Full-Time

Senior Manager

Legal Operations Knowledge Management, Open to Remote

Posted on 8/26/2024

Fannie Mae

Fannie Mae

10,001+ employees

Facilitates mortgage financing and affordable housing

No salary listed

Senior

Remote in USA

Open to remote work.

Category
Legal
Legal & Compliance
Required Skills
Power BI
Tableau
Requirements
  • 6 years of corporate Legal Operations experience, with a focus on knowledge management.
  • Experience with AI in a knowledge management context.
  • Prior experience managing people to include fostering an inclusive and productive team environment, giving feedback, facilitating meetings, and coaching and mentoring.
  • Strong operational skills with a commitment to continuous improvement.
  • Skilled in effective relationship management to include managing and engaging stakeholders, customers and vendors, and building relationship networks.
  • Expertise with major knowledge management and/or document management systems (SharePoint, OneDrive, MS Teams, iManage, etc.).
  • Familiarity with reporting, metrics and visualization tools (Tableau, Power BI, etc.).
  • Bachelor’s degree or equivalent
Responsibilities
  • Coach, mentor, and lead a small but vibrant team.
  • Leverage traditional methods and artificial intelligence (AI) to assess the department’s current knowledge systems, repositories, and practices, which include SharePoint and Teams, iManage, Box, shared mailboxes, OneDrive, and many other off-the-shelf and in-house tools.
  • Work to create a unified department strategy that marries traditional best practices and new technologies (including AI) to create consistency, enable better ongoing data hygiene and curation, and make it easier to find and leverage knowledge resources.
  • Manage the alignment of departmental knowledge into the new strategy over time.
  • Track the departments’ policies, standards, procedures, and job aids, acting as departmental stakeholder for records.
  • Facilitate a schedule of ongoing department training and growth programs.
  • Help to design, document or enhance departmental processes and workflows, identifying technology or automation opportunities where feasible.

Fannie Mae operates in the U.S. housing finance market by purchasing mortgages from lenders, which helps these lenders maintain cash flow and offer more loans to consumers. The company buys mortgages from banks and financial institutions, holding some in its portfolio while packaging others into mortgage-backed securities (MBS) that are sold to investors. This process provides a steady flow of capital back into the housing market, promoting homeownership and rental opportunities. Fannie Mae earns revenue through fees for guaranteeing payments on MBS and from interest on its mortgage portfolio. Unlike its competitors, Fannie Mae plays a vital role in ensuring the stability and affordability of the housing market while also engaging in community service and promoting workplace diversity. The company's goal is to facilitate access to affordable housing for a diverse range of clients, including homebuyers, homeowners, and renters.

Company Size

10,001+

Company Stage

IPO

Headquarters

Washington DC, District of Columbia

Founded

1938

Simplify Jobs

Simplify's Take

What believers are saying

  • Integration with Vice Capital Markets enhances mortgage loan pricing efficiency.
  • Expected mortgage rate decline to 6.3% could boost home sales and securitization.
  • New board members may drive innovation and growth at Fannie Mae.

What critics are saying

  • Layoffs due to ethical concerns could harm reputation and employee morale.
  • Reservation for credit losses indicates potential fraud detection vulnerabilities.
  • Technical issues in new Loan Pricing API could pose security risks.

What makes Fannie Mae unique

  • Fannie Mae is a cornerstone of the U.S. housing finance system.
  • It provides liquidity by purchasing mortgages from lenders and issuing MBS.
  • Fannie Mae is recognized for its commitment to diversity and community service.

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Benefits

Flexible Work Hours

Company News

Inman
Apr 15th, 2025
'MAGA world's premier financier' joins Fannie Mae board of directors

Stucky, who, according to his LinkedIn profile, is a retired heating, ventilation and air conditioning (HVAC) executive, was appointed vice chair of Fannie Mae's board on April 10, the company disclosed Monday in a regulatory filing.

HousingWire
Apr 14th, 2025
Business executive Omeed Malik joins Fannie Mae's board

Business executive Omeed Malik joins Fannie Mae's board.

The Times of India
Apr 9th, 2025
US company lays off 200 Indian-Americans in 'donation scam' related to Telugu organisations; similar to firing at Apple

Fannie Mae recently laid off 700 employees, with approximately 200, predominantly of Telugu origin, dismissed on ethical grounds.

Inman
Apr 8th, 2025
Fannie Mae lays off 100 workers citing unethical conduct

Fannie Mae lays off 100 workers citing unethical conduct.

HousingWire
Apr 7th, 2025
Florida home prices drop on rising inventory, but sales haven't followed suit

Reports suggest that 700 people were laid off at Fannie Mae last Thursday and Friday, but no official announcements have been issued.

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