Full-Time

Strategic Business Development Director

Banking / Capital Markets

Endava

Endava

5,001-10,000 employees

Global tech advisory for private equity

No salary listed

London, UK

Hybrid

Hybrid role; ~40% on-site in London office.

Category
Business & Strategy (1)
Required Skills
Sales
Forecasting
Financial analysis
Risk Management

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Requirements
  • Significant professional experience in a similar senior sales leadership role in IT Services
  • Proven track record of delivering significant orderbook, growth across a diverse portfolio in the Banking industry
  • Extensive experience in developing and executing global go-to-market strategies
  • Experience in client engagement and building senior-level client relationships
  • Proven ability to lead and mentor high-performing sales teams
  • Experience in strategic initiatives and driving continuous improvement
  • Deep expertise in business development and strategic planning
  • Exceptional leadership, negotiation, and relationship management abilities
  • Strong business acumen and ability to identify and capitalize on growth opportunities
  • Excellent communication skills, both written and verbal, with the ability to engage with senior stakeholders (C-level)
  • Proven ability to manage multiple priorities and work independently in a fast-paced environment
  • Advanced problem-solving and decision-making capabilities under pressure
  • In-depth understanding of industry trends, market dynamics, and financial analysis
  • Commitment to continuous personal development and staying current with industry trends
  • Demonstrated ability to influence change and drive organizational transformation
  • Strong accountability for achieving results and maintaining high-performance standards
  • Proficiency in financial management, including P&L management, forecasting, and risk management
  • Experience in driving continuous improvement and innovation in business development strategies and execution
  • Strong negotiation skills and the ability to make informed commercial decisions
Responsibilities
  • Lead the Business Development team to achieve personal and industry targets
  • Develop Business Development talent, guiding skill mastery and career progression with clear success plans for each direct report
  • Support the definition and execution of the industry vision and strategy in close partnership with the Managing Director
  • Drive adherence to Endava processes across the team, particularly focusing on embedding the Business Winning Model (BWM) and Client Growth Model (CGM) frameworks consistently
  • Foster a culture and work environment aligned with Endava's core values, with an emphasis on diversity
  • Create and evolve the global go-to-market strategy for the industry, identifying industry challenges and aligning relevant Endava solutions
  • Manage the industry pipeline of new opportunities, driving sales cadences to ensure progress on pursuits
  • Drive orderbook and pipeline creation, ensuring sustainable revenue and margin growth. Actively manage and develop the pipeline within accounts to achieve business growth targets
  • Collaborate with the Global Client Director and Industry Advisor Team to refine the strategy for the Banking/Capital Market industry
  • Work with the Client Partner Director to support and drive growth within existing accounts
  • Create and foster industry connections to establish Endava as a key participant in the Banking/Capital Market industry
  • Enhance personal expertise in industry trends, developments, and challenges to become an industry subject matter expert (SME)
  • Leverage Endava's broader capabilities within the industry to build credibility with clients and within the region
  • Serve as the senior adviser for all net new business development, including new logos and existing clients
  • Lead high-stakes negotiations with clients to ensure favorable terms and conditions
  • Make informed commercial decisions to drive business growth and profitability
  • Manage and resolve complex client and contract issues, ensuring alignment with Endava’s strategic objectives
  • Ensure accurate forecasts, budgets, projections, and adjustments as needed
  • Ensure compliance with governance and business rules, with appropriate signoffs
  • Manage Sales budgets in line with agreed P&L, ensuring sales spending is proportionate to expected returns
  • Ensure compliance with governance, business rules, and regulatory standards, including evidence of approval stage gates compliance across the team
  • Embed critical initiatives and processes within the client portfolio to achieve strategic objectives
  • Foster a culture of high performance and continuous improvement within the team
  • Ensure data accuracy within systems and diligent reporting practices
  • Compile and present monthly industry reporting packages to the Managing Director, in partnership with the Global Client Director
  • Maintain up-to-date opportunity-level information within systems

Endava is a global technology company that provides digital and technology advisory services to private equity clients. It combines private-equity expertise with its capability to design and build scalable technology platforms, offering actionable analysis across the investment life-cycle. Their teams blend product strategy, technology strategy, intelligent experiences, and high-quality engineering to help clients become more engaging, responsive, and efficient. Revenue comes from advisory fees charged for projects or ongoing services, rather than selling a product. The company differentiates itself by merging deep private-equity know-how (from Intuitus Advisory) with strong technology delivery and product design, delivering end-to-end advice and technical execution across a global footprint. The goal is to help private equity firms maximize the value of their investments by providing board-level insights and technology-driven strategies throughout the investment process.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

London, United Kingdom

Founded

2000

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Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven revenue reached 15% of Q3 FY2026 sales, tripling from 5%.
  • Upstream Works launches Fall 2026, giving Endava fresh enterprise CX pipeline.
  • NatWest's Tyl expansion and Mastercard collaboration deepen recurring payments work across 2026.

