Full-Time
Loan Servicing Analyst
Complex
Posted on 5/6/2025
Chase
10,001+ employees
Consumer and commercial banking services provider
No salary listed
Chicago, IL, USA
In Person
| 💰Finance & Banking (1) |
|---|
- Existing Grade 450 - Loan Servicing Specialist IV within any WLS Flow team.
- High productivity and quality performance, ranking in the top 30% of the current team.
- Proficient in Microsoft Office applications.
- Excellent interpersonal and communication skills.
- Exceptional customer service skills.
- Ability to multi-task and prioritize workloads effectively.
- Strong organizational and time management skills.
- Attention to detail and accuracy in work.
- Ability to maintain high performance levels in stressful situations.
- Process line of credit and loan transactions using ACBS and Loan IQ systems.
- Deliver exceptional customer service, interacting with internal partners and resources.
- Train new and existing staff, creating training materials for process and system updates.
- Edit procedures with feedback from Global Loan Servicing Managers.
- Recommend process improvements for efficiency and customer experience enhancements.
- Serve as a Subject Matter Expert across multiple loan servicing functions.
- Create and execute UAT testing scripts across various platforms.
- Handle medium to complex research and escalation requests.
- Adaptability to multiple loan systems and support systems.
- Ability to work in multiple team environments.
- Innovative thinking for process improvements.
Chase is a national bank that provides a variety of financial products and services for both individuals and businesses. For consumers, Chase offers savings and checking accounts, mortgages, auto financing, credit cards, and investment services. Businesses can access services such as business loans, checking and savings accounts, credit cards, merchant services, and commercial real estate financing. The bank operates on a traditional banking model, generating revenue mainly through the difference between interest rates on loans and deposits, as well as fees for its services. What sets Chase apart from its competitors is its extensive range of offerings and its status as one of the largest banks in the United States. The goal of Chase is to meet the diverse financial needs of its customers while providing reliable banking services.
Company Size
10,001+
Company Stage
N/A
Total Funding
N/A
Headquarters
New York City, New York
Founded
1984
Simplify's Take
What believers are saying
- Chase's free checking account for kids aligns with financial literacy trends.
- The United Gateway card launch attracts customers with no annual fee and bonus miles.
- Freedom Flex and Unlimited card enhancements boost customer loyalty post-COVID.
What critics are saying
- Chase faces competition from fintechs offering innovative financial products.
- Digital-only banks threaten Chase's traditional banking model with lower fees.
- PPP loan fraud investigation could harm Chase's reputation and invite regulatory scrutiny.
What makes Chase unique
- Chase offers a comprehensive range of financial products for individuals and businesses.
- Chase's new child-friendly checking account targets financial literacy for younger generations.
- Partnerships like United Gateway card enhance Chase's competitive edge in credit card offerings.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Professional Development Budget
Company News
Officials from the Treasury Department and the Small Business Administration have long insisted that the government’s Paycheck Protection Program (PPP), set up as a coronavirus emergency fund for small businesses, primarily benefited small businesses because 87 percent of the loans were for less than $150,000.
PayPal has rolled out new enhancements to its Giving platform as a way to boost crowdfunding and charity donations, a press release says.
Americans have a financial literacy problem, and innovators are stepping up to address that.
Chase's new child-friendly checking account and debit card program aims to teach young people about responsible finances.
United Airlines and Chase Card Services today launched a “United Gateway” credit card that carries no annual fee and offers new users who charge $1,000 within three months of enrolling 20,000 frequent-flier miles.