Full-Time

Business Systems Analyst

Pie Insurance

Pie Insurance

201-500 employees

Online platform simplifying small business insurance

Data & Analytics
Financial Services

Compensation Overview

$95,000 - $115,000Annually

Junior, Mid

Remote in USA

Required Skills
Communications
Salesforce
Requirements
  • 3 plus years of experience working in a Business Systems Analyst or Business Analyst Role.
  • Bachelor's degree in Computer Science, Information Systems, or equivalent work experience
  • Experience working with SaaS platforms and cloud-based systems.
  • Experience creating process maps, gathering business requirements, writing functional specifications, creating test plans, and writing test scripts.
  • Deep understanding of at least one system related to the Order to Cash process (e.g. Zuora, Salesforce Revenue Cloud, Sage Intacct, Chargebee, etc.)
  • Familiarity with complementary systems, including standard and custom integrations within the Order to Cash ecosystem
  • Understanding of data structures, reporting capabilities, and data security.
  • Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders and team members.
  • Strong project management skills, with the ability to manage multiple projects and priorities simultaneously.
  • A willingness to travel ~15% of the time
Responsibilities
  • Design and track requirements through the project lifecycle (Design, Test, etc.), including process mapping and validation of desired outcomes
  • Curate user stories representing the "voice of the customer" with clear problem statements, acceptance criteria, and operational value statements
  • Ensure all systems are properly documented and maintained, including developing and updating user manuals, technical documentation, and operational procedures
  • Facilitate the discussions with various stakeholders along the finance journey (Accounting, Finance, Customer Success et al)
  • Create and maintain test scenarios, test scripts, and test data, in collaboration with the business partners, for validating system design, configuration, integration, and performance as it pertains to the financial technology ecosystem
  • Provide training and support to end-users, including developing training materials and conducting training sessions
  • Lead in business process/department/functional group activities on a regular basis to understand business needs and challenges and facilitate improvements
  • Work with business partners to identify technical debt and capability gaps that contribute to a roadmap for the Systems that provides a comprehensive view that crosses functional boundaries in order to minimize the application portfolio and support business capabilities
  • Assist the business partners in creating and reviewing training materials to ensure alignment with business processes and system configuration
  • Support the Project Managers and Business Systems Managers to define project scope, schedule, resource, and budget requirements

Pie Insurance is a leading company in the small business insurance sector, leveraging seasoned expertise in technology and insurance to offer cost-effective, simplified, and transparent solutions. Their competitive edge lies in their efficient online platform, which allows business owners to receive a quote within just 3 minutes, significantly reducing time and effort. This customer-centric approach, combined with their commitment to transparency, positions Pie Insurance as a strong industry leader.

Company Stage

Series D

Total Funding

$621M

Headquarters

Washington, District of Columbia

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

26%

Benefits

Competitive cash compensation

Equity

Comprehensive health plans

Generous PTO, including paid sick leave

Future focused 401k match

Generous parental & caregiver leave

INACTIVE