-owned subsidiary of Constellation Software, Harris benefits from a broad, global portfolio and long-term support from its parent company. The goal is to help governments and other essential services operate more efficiently and reliably by managing critical operations and data with dependable software.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Ottawa, Canada

Founded

1976

Your Connections

People at Harris Computer who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • GlobalMeet's Fortune 500 client base enables cross-selling secure communications to utilities, healthcare, public sector.
  • TECVIA's 1.6M annual students across 5 European countries generates recurring revenue from regulated driver education.
  • eNoah India acquisition establishes cost-efficient delivery center supporting 240+ global businesses with technical talent.

What critics are saying

  • Dakis customer exodus to cloud-native competitors like Shopify Plus erodes e-commerce revenue within 12-18 months.
  • EU Digital Markets Act forces Harris to divest overlapping TECVIA assets, stripping €50M+ annual recurring revenue.
  • CSI shareholder pressure on low-ROI acquisitions triggers forced portfolio rationalization and Harris operating group dissolution.

What makes Harris Computer unique

  • Constellation Software backing provides capital and acquisition expertise across 240+ businesses globally.
  • Decentralized management model preserves acquired company autonomy while enabling cross-vertical synergies and cost efficiencies.
  • Mission-critical software focus in regulated verticals creates sticky, recurring revenue with high customer switching costs.

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Benefits

401(k) Retirement Plan

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Vacation

Company News

PR Newswire
Jan 26th, 2026
N. Harris Computer acquires GlobalMeet, Fortune 500 webcasting platform, from Pivotal Group

Pivotal Group has sold GlobalMeet, an enterprise webcasting and virtual events platform used by over half of Fortune 500 companies, to N. Harris Computer Corporation, an operating group of Constellation Software. The transaction closed on 2 December 2025. Pivotal Group acquired GlobalMeet two years ago and invested millions in technology enhancements, strengthening its C-suite team and improving platform performance, security and scalability. These improvements expanded GlobalMeet's client base and positioned it for long-term growth. Constellation Software, a Canadian public company with approximately $70 billion market capitalisation, operates hundreds of vertical-market software businesses worldwide. The acquisition expands Harris's presence in secure enterprise communications and large-scale virtual event technology. The Cosine Group led the competitive sale process.

Global Legal Chronicle
Nov 20th, 2025
Ardian Sells Eloquant Stake to Harris

Ardian has sold its stake in Eloquant, a French company, to Harris. McDermott Will & Schulte advised Ardian, while Mayer Brown advised Harris on the transaction.

Harris Computer
Oct 16th, 2025
Harris Acquires TECVIA Group

Harris acquires TECVIA Group. N. Harris Computer Corporation ("Harris"), a global vertical-market software provider and an operating group of Constellation Software Inc. (TSX: CSU), has entered into a definitive agreement to acquire TECVIA Group GmbH, one of the leading pan European content and software provider for driving-education and professional driver training. With this transaction, Harris expands into a new vertical - driver education and professional driver training - broadening its portfolio across Europe and continuing its strategy of investing in specialized, mission-critical software businesses. The transaction marks the transition of TECVIA from private equity ownership to a long-term home within Harris. During its time with Unigestion Private Equity, TECVIA further sharpened its strategic focus and reinforced its leading position in digital driver-education solutions across Europe. Under Harris, TECVIA will continue its growth journey with a focus on sustainable innovation, customer proximity, and local leadership. TECVIA, headquartered in Munich, Germany, employs approximately 430 people across 5countries and provides a tailormade workflow-orientated ecosystem for driving schools. TECVIA's software solutions cover the full operational and educational workflow - from online students' registration, ERP and teaching applications to state-of-the-art student services and simulators. TECVIA is one of the leading providers in each of the five countries where it operates. More than 1.6 million driving students are administered and trained annually using TECVIA's solutions. Through its subsidiaries - including renowned brands such as Verlag Heinrich Vogel and Wendel Verlag in Germany, CodesRousseau and Planète Permis in France, Editorial Tráfico Vial in Spain, andHubert Ebner Verlag in Austria - TECVIA has built a powerful pan-European network combining software innovation with deep content expertise. "Joining the Harris network marks an exciting new chapter for TECVIA." said Peter Lehnert, CEO of TECVIA Group."Harris's long-term, decentralized approach to managing software companies gives TECVIA the stability, resources, and network we need to accelerate innovation while maintaining our close connection to our customers and our identity as a trusted partner in driver education." Guido Moritz, Portfolio Leader at Harris International, added: "With TECVIA, we are entering an exciting new vertical for Harris and at the same time increase our footprint in our core European geographies. TECVIA's end-to-end solutions, deep customer relationships, continued value creation for customers and its market position perfectly embody the kind of sustainable, specialized expertise Harris looks for. We are delighted to welcome TECVIA's talented team and look forward to supporting their continued growth." Philipp Scheier, Partner at Unigestion Private Equity, who led the investment at Unigestion commented: "We would like to thank all the company's employees for their dedication and motivation and we wish them continued success in their journey with Harris." Completion of the transaction remains subject to customary closing conditions and regulatory approvals. As part of Harris, TECVIA will continue to build on its unique mix of software, digital content, and specialist print media, strengthening its role as the most comprehensive provider of end-to-end solutions for the driver education market. The acquisition follows TECVIA's successful development under Unigestion Private Equity, a leading European mid-market investor. Harris's acquisition ensures long-term continuity for TECVIA's customers, employees, and brands while providing a stable platform for future growth across Europe. About TECVIA Group. TECVIA Group GmbH is a pan-European provider of integrated software, learning, and media solutions for driving schools and professional driver training organizations. Its platform ecosystem includes ERP systems, digital learning software, content platforms, and driving simulators. TECVIA serves its | customers with end-to-end digital solutions that support administration, education, and continuous professional development. "TECVIA - Driving Digital Innovation in Road Safety Education." About N. Harris Computer Corporation (Harris). Harris acquires vertical-market software businesses, manages them using industry best practices, and invests in their long-term success. From its roots in utilities, local government, education, and healthcare, Harris has grown to operate more than 240 businesses worldwide across over 20+ industries. Harris is an operating group of Constellation Software Inc. (TSX: CSU), one of North America's most active acquirers of software companies. About Unigestion. Unigestion Private Equity's award-winning team offers four key private equity strategies focused on secondaries, directs, emerging managers and climate impact. The team seeks to invest in the leaders of tomorrow, selecting exciting, hard-to-access companies with resilient profiles across five themes - supply chain efficiency, resilient infrastructure, future of work, healthcare performance and consumer evolution. Unigestion Private Equity believes that better and more consistent investment decisions can be made by harnessing the power of mind and machine and has applied its proprietary AI technology - PEpper - to private equity investments since 2020. The firm also seeks to remain at the forefront of ESG integration, having launched its first environmental private equity fund in 2010. Media Contact at Harris Alena Wulf Integration Manager, Harris P: +49 151 24026848 E: [email protected] Media Contact at TECVIA

