Operations Assistant

About Carolina Senior Marketing

Carolina Senior Marketing offers life, health and Medicare insurance plans through hundreds of independent agents and agencies across the United States. The company is renowned for its boutique service approach and ability to provide personalized marketing efforts that maximize each agent’s or agency’s unique skillset. In 2021, Carolina Senior Marketing will assist its agents in securing more than $50 million in annualized paid premium while serving 85,000 Americans. Carolina Senior Marketing is based in Cary, North Carolina.

Job Summary
Carolina Senior Marketing is seeking a dynamic and detail-oriented Operations Assistant to support the director in planning, coordinating, and monitoring departmental progress. This role is vital to ensuring productivity, regulatory compliance, and overall operational efficiency. The ideal candidate will be a proactive thinker and a strong leader who can seamlessly manage delegated responsibilities and contribute to achieving departmental goals.

Primary Responsibilities

• Assist in the development and implementation of departmental plans and goals.

• Coordinate and supervise daily operations alongside the director.

• Ensure compliance with company policies, regulations, and quality standards.

• Monitor the attainment of departmental objectives and report on progress.

• Support staffing efforts, including hiring, training, and evaluating team members.

• Assist in budgeting activities and monitor departmental expenses.

• Maintain scheduling of events and represent the company at external functions as needed.

• Create and deliver detailed reports to the director and other executives.

• Undertake additional responsibilities as assigned by the director.

Primary Skills & Requirements

• Proven experience in a similar operations or assistant director role.

• Strong background in performance and operations management.

• Familiarity with relevant regulations and quality standards.

• Proficiency in MS Office, relational databases, and software tools such as ERP systems.

• Outstanding communication, organizational, and leadership skills.

• Exceptional problem-solving aptitude and ability to work independently.

• Bachelor’s degree in Business Administration or a related field is required; a Master’s degree is a plus.

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.