IAM Business Analyst

Global Cybersecurity (GCS) protects State Street and its clients from the impact of cyber-attacks against systems by understanding the risks these attacks present and mitigating them through a robust, continuously evolving, cybersecurity program and control environment.  

Cyber Identity & Access Management (IAM) is one of five functions that make up GCS. IAM designs, deploys, and continually enhances security measures for the protection of State Street’s information related to its assets and customers.  

This IAM BA, AVP will sit in the GCS cyber office of CISO sub-function in IAM. This role is responsible for CIAM program, focusing on data quality, analysis, compiling and ensuring the integrity & accuracy of CIDR within SailPoint and other related tools. Other responsibility areas are listed below.  

Responsibilities: 

• Proactively research and identify data quality issues within the SailPoint Customer Identity Repository (CIDR) and other CIAM related tools. 

• Analyze and resolve data inconsistencies, discrepancies and errors to ensure data accuracy and integrity. 

• Work closely with technical teams to implement data validation and cleansing rules. 

• Compile and generate CIAM related metrics and report to track KPIs. 

• Develop dashboards and visualizations to communicate CIAM performance to stakeholders. 

• Perform root cause analysis of CIAM related findings and issues. 

• Monitor the effectiveness of remediation efforts and adjust as needed. 

• Document all findings, remediation actions and lessons learned. 

• Create user stories, use cases and process flows to support CIAM development. 

• Ensure the requirements are clear, concise, and testable. 

• Facilitate meetings and workshops to understand requirements and resolve issues. 

Preferred Qualifications: 

• Strong understanding of CIAM principles, technologies and best practices. 

• Experience with Sail Point CIDR or other CIAM platforms. 

• Hands-on experience with integrating, designing and implementing IAM solutions.   

• Proven ability to structure and scope problems, determine analytical approaches, and identify solutions. 

Required Qualifications: 

• Bachelor's degree in computer science or related field. 

• 4-6 years extensive experience in Business Analysis and Data Quality Analysis 

• Strong communication and interpersonal skills, with ability to effectively consult and influence stakeholders. 

• Ability to solve complex problems while effectively communicating technical concepts. 

• Analytical and problem-solving approach, with a focus on security, efficiency, and continuous improvement. 

Are you the right candidate? Yes! 

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. 

Why this role is important to us 

Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We’re driving the company’s digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.  

We offer a collaborative environment where technology skills and innovation are valued in a global organization. We’re looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.  

Join us if you want to grow your technical skills, solve real problems and make your mark on our industry. 

About State Street 

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. 

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. 

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. 

State Street is an equal opportunity and affirmative action employer. 

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