Full-Time

Application Support Analyst

Posted on 1/17/2025

Northern Trust

Northern Trust

Compensation Overview

$61.5k - $98.3kAnnually

+ Bonus + Equity Component

Junior, Mid

Chicago, IL, USA

Category
Customer Support
Customer Success & Support
Required Skills
ServiceNow
Linux/Unix
Requirements
  • 2+ years of experience in an Application/Technology support role
  • Experience in IT Service Management
  • Good understanding of web-based client facing applications
  • Strong understanding of enterprise architecture patterns and best practices
  • Experience with monitoring tools like Dynatrace, AppInsight, APIM Catchpoint
  • Knowledge of Azure DevOps/Control-M/ServiceNow/Datastage/Linux
  • Leadership and organizational skills needed to prioritize assignments, follow through on open issues and escalate when required
Responsibilities
  • Provides input into the performance management process
  • Assists in supporting a multi-client, multi-vendor systems software/hardware environment by providing technical programming support in the evaluation, acquisition, installation, integration, testing and monitoring of PC operating system software
  • Assists in supporting a multi-client, multi-vendor systems software/hardware environment by providing technical programming support in the evaluation, acquisition, installation, integration, testing and monitoring of PC operating system software.

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A