Regional Director

POSITION SUMMARY:

You will oversee the operations and financial performance of all assigned client site specialty pharmacy teams. You will be responsible for overall performance of all client site programs within an assigned region, and support Site Directors with ensuring that all client goals are met with a high standard of excellence, urgency, and predictability. You will support the department leadership with achieving all client site goals and service standards, interface with executive level leadership at clients, support team building, and staff development.

ESSENTIAL RESPONSIBILITIES/DUTIES:

• Provide direct oversight of client site specialty pharmacy operations leadership teams for designated hospital system partners, ensuring accountability for P&L and operational performance.
• Offer leadership and day-to-day performance management support to all dedicated client staff at all levels.
• Take responsibility for all performance measures for regional clients, including total revenue, growth, patient enrollment, margin, and budget management.
• Develop a thorough understanding of the health system environment and establish relationships with executive and staff levels to overcome roadblocks and ensure program success.
• Identify and implement operational efficiencies and standardization, providing companywide feedback and solutions for improved efficiency.
• Ensure successful execution of strategies and initiatives by Site Directors, supporting them in achieving company and client goals with excellence, urgency, and predictability.
• Collaborate closely with internal cross-functional teams to ensure high client satisfaction and address concerns effectively.
• Translate client and corporate strategic developments into operational functions independently, providing meaningful feedback when adjustments are necessary.
• Focus on delivering exceptional patient service at client sites, meeting accreditation and compliance requirements.
• Engage corporate support functions to optimize performance at client sites, including corporate operations, centralized support center, implementation team, and other SMEs and corporate departments.
• Understand and creatively address clinical and financial challenges faced by health systems, leveraging specialty pharmacy capabilities.
• Participate in the hiring, orientation, and ongoing training of staff to support on-site client leadership.
• Foster a positive work environment and promote teamwork and partnership at all levels.
• Influence others effectively to drive change management at client sites.
• Understand and communicate region’s market trends, changes, and competitive landscape, including local payor markets and drug access.
• Ensure staff training and compliance with applicable state and federal laws and regulations, including board of pharmacy regulations and local, state, and federal regulations for assigned client sites.

EDUCATION:

• Bachelor’s degree required; MBA preferred.

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Licensed pharmacist preferred but not required.

EXPERIENCE:

• 7+ years of experience in successfully leading large, diverse, and remote teams across multiple clients or sites, demonstrating a deep understanding of the health system domain is required.
• Proven record of accomplishment in operations, including P&L responsibility across multiple business units or client sites is required.
• Private consulting or professional services experience preferred.

KNOWLEDGE AND SKILLS:

• Extensive understanding of pharmacy, specialty pharmacy, and 340B, or the ability to rapidly acquire such knowledge.
• Preference for a robust network of industry leaders and analysts.
• Strong interpersonal skills, coupled with advanced analytical ability, for effective collaboration with internal and external stakeholders.
• Exceptional organizational and managerial aptitude, with the capability to develop strategy and lead teams in dynamic settings.
• Outstanding management and communication abilities.
• Proven record of accomplishment of thriving in a metrics-driven, process-oriented environment with an elevated level of accountability.

Special Working Conditions (On-call, travel, shift, coverage):

• Travel up to 40% domestically.
• Clearway Health Specialty Pharmacies, serving patients in hospitals, health systems, and communities, may require employees at client sites to work on company-recognized holidays.