Full-Time

Senior Enterprise Architect

Posted on 1/14/2025

Twilio

Twilio

5,001-10,000 employees

Cloud communications platform for developers

Consulting
Enterprise Software

Compensation Overview

$184.5k - $271.3kAnnually

+ Equity Plan + Corporate Bonus Plan

Senior, Expert

Company Historically Provides H1B Sponsorship

Remote in USA

This role is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Category
Backend Engineering
Full-Stack Engineering
Software Engineering
Required Skills
Communications

You match the following Twilio's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 10+ years of experience in software engineering and/or system architecture design, with a focus on solutions development/engineering and/or demo engineering.
  • Strong understanding of Twilio’s products and services, as well as the broader communications industry.
  • Familiarity with cloud platforms and architecture principles.
  • Exceptional communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
  • Strong project management skills and the ability to work collaboratively in a fast-paced environment.
  • Leadership DNA - validated ability to excite and lead successful cross-functional initiatives.
  • Data-driven and outcomes oriented. Proven ability to optimize revenue and gross profit by using data to guide decision making.
  • Excellent written and oral communication skills and experience with high-level business and deep technical discussions.
  • Executive presence and strong communication skills, including ability to create and deliver a great presentation to tell a story and communicate business value as well as product features and benefits.
  • A bias for action with the ability to test and iterate on new ideas quickly with the appropriate controls and data in place to measure success and change or double down on tactics when needed.
Responsibilities
  • Accelerate sales traction for the playbook you’ll be putting together to drive multi-product adoption across the business while also incubating pre-GA R&D pipeline through early conversations with a small set of AEs and SEs and our highest priority target customers to build the recipe for taking the new platform capabilities to market.
  • Prove repeatability for the GTM motion for each new solution, perfecting the recipe as we go and work closely with Marketing and Product to ensure we rapidly iterate based on all field and customer feedback and hone positioning so as to build a scalable and repeatable motion on top of the initial recipe.
  • Demonstrate customer ROI by augmenting AEs and SEs in reframing the discussion around solving business problems by leveraging the entire portfolio across Communications and Segment capabilities and supporting customers through the architecture and adoption stages to map the build to key business outcomes.
  • Demonstrate value of Twilio solutions by working closely with the newly consolidated Demo Engineering team in bringing the new demo platform up and running and showcasing our capabilities through demos and workshops.
Desired Qualifications
  • Bachelor’s degree in Computer Science, Engineering, or a related field; advanced degree preferred.
  • Startup experience
  • Proven leadership experience, ideally within a sales engineering or solutions architecture context.
  • Excellent coding skills, with experience in multiple programming languages and frameworks.

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these services into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

Company Size

5,001-10,000

Company Stage

IPO

Total Funding

$243.9M

Headquarters

San Francisco, California

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.
  • Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.
  • Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

What critics are saying

  • End-of-life for Programmable Video tool may lead to customer dissatisfaction.
  • Layoffs of 295 workers could decrease morale and affect service quality.
  • Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

What makes Twilio unique

  • Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.
  • The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.
  • Twilio's APIs enable developers to build and scale communication solutions efficiently.

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Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

2%

2 year growth

-4%
Business Wire
May 28th, 2024
Twilio to Acquire SendGrid, the Leading Email API Platform

Twilio (NYSE:TWLO) and SendGrid today announced that they have entered into a definitive agreement for Twilio to acquire SendGrid in an all-stock tran

PRWeb
Dec 27th, 2023
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ProTexting enhances SMS marketing with seamless Twilio integration.

Crowdfund Insider
Dec 16th, 2023
Jack Henry, Twilio, Integration To Drive Better Communication

Twilio, a customer engagement platform that drives real-time, personalized experiences, and Jack Henry this week announced Jack Henry is leveraging a suite of Twilio products to enable banks and credit unions to communicate better and engage with their customers across digital channels.Jack Henry uses Twilio’s products for various steps across the customer journey, including SMS text alerts for account notifications and marketing messages. The SMS Programmable Messaging API includes software for managing phone numbers, deliverability, compliance, and replies. It’s backed by Twilio’s recognized reliability.Twilio’s solution for seamless two-factor authentication for onboarding and login flow with a single API that does the work of a full one-time password (OTP) delivery solution.Jack Henry said scalability is essential for the combined Banno Digital Platform and Enterprise Notification Services. The platform has close to 10 million registered users as of June 30, triple the number of users from three years ago.“The close collaboration between the Twilio and Jack Henry teams has allowed us to continue to strengthen connections between financial institutions and their account holders,” said Chad Killingsworth, head of engineering at Jack Henry. “It is imperative that the partners we work with are reliable and able to personalize, all with scale in mind. Twilio checks all these boxes and more

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CNBC
Dec 13th, 2023
Twilio hired Qatalyst to advise on defense against activist investor group

Twilio is working with bankers at Qatalyst Partners to advise the company on shareholder defense against activist investors, according to people with knowledge of the matter.

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Dec 8th, 2023
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Rahel joins TWi at a pivotal time as Technically Write IT increasingly support clients to solve business problems and derive value from their content.

Nimble
Dec 7th, 2023
Twilio announces EOL for Programmable Video tool

Twilio announces EOL for programmable video tool.

Times Now News
Dec 5th, 2023
After Spotify And EY, Twilio Announces Layoffs Impacting 295 Workers

After spotify and EY, Twilio announces layoffs impacting 295 workers.

Carenote
Dec 5th, 2023
Pastoral Care in the Digital Age: Enhancing Connection with CareNote and SMS

CareNote, a comprehensive pastoral care application, seamlessly integrates with Twilio, a leading communications platform, to revolutionize how spiritual guidance and support are provided.

Teledirect
Dec 4th, 2023
Streamline Your Business: Elevate Customer Service with Twilio Help Desk Contacts

TeleDirect is proud to partner with Twilio: service like this is rare and special.

INACTIVE