Full-Time
Application Specialist Job ID 2024
Posted on 11/20/2024
Internet Brands
5,001-10,000 employees
Provides online marketing solutions across industries
Entry, Junior
Minneapolis, MN, USA
- Previous experience in a call center environment.
- Customer service orientated with demonstrated ability to show empathy.
- Excellent written and verbal communication skills.
- Must be patient and inclined to help others.
- Must be detail oriented.
- Ability to achieve high productivity and quality standards.
- Proficient working knowledge of Windows OS, Internet, and associated software.
- BILINGUAL - English/Spanish a plus.
- Completes the online application for the claimant.
- Asks a series of personal medical questions.
- Uses several systems to complete the process. Website, internal, and order management systems.
- Demonstrate Empathy, Compassion, and Patience.
- Maintain confidentiality of sensitive information.
- Meet productivity and quality goals.
- Use of call management software to answer calls, adhere to specified schedule, and breaks.
Internet Brands provides online marketing solutions and web-based products tailored to specific industries such as automotive, health, legal, and travel. The company operates a portfolio of websites and digital platforms that deliver valuable content and tools to enhance businesses' online presence and customer engagement. Its products work by attracting large audiences through targeted marketing strategies, generating revenue from advertising, subscription services, and lead generation. Unlike many competitors, Internet Brands has a strong focus on vertical markets and has expanded its capabilities through strategic acquisitions, including WebMD, which enhances its offerings in the health sector. The company's goal is to help businesses improve their digital footprint and effectively engage with customers in their respective industries.
Company Stage
IPO
Total Funding
$288.9M
Headquarters
El Segundo, California
Founded
1998
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- Strategic partnerships, like the one between WebMD Health Services and Verily's Onduo, enhance the company's offerings and market reach.
- The acquisition of Healthwise and other health-related companies strengthens Internet Brands' position as a leader in healthcare engagement and education.
- The company's recent recapitalization with major investors like KKR, Temasek, and Warburg Pincus indicates strong financial backing and growth potential.
What critics are saying
- The competitive digital media landscape requires continuous innovation to maintain market leadership.
- Integration challenges from multiple acquisitions could lead to operational inefficiencies and cultural clashes.
What makes Internet Brands unique
- Internet Brands' focus on vertical markets like automotive, health, legal, and travel allows for highly specialized and effective online marketing solutions.
- The company's strategic acquisitions, such as WebMD and Healthwise, significantly bolster its capabilities and market presence in the health sector.
- Internet Brands' diverse revenue streams, including advertising, subscriptions, and lead generation, provide financial stability and growth potential.
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Benefits
Medical, dental, & vision insurance
Life insurance
Short & long term disability
Flexible spending accounts
Credit union membership
Employee assistance program
Paid Holidays
Paid Time Off
Casual Dress
401k plan