At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing. 

Senior Leadership Enablement & Development Analyst

Why We Have This Role

Qualtrics is committed to nurturing talent and enhancing leadership capabilities to drive success and innovation. As the Leadership Enablement & Development Analyst, you will play an essential role in this commitment by designing, implementing, and managing talent development programs tailored specifically for our leaders. 

How You’ll Find Success

• Program Design and Development: You take pride in creating meaningful learning experiences through innovative training materials and workshops.
• Interactive Facilitation: Facilitating engaging training sessions energizes you, as you love improving participation and learning outcomes.
• Collaborative Mindset: You enjoy collaborating with regional leaders and HR teams to align talent development strategies with organizational goals.
• Data-Driven Evaluation: You believe in continuous improvement, using metrics to evaluate program effectiveness and drive enhancements.
• Promotion of Learning Culture: You’re passionate about fostering a culture of growth, encouraging employees to take ownership of their development.

How You’ll Grow

• Lead with Influence: Develop your leadership skills, inspiring and motivating teams to achieve exceptional results.
• Expand Your Horizons: Gain exposure to diverse work cultures and global business practices.
• Become a Strategic Partner: Build strong relationships with senior leadership and contribute to Qualtrics’ overall success.
• Make a Lasting Impact: Leave a legacy of positive change, shaping the future of work for Qualtrics employees worldwide.

Things You’ll Do 

Program Design and Development:

• Design, implement, and evaluate Manager Excellence development initiatives for all people manager personas.
• Create engaging and impactful training materials, workshops, and resources that enhance leadership capabilities and promote best practices.
• Develop and customize scalable leadership enablement programs that align with regional objectives and organizational priorities, including workshops, training sessions, and digital learning resources.
• Ensure programs continuously address diverse leadership styles, cultural contexts, and operational challenges unique to each region.

Training Delivery and Facilitation:

•  Facilitate engaging and interactive leadership training sessions and workshops regionally, utilizing various instructional methods to enhance participation and learning outcomes.
•  Collaborate with designated leaders to promote and encourage participation in development initiatives.

             Collaboration and Stakeholder Engagement:

•  Collaborate with the central HR team to align talent development strategies with designated leadership stakeholders’ objectives and initiatives.
•  Serve as a trusted advisor to designated leadership stakeholders on talent management trends, best practices, and strategies for effective leadership development.

Talent Management Enablement:

• Support recurring Talent Management processes (e.g., Performance, Development & Feedback) by enabling managers to successfully navigate each aspect of the process, and elevating manager capabilities across core competency areas (e.g. goal-setting, feedback, coaching). 

Needs Assessment:

•  Conduct comprehensive assessments to identify specific leadership development needs for each designated leadership stakeholder group and HR partners.
•  Analyze feedback and data to identify trends, strengths, and areas for improvement within designated leadership teams.

Evaluation and Continuous Improvement:

• Create metrics and evaluation processes to regularly assess the effectiveness of leadership development programs, gathering feedback from participants and stakeholders.
• Continuously refine and improve program content and delivery based on evaluation outcomes and evolving needs.

 Reporting and Administration:

•  Maintain accurate records of program participation and outcomes, providing regular reports to designated leaders on the status and impact of development initiatives.
•  Manage the budget and resources allocated for management development programs effectively.

What We’re Looking For On Your Resume

• Bachelor’s degree in Human Resources, Organizational Development, Education, or a related field (Master’s degree preferred).
• 4-7 years of experience in talent development, leadership training and development, coaching, or a related field (required), with a focus on global or multi-site operations (preferred).
• Strong understanding of adult learning principles, instructional design, and effective training methodologies.
• Excellent communication, facilitation, and presentation skills, with the ability to engage diverse audiences across cultures and regions.
• Proven ability to design and deliver engaging training programs.
• Proven ability to assess development needs, measure program effectiveness, and implement continuous improvements.
• Proficiency in using learning management systems (LMS) and e-learning tools.
• Strong interpersonal skills with the capability to build relationships at all levels within the organization
• Strong project management skills, with the ability to manage multiple initiatives simultaneously.
• Strong analytical skills and the ability to assess training effectiveness.

What You Should Know About This Team 

We are a seven-person team (including you!) led by the Global Leadership Development Leader, who reports directly to the Chief People Officer. Our mission is to deliver transformational experiences at scale that drives success for the company now and grows talent for the future. This team powers the company’s talent engine by inspiring and creating leaders who exemplify our Leadership Excellence capabilities as Builders, Pacesetters and Finishers. 

We promote a culture of continuous learning, ensuring that our resources and training are aligned with the vision of our CEO and Executive Leadership to achieve organizational objectives. Our strategy supports all markets—AMR, LATAM, EMEA, and APJ.

Our Team’s Favorite Perks and Benefits 

• $1800 USD Experience bonus to be used for an “Experience” of your choosing
• Competitive salary, performance bonuses, generous savings fund match.
• Quarterly Wellness Reimbursement, can be used for activities including gym memberships, spa massages, workout equipment, meditation apps, and much more.
• Amazing QGroup Communities; MOSAIQ, Green Team, Qualtrics Pride, Q&Able, Qualtrics Salute, and Women’s Leadership Development, which exist as places for support, allyship, and advocacy.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

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