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Full-Time

Senior Account Development Manager

Italian Speaking

Updated on 6/20/2024

Nium

Nium

501-1,000 employees

Global real-time payments platform

Financial Services
Data & Analytics

Senior

London, UK

Category
Strategic Account Management
Sales & Account Management
Required Skills
Communications
Requirements
  • Proven track record in Customer Success Management & client growth management within FinTech / Payments industry.
  • Client focused with a deep understanding of the FinTech / Payments industry and demonstrable experience in managing a diverse variety of customers within the Payments industry.
  • Strong business acumen is required to be able to see the bigger picture, devise growth strategies for the future, and follow through with meticulous execution.
  • A customer-centric thinker who obsesses over the needs of their customer and works toward providing a positive customer experience both at the point of the service and after the service in order to drive profits.
  • Outstanding communication skills and comfortable relaying complex technical information as well as interacting and communicating challenging information to key stakeholders internally and with the Client’s teams.
  • Italian language is a must – an additional European language would be preferable.
Responsibilities
  • Become a trusted partner to a portfolio of clients, actively studying their business and engaging them in opportunities to develop solutions based on Nium's product suite.
  • Identify upsell, cross-sell, and commercial optimization opportunities for clients.
  • Partner closely with internal stakeholders to represent the voice of the customer and promote a customer-centric mindset across the organization.
  • Ensure clients have appropriate reporting data and tools needed to manage their business and coordinate Quarterly Business Reviews with clients.
  • Constantly assess and interpret market information to anticipate and respond to trends.
  • Track, report, identify growth opportunities, and optimize the performance of clients on a near real-time basis.

Nium operates a dynamic global real-time payments platform that supports transactions in over 100 currencies across 190 countries, including 85 in real time. With a broad license portfolio across 11 jurisdictions, the company integrates pay-outs, pay-ins, card issuance, and banking-as-a-service, making it a robust workplace for those interested in pushing the boundaries of financial technology and international finance operations. The firm's extensive reach and adherence to regulatory standards offer employees a stable yet flexible environment to innovate and excel in cutting-edge financial projects.

Company Stage

Series D

Total Funding

$265M

Headquarters

San Francisco, California

Founded

2016

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-4%

2 year growth

19%