Full-Time

Product Analyst

Posted on 8/14/2025

BetterHelp

BetterHelp

1,001-5,000 employees

D2C and B2B online therapy platform

Compensation Overview

$105k - $135k/yr

+ Performance Bonus

Remote in USA

Remote

Occasional in-person visits to San Jose, CA up to three times yearly; travel expenses covered.

Category
Data & Analytics (1)
Required Skills
Mixpanel
Amplitude
Python
R
SQL
Looker
Requirements
  • 3+ years of experience in product analytics as a product analyst, preferably in a high-velocity consumer facing product
  • A track record of delivering impactful insights and driving growth.
  • Expert experience with funnel analysis, cohort & segmentation analysis, and other analytics techniques.
  • Strong proficiency in data visualization tools such as Looker, to create compelling dashboards and reports. Familiarity with analytics platforms such as Amplitude and Mixpanel.
  • Expert proficiency in SQL for data extraction and manipulation as well as expertise in programming languages such as Python or R.
  • Strong data communication skills, including visualization, technical writing, and business writing.
  • Self-motivated, proactive, and able to work effectively both independently and collaboratively in a dynamic, fast-paced environment.
  • Excellent stakeholder influence, communication and presentation skills, with the ability to convey complex findings and insights to non-technical stakeholders in a clear and actionable manner.
  • Bachelor's degree in a quantitative field such as Statistics, Mathematics, Computer Science, Economics, or a related discipline. A Master's degree is a plus.
Responsibilities
  • Lead high-impact analytics initiatives with the product team to inform data-driven product initiatives.
  • Execute in-depth analysis of user behavior to identify growth opportunities and inform product optimization strategies.
  • Influence direction through actionable insights and recommendations to key stakeholders based on statistical analysis and data interpretation.
  • Develop and maintain advanced dashboards, reports, and visualizations to track and communicate critical key performance indicators (KPIs) and performance metrics.
  • Work closely with engineering teams to ensure accurate data collection and instrumentation, providing guidance on tracking implementation and data integrity.
  • Collaborate with the data engineering and data science teams to refine and enhance data infrastructure and architecture to support advanced analytics and reporting capabilities.
  • Become an expert on BetterHelp data, product experience, and regulatory requirements
  • Build a unified understanding of how our data, customer experiences, and goals align
Desired Qualifications
  • Master’s degree is a plus

BetterHelp provides online mental health services through a direct-to-consumer subscription model, giving users ongoing access to licensed therapists via messaging, phone, or video sessions. Subscribers engage with therapists through flexible channels as long as their subscription remains active, and the company also serves the B2B market by extending mental health support to employees of partner companies. Its combination of consumer and employer offerings, along with the backing of Teladoc Health, gives it broad reach within a scalable telehealth platform. The goal is to make mental health care more accessible and affordable for individuals and employees at scale.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$4.5M

Headquarters

San Francisco, California

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • 'Mind Over Madness' with Joakim Noah unlocks 50,000 free therapy hours during basketball tournaments.
  • Synergy HomeCare partnership targets 70 million U.S. seniors by 2030 with Total Well-Being program.
  • Black Space collaboration provides 100 Milwaukeeans free vouchers for culturally responsive support.

What critics are saying

  • Teladoc reports 15% behavioral health revenue decline in Q1 2026 from BetterHelp subscriber churn.
  • Talkspace captures 25% more market share undercutting BetterHelp's pricing in 12-18 months.
  • AI platforms like Woebot displace 30% D2C subscribers with 80% cheaper 24/7 interventions.

What makes BetterHelp unique

  • BetterHelp partners with Billboard as first Official Mental Health Partner launching 'Like Minded' series.
  • BetterHelp expands B2B via Talkiatry partnership offering therapy and psychiatric services to businesses.
  • BetterHelp's 30,000 global therapists enable subscription access across messaging, phone, and video.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Remote Work Options

Flexible Work Hours

Employee Stock Purchase Plan

Company News

Teladoc Health
Mar 16th, 2026
Billboard announces BetterHelp as first-ever official mental health partner.

