Honeycomb Insurance is an award winning InsureTech startup, founded by serial entrepreneurs and industry veterans and backed by top investors. Honeycomb is reinventing real-estate insurance and provides simple, fair, and affordable insurance through its end-to-end digital platform. Honeycomb leverages user-generated proprietary data, advanced Artificial Intelligence and Computer Vision to automate a currently manual, inaccurate and costly underwriting process
Our market-leading technology and insurance program have created a foundation for explosive growth, and insurance agency producers comprise our most critical growth channel. We’ve built the most producer-friendly quoting, binding, and policy management platform in the small commercial space specifically to serve Producer’s unique needs. But while our technology is second to none, we’ve found that Producers deeply value personal relationships, and that responsive support on active deals is imperative in maximizing our Producer experience (and revenue growth).
As a Inside Sales Representative, you will be responsible for managing the full lifecycle of submitted quotes and putting Honeycomb in the best position possible to win this business. Your scope starts with qualifying deals after they are submitted to understand how we can most effectively position our solution. You’ll develop quick and lasting relationships with Honeycomb’s producers, and triage a variety of action items to a passionate cross-functional team that includes Regional Sales Managers, Underwriters, and Customer Service Representatives. And when we don’t win, you will collect all-important information as to how our offering can improve moving forward. In addition to your actions accelerating deal-level success, you will also play a key role in our sales and product development feedback loop, helping us to ensure that we retain sustainable product-market fit while delivering exceptional customer experiences.
What You’ll Do
- Leverage structured reporting to prioritize the most valuable Producers to call and Deals to qualify each day
- Conduct Deal qualification calls with Producers, documenting key ‘deal drivers’ such as why the policy is being marketed, who we’re competing against, target premium, timelines, and ultimately what it will take to win
- Escalate detailed coverage questions, large sales opportunities, and other strategic follow-ups to Regional Sales Managers
- Create tickets for Customer Support to execute tactical requirements, such as quote changes or policy Endorsements
- Build sales cases and collect information to inform expedited Underwriting
- Document why we lose deals, informing our pricing, coverages, and go-to-market roadmap moving forward
- Solicit feedback from Producers as to how our technology platform and insurance coverages can better meet their needs, and work with our Product team to make those enhancements a reality
- Parlay Producer relationships and value-adds into additional sales opportunities
- Earn variable sales compensation for meeting and exceeding close targets
- Make an incredible impact in advancing the state of the $22B habitational insurance industry!
Basic Requirements
- 1-3 years of experience in an inside sales capacity, working with customers of insurance or B2B technology products
- Comfort coordinating with cross-functional internal teams to deliver exceptional customer experiences
- Hunger to support partners through the full deal journey (submission, underwriting, quote, policy refinement, and bind)
- Keen ability to quickly develop rapport with partners and identify the drivers that will maximize success on a diverse variety of deal
- Ability to thrive in a startup environment - effectively adapting to changes, collaborative problem solving, excellent follow-through and collaboration, positive can-do attitude
- Demonstrated intellectual curiosity - eager to learn constantly, bring authentic self to work and ready to embrace diverse ways of thinking and working
- Experience in or knowledge of the industry experience, particularly working with agents/brokers of commercial Property & Casualty and habitational insurance product offerings, is helpful but not required