Massachusetts Newswire
Jan 14th, 2025
Hopdox Enters Into A Joint Erecording Services Agreement With Harris Recording Solutions

ALPINE, Utah /Massachusetts Newswire – National News/ — Hopdox, the leading innovator in eRecording, is excited to announce that it has entered a joint eRecording services agreement with Harris Recording Solutions to integrate Hopdox’s cutting-edge eRecording platform with Harris Recording Solutions’ land record management systems. This collaboration marks a major milestone in delivering more efficient, modern recording capabilities to counties nationwide.As a result of this agreement, Hopdox has successfully integrated with Clark County, Nevada, one of the largest recording jurisdictions in the nation who has been eRecording since 2007.“Hopdox is committed to making eRecording simply better for counties and their partners across the country,” said Paul Clifford, Founder of Hopdox. “By integrating with Harris Recording Solutions’ trusted land records systems, we’re able to enhance efficiency and provide document submitters in counties like Clark County, Nevada, with technology that saves time and simplifies workflows. This partnership represents an exciting first step in our partnership and we look forward to our mission to streamline recording processes nationwide.”Harris Recording Solutions, a leader in land records software, expressed equal enthusiasm for the collaboration.“We are pleased to partner with Hopdox to provide a seamless eRecording experience for counties using our land record systems,” said Angela Keeton, Executive Vice President, Harris Recording Solutions. “Our goal is to continually empower counties with technology that meets today’s needs, and integrating with a forward-thinking eRecording provider like Hopdox helps us achieve that.”This agreement underscores Hopdox’s continued dedication to enhancing eRecording experiences through advanced technology, unmatched customer support, and a people-first approach.About Hopdox:Hopdox, the leading innovator in eRecording, was founded in 2024 with the sole focus to provide the best eRecording technology to enhance the work lives of settlement agents and county employees nationwide. Hopdox believes that technology should provide the most efficient process possible to give everyone involved a little more time back in their lives to do what matters most to them

California Newswire
Jan 14th, 2025
Hopdox Enters Into A Joint Erecording Services Agreement With Harris Recording Solutions To Bring Seamless Erecording To Counties Nationwide | National News

ALPINE, Utah /California Newswire – National News/ — Hopdox, the leading innovator in eRecording, is excited to announce that it has entered a joint eRecording services agreement with Harris Recording Solutions to integrate Hopdox’s cutting-edge eRecording platform with Harris Recording Solutions’ land record management systems. This collaboration marks a major milestone in delivering more efficient, modern recording capabilities to counties nationwide.As a result of this agreement, Hopdox has successfully integrated with Clark County, Nevada, one of the largest recording jurisdictions in the nation who has been eRecording since 2007.“Hopdox is committed to making eRecording simply better for counties and their partners across the country,” said Paul Clifford, Founder of Hopdox. “By integrating with Harris Recording Solutions’ trusted land records systems, we’re able to enhance efficiency and provide document submitters in counties like Clark County, Nevada, with technology that saves time and simplifies workflows. This partnership represents an exciting first step in our partnership and we look forward to our mission to streamline recording processes nationwide.”Harris Recording Solutions, a leader in land records software, expressed equal enthusiasm for the collaboration.“We are pleased to partner with Hopdox to provide a seamless eRecording experience for counties using our land record systems,” said Angela Keeton, Executive Vice President, Harris Recording Solutions. “Our goal is to continually empower counties with technology that meets today’s needs, and integrating with a forward-thinking eRecording provider like Hopdox helps us achieve that.”This agreement underscores Hopdox’s continued dedication to enhancing eRecording experiences through advanced technology, unmatched customer support, and a people-first approach.About Hopdox:Hopdox, the leading innovator in eRecording, was founded in 2024 with the sole focus to provide the best eRecording technology to enhance the work lives of settlement agents and county employees nationwide. Hopdox believes that technology should provide the most efficient process possible to give everyone involved a little more time back in their lives to do what matters most to them