Billboard announces BetterHelp as first-ever official mental health partner. Multi-Platform Collaboration to Launch "Like Minded," a Video Series Featuring Conversations Between Artists Across Genres and Generations, Facilitated by BetterHelp Therapists Grammy Award winner Corinne Bailey Rae and R&B singer Rayvn Lenae launched the series live at SXSW on Sat. March 14 NEW YORK, March 16, 2026 - Today, global music authority Billboard announced a partnership with BetterHelp, naming the world's largest therapy platform as its first-ever Official Mental Health Partner. At the center of the partnership is the launch of "Like Minded," a brand-new video series featuring unexpected artist pairings - whether from different decades, musical genres, or creative backgrounds - engaging in authentic, emotional conversations. Guided by BetterHelp's clinical leaders and licensed therapists, the series kicked off with a special live panel featuring Grammy(R) Award-winning singer, songwriter and musician, Corinne Bailey Rae and R&B singer and songwriter Ravyn Lenae at the Billboard House during SXSW on Saturday, March 14. The collaboration establishes a year-long platform dedicated to connecting music and mental health, aligning with key editorial moments and original storytelling throughout 2026. The pairings will explore their personal perspectives on mental health, sharing how their struggles and the industry landscape have evolved across different eras, genres, and stages of their careers. The live conversation was hosted by BetterHelp's Vice President of Clinical Quality and Innovation, Russell DuBois, PhD, joined by Billboard moderator Delisa Shannon. The intimate discussion focused on how artists from different musical backgrounds and generations approach mental health, introducing audiences to the themes and format of the series by examining how they have overcome hardships and the options available for bettering mental health. "If you do have people in your life...whether they're in the family or whether they're friends or a professional, I think it's so useful to be able to let these feelings out in a real healthy way," said Rae. When reflecting on the pressures of keeping up with her own success and asking for help, Lenae shared her own positive experience with therapy over the past year, noting, "I definitely enjoyed having the ritual and just talking through my day to day. I think that's something really special to do, especially if you feel like you're getting something really good back." The series aims to provide viewers with a full scope of the human experience through the lens of music. Following the live preview, the first episode featuring Corinne Bailey Rae and Ravyn Lenae will officially launch on Billboard's digital platforms later this March. "Like Minded" will deliver a fresh creative approach to mental health conversations that keep audiences engaged and connected. "Music has always been a powerful force for connection," said Dana Droppo, Chief Brand Officer, Billboard. "We're proud to partner with BetterHelp as our first-ever Official Mental Health Partner to create meaningful conversations around mental health that support artists, fans, and the broader creative community." "Music shapes culture and culture shapes how we talk about mental health," said Sara Brooks, Chief Growth Officer at BetterHelp. "Through 'Like Minded,' the candid conversations we're facilitating between high-profile artists and licensed therapists help underscore a simple truth: no matter who you are or how big your stage is, everyone needs support sometimes. We're proud to partner with Billboard to help reduce stigma and further normalize therapy as a proactive, everyday form of care." Beyond the video series, Billboard and BetterHelp will collaborate on a dedicated digital hub that brings together all related content. The destination will feature episodes of "Like Minded," expanded editorial coverage, and curated Billboard stories focused on mental health, creating an accessible, ongoing resource for audiences engaging with these conversations. BetterHelp's involvement in the music space is rooted in the belief that music and creative expression can open the door to important conversations about mental health. By meeting