Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
 
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.

Position Summary

The Account Manager will serve as a specialist in collaborating, planning and executing of all client renewals. This role will support internal partners (Account Executives) activities to optimize effectiveness and organizational efficiencies.

Additional components:

• Collaborates with the account executive team to achieve growth and renewal objectives, as well as facilitating the preparation and delivery of renewal packages.
• Identifies constituent-specific service issues, driving specific solutions to drive swift resolution of issues working with other areas.

The ideal candidate for this position will possess these skills:

• Detail oriented: ability to identify and locate key pieces information in documentation.
• Technologically-savvy: quickly learn tools within Salesforce and proper procedures in submitting various data requests.
• Clear communication: thoroughly understands incoming requests and can effectively and immediately communicate any factors that may impact timely completion of delegated requests.
• Time management: timely execution of tasks with the ability to execute requests based on priority
• Collaborative: works well with team members and across departments
• Multitask: can manage several requests at a given time ensuring clear documentation and execution along with pivoting at a moment’s notice based on need.

Required Qualifications

• 2-5 years relevant experience.
• Experience in Outlook, Word, PowerPoint, Teams, Excel.
• Knowledge and experience with administrative operations.
• Ability to multitask in a fast-paced, environment.
• Demonstrates Aetna values through actions and communication
• Demonstrate high level of interpersonal skills to effectively collaborate with the team to reach market goals
• Strong written and verbal communication skills

Preferred Qualifications

• Salesforce experience.
• Bachelors degree
• Project Management experience
• Prior Auditing experience

Education

• Associates degree or equivalent experience (HS diploma + 2 years relevant experience).

Pay Range

The typical pay range for this role is:

$46,988.00 - $102,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities.  The Company offers a full range of medical, dental, and vision benefits.  Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees.  The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners.  As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.  
 
For more detailed information on available benefits, please visit Benefits | CVS Health

We anticipate the application window for this opening will close on: 01/20/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.