Full-Time
A/V Design – And Support Lead
Quality Assurance
Acuity
51-200 employees
Accounting services from bookkeeping to CFOs
Compensation Overview
$73k - $119k/yr
Atlanta, GA, USA + 1 more
More locations: Decatur, GA, USA
In Person
On-site in Atlanta and Decatur, Georgia; 1-20% travel.
Bachelor's
 Customer Experience & Support (1) |
|---|
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- Bachelor's Degree in a technical/engineering discipline, or equivalent experience
- 5+ Years experience in the AV Industry with emphasis in systems operation, maintenance, and design
- 3+ Years Installation and Commissioning Experience with Q-SYS systems or similar
- 1+ years supporting Microsoft Teams Room systems or similar
- In-Depth understanding of audio, video, and control principles and practices
- Understanding of standard networking protocols and best practices
- Strong understanding of and experience with collaboration platforms and products
- Proven Success in working cross-functionally both internally and externally
- Strong verbal skills with consultative professional business acumen
- Proficient writing skills
- Responsible for day-to-day operation of Q-SYS and Microsoft Teams Room integrated collaboration systems.
- Be the primary lead and point of contact for end-user needs and concerns.
- Make determinations and provide direct support to AYI staff and guests.
- Represent AV, as delegated, in meetings involving both internal and external customers, partners, and stakeholders.
- Collaborate with the rest of the AV, IT, Facilities, and Associate Experience teams to ensure best in class user experiences.
- Responsible for day-to-day operations, maintenance, and performance of AV systems
- Responsible for day-to-day AV and MTR incident response
- Enhance the reliability of our environment, ensuring continual improvement of existing and future deployments
- Support in-situ re-release testing of software and hardware products
- Provide training and technical support to end-users to maximize utilization of AV systems
- Supporting the Manager of AV & Collaboration in gathering voice of the customer input and feedback, conducting site surveys, participating in system design, coordinating installation activities, participating in system commissioning, troubleshooting and documenting system issues and escalating unresolvable issues in a prompt fashion.
- Help document, maintain and promote a best-in-class AV & conference room environment
- Collaborate with diverse teams to ensure daily tracking, monitoring, and reporting of conference room and AV environments
- Assist as an AV & IT project member for conference room deployments and upgrades
- Manage relationships with vendors and contractors to ensure timely delivery of AV equipment and services
- Providing scheduled and ad-hoc support, per above sections, to other Southern California area facilities on an as-needed basis.
- This would include occasional travel to the Corona, Ontario, and San Luis Obispo offices.
- Provide hands-on operational support in the running of AV events both on-site/in-person and virtually, including the usage of any audio, video, or AV equipment used in the operation of the event
- Assist as an AV & IT project member for conference room deployments and upgrades
- Travel requirement: 1-20%
- Avixa CTS, CTS-D/I Preferred
- Q-SYS Level 1 Certified, Level 2 preferred
- Dante Level 1 Certified, Level 2 preferred
- Creative thinker; comfortable with ambiguity
Acuity provides accounting services designed for high-growth startups, offering everything from virtual bookkeeping to fractional CFOs. It combines highly certified people, proven processes, and world-class accounting technologies to manage a company’s books and financial reporting. Clients access a range of services tailored to their needs, from day-to-day bookkeeping to strategic financial guidance, all supported by standardized workflows and advanced software. This makes Acuity different from competitors by focusing specifically on startups and growth-stage businesses, delivering a full spectrum of accounting functions under one roof and emphasizing scalable processes and tech. The goal is to let startups concentrate on building their business while Acuity handles their financial operations and helps them scale efficiently.
Company Size
51-200
Company Stage
Seed
Total Funding
$1.5M
Headquarters
null
Founded
2004
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See people who can refer or advise you
Simplify's Take
What believers are saying
- Acuity posted fresh March 2026 content targeting Bench refugees and startup finance pain.
- Sorren backing expands referral reach across a Top 50 national accounting network.
- More than 2,600 entrepreneurs across SaaS, ecommerce, and restaurants provide diversified demand.
What critics are saying
- Sorren bought Acuity CFO in May 2025, signaling founder exit and control loss.
- Bench Accounting shutdown in March 2026 shows small accounting platforms face brutal consolidation.
- Kenji Kuramoto left for Basis in March 2026, creating key-talent and culture risk.
What makes Acuity unique
- Acuity offers bookkeeping through fractional CFO services, covering the full finance stack.
- The 2021 Catching Clouds merger deepened ecommerce, sales-tax, and inventory expertise.
- 2025 Sorren network membership broadened tax and advisory capacity without dropping the Acuity brand.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Paid Vacation
Gym Membership
Growth & Insights and Company News
6 month growth
↓ -3%1 year growth
↓ -3%2 year growth
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10. Zachary Eikenberry has noticed a shift in how companies are thinking about cybersecurity training recently. Before, it was considered more of a “vitamin” boost. But now, Eikenberry said enterprises are viewing it as a necessary painkiller.