people where they are - whether at a festival or through their favorite artist's story - BetterHelp continues its mission to make professional, affordable, and tailored therapy a convenient reality for everyone. About Billboard Billboard is the ultimate barometer of success in music. Through its iconic charts, breaking news, multi-platform storytelling, and world-class events, Billboard tracks the world's top musicians and the business that powers them. Since its origin in 1894, music leaders and fans across the world look to Billboard as the most trusted source for music information, spanning more than a dozen countries and published in over 10 languages. Billboard's premium experiences range from the Billboard Power 100 to Billboard Women in Music, Billboard Latin Music Week, and Billboard Live, connecting the most impactful artists and industry leaders with fans from all corners of the globe. About BetterHelp BetterHelp is the world's largest online therapy platform, with a mission to make mental health care more accessible to everyone. Today, it provides professional, affordable, and tailored therapy in a convenient online format through a network of 30,000 qualified therapists globally. BetterHelp has helped millions of people worldwide take ownership of their mental health and work towards their personal goals. As the unmet need for mental health services persists, BetterHelp remains committed to expanding access to therapy globally and reducing the stigma surrounding mental health care. About Corinne Bailey Rae British singer/songwriter/musician Corinne Bailey Rae first shot to stardom with her self-titled #1 debut album in 2006, featuring the global hits "Put Your Records On" and "Like A Star." Over the course of her career she has released four critically acclaimed studio albums - and earned two Grammy Awards, two MOBOS, two Mercury Music Prizes, and a BET Award for Best International Act. She has collaborated with a wide range of artists including Mary J. Blige, Al Green, Herbie Hancock, Paul McCartney, Preservation Hall Jazz Band, Questlove, RZA, Stevie Wonder, Tracey Thorn, Pharrell, and many more. In 2026, Corinne will celebrate 20 years in her career, a significant milestone that reflects her enduring impact and dedication. She currently resides in Leeds, England with her husband and two daughters. About Ravyn Lenae Acclaimed singer-songwriter Ravyn Lenae has evolved from humble beginnings on the Southside of Chicago to the forefront of R&B and pop. Over the last decade, she has carefully crafted an incomparable sound by incorporating elements from house, synth-funk and more, with her signature style naturally evolving over the course of fan favorite EPs (Moon Shoes, Midnight Moonlight and Crush) and full-length albums Hypnos and Bird's Eye. Following a run of standout singles and collaborations with the likes of Monte Booker, KAYTRANADA and Steve Lacy, Lenae joined forces with GRAMMY Award winner Dahi (Kendrick Lamar, SZA) to executive produce her sophomore LP Bird's Eye in 2024. The album is highlighted by Lenae's breakthrough smash single "Love Me Not" (co-penned by Anderson .Paak) which has gone on to amass well over one billion global streams, a career debut and peak of #5 so far on the Billboard Hot 100 chart, top 10 placement across Top 40 and Rhythmic radio and standout performances on The Tonight Show with Jimmy Fallon, Jimmy Kimmel Live, The BET Awards 2025, The TODAY Show and more. Bird's Eye, which also features collaborations with Childish Gambino and Ty Dolla $ign, has been met by further critical praise from the likes of Billboard, NPR, The New York Times, The Washington Post, The Guardian and Pitchfork, the latter of which declared the collection to be "a genre-blending album that experiments within and beyond R&B - always guided by her expansive, cotton-candy soft soprano." A seasoned live performer, Lenae has toured on stages alongside Omar Apollo, SZA, Sabrina Carpenter, as well as grace the stages of festivals like Coachella and Lollapalooza and more. For press and media inquiries, please email Teladoc Health, Inc. at [email protected] and be sure to follow Teladoc Health, Inc. on X and LinkedIn. Are you a member in need of assistance? Please contact: [email protected]

Teladoc Health
Mar 12th, 2026
BetterHelp launches "Mind Over Madness," Turning every assist into free therapy hours this tournament season.

BetterHelp launches "Mind Over Madness," Turning every assist into free therapy hours this tournament season. SAN JOSE, Calif.-Today, as the countdown to college basketball's biggest tournament begins and pressure mounts on and off the court, BetterHelp, the world's largest online therapy platform, returns with Mind Over Madness - a first-of-its-kind nationwide activation transforming one of basketball's most iconic plays into a reminder that no one performs at their best alone. Teaming up with basketball great Joakim Noah, a player known for making the extra pass, BetterHelp is launching Mind Over Madness by donating an initial 1,000 hours of free therapy and will unlock an additional 10 hours for every assist recorded during this year's men's and women's national tournaments. Based on historical averages, more than 5,000 assists are typically recorded throughout tournament season, potentially unlocking over 50,000 hours of therapy nationwide.[1] As part of Mind Over Madness, Noah is also delivering a nationwide pep talk at a time when pressure is at its peak. "In basketball and in life, I learned early on that you can't win alone," said Noah. "I've always been a big believer in the assist, on and off the court. Everything changes when you have people in your corner, especially in those high-pressure moments. Sometimes you just need someone - a coach, a teammate, even a therapist - to remind you what you're capable of. When the pressure's on, it's your mindset that makes the difference." Research shows that 65% of athletes say a pep talk positively impacts performance and psychological readiness.[2] Recognizing that pressure extends far beyond the court, Noah's nationwide pep talk isn't just for athletes - it's for the fans, the students, and the coaches, all navigating high expectations too. Because whether you're on the court or off, no one performs at their best alone - and sometimes the assist makes all the difference. "The assist is one of basketball's defining plays and reflects the understanding that the best moments in the game don't happen alone, an idea that extends far beyond the court," said Sara Brooks, Chief Growth Officer at BetterHelp. "Nearly 1 in 5 college athletes experience a mental health concern, yet fewer than half seek support[3] - but those challenges aren't limited to athletes. Students, coaches, and fans face high-pressure moments, too. With Mind Over Madness, we're showing up during one of the most intense cultural moments of the year, unlocking care in real time and reinforcing that investing in your mind and accepting support isn't weakness - it's strength." Whether you're taking the shot, making the pass, or watching from the sidelines, your mind matters - and no one has to go it alone. Watch Joakim Noah's pep talk here, and for more information or to register for a free month of therapy, visit BetterHelp.com/MindOverMadness About BetterHelp. BetterHelp is the world's largest online therapy platform, with a mission to make mental health care more accessible to everyone. Today, it provides professional, affordable, and tailored therapy in a convenient online format through a network of 30,000 licensed therapists globally. BetterHelp has helped millions of people worldwide take ownership of their mental health and work towards their personal goals. As the unmet need for mental health services persists, BetterHelp remains committed to expanding access to therapy globally and reducing the stigma surrounding mental health care. Last year, during tournament season, BetterHelp launched Stop the Madness, a campaign supporting student-athletes facing online harassment and mounting pressure during tournament season. With Mind Over Madness, BetterHelp builds on that commitment - expanding its support beyond the court to coaches, fans, students, and anyone feeling the weight of high expectations. References * NCAA historical tournament statistics (men's and women's), average assists per game, and total tournament games. * Vargas-Tonsing, T.M. & Bartholomew, J.B. (2006). An Exploratory Study of the Effects of Pregame Speeches on Team Efficacy Beliefs. Journal of Applied Social Psychology. * Yoon, J.J., & Petrie, T. (2023). Barriers and Facilitators of College Athletes Seeking Mental Health Services. Journal of Athletic Training. For press and media inquiries, please email Teladoc Health, Inc. at [email protected] and be sure to follow Teladoc Health, Inc. on X and LinkedIn. Are you a member in need of assistance? Please contact: [email protected]

Daily Star
Sep 30th, 2025
Brits 'struggling to cope' turn to hairdressers and pets for emotional support

In an effort to bridge the gap between individuals and effective mental health support, BetterHelp has launched its Therapist Match Commitment.

Loqbox
May 19th, 2025
What your therapist wishes you knew about money & mental health: A Q&A with BetterHelp's David Yadush

To dig deeper into the powerful connection between money and mental health, Loqbox has partnered with BetterHelp - the world's largest online therapy platform.

The Joy of Violent Movement
Apr 2nd, 2025
News/Announcements: Sound Mind Live Music Festival for Mental Health Announces 2025 Lineup

Sound Mind Live and BetterHelp are partnering for the seventh edition of the Sound Mind Live Music Festival for Mental Health.

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