What critics are saying

  • Q3 FY2026 revenue fell 8.4% to £178.5 million; guidance still declines.
  • Endava booked a £364.6 million goodwill impairment, signaling overpaid acquisitions and weaker franchise value.
  • If payments wins slip, contracting IT budgets and weak conversions can trap Endava in shrinking revenue.

What makes Endava unique

  • Endava's Dava.Flow now runs at 12 clients, up from three in Q3 2026.
  • Mastercard and NatWest selected Endava for payments modernization in May 2026.
  • Nexus selected Endava for cross-border payment switch architecture across Asia-Pacific.

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Benefits

Remote Work Options

Flexible Work Hours

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Wellness Program

Mental Health Support

Professional Development Budget

Conference Attendance Budget

Stock Options

Company Equity

Phone/Internet Stipend

Home Office Stipend

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Endava
Jul 29th, 2026
Upstream Works and Endava Partner To Transform Enterprise CX With New Agentic AI Experience Platform

Upstream Works and Endava Partner To Transform Enterprise CX With New Agentic AI Experience Platform 29 July 2026 LONDON, UK, July 26, 2026 - Upstream Works, a provider of enterprise AI-powered omnichannel contact center solutions, and Endava (NYSE: DAVA), the AI-native business transformation group, today announced a strategic partnership to launch the Upstream Works AI Experience Platform that transforms enterprise client experience. As the launch partner for Upstream Works' new AI Experience Platform, Endava will implement and deliver the agentic AI customer experience solution to enterprise clients across key industries such as travel, hospitality, financial services and retail. Drawing on more than 25 years of contact centre experience, the AI Experience Platform is a purpose-built system that unifies and orchestrates agentic AI workflows and omnichannel AI agents. This delivers autonomous customer and employee experiences, whilst ensuring governance and full data sovereignty. This partnership combines deep industry expertise with Endava's AI-native delivery methodology (Dava.Flow(TM)) to deliver client commercial outcomes faster. What the AI experience platform includes * Orchestrate Autonomous Experiences: Agentic AI Experience Platform orchestrates omnichannel AI agents across channels, interactions, business systems, and data sources to automate resolutions and escalate seamlessly when human expertise adds value, continuously evolving to drive outcomes. * Empower Teams with AI Assist: When handoffs are needed, human agents receive real-time AI-powered context, next best actions, and suggested responses in an intuitive workspace for effortless, personalized engagements. * Optimize Performance Economically: Intelligent orchestration of economical Small Language Models (SLMs) specialized for CX and private Large Language Models (LLMs) maximize performance while minimizing cost. * AI Security & Data Sovereignty: Full control over where your data lives with complete data sovereignty; built-in security, privacy, governance, compliance, and end-to-end observability. * Flexible Deployment: Available on cloud, virtual private cloud (VPC), or on-premise, on Upstream Works solutions or coexisting with CCaaS environments, so there is no rip-and-replace required to see value. * AI-Enhanced Instant CX: Upstream Works AgentNow delivers on-demand, instant CX via video, voice, and chat; the platform now layers in AI-powered resolutions and guidance for real-time human engagements, from travel disruptions to complex escalations. "The biggest benefit clients see with this platform is how quickly it can deliver real commercial value," said Paul Elliott, Managing Director at Endava. "By partnering together, Endava brings proven expertise in AI-native software engineering and governance to help enterprises realise tangible value, faster across dynamic industries such as travel, hospitality, financial services, and retail". Upstream Works and Endava have worked together for the past year, focusing on the travel and airline industry. With this partnership, anchored around this new AI Experience platform, together Endava will be targeting additional industries such as hospitality, financial services, and retail. As a new launch partner, Endava will implement and deliver the agentic AI customer experience solution to enterprise clients, leveraging their AI-native delivery methodology. Jeff Palmer, Chief Revenue Officer at Upstream Works commented "We believe the cost to serve isn't a routing problem, it's a reasoning problem. Most of this, is as we know as 'failure demand' - issues that never should have reached a queue in the first place. We built this AI experience platform to solve this issue at the root, and with Endava's enterprise scale and governance behind it, we're defining 'reasoning-first CX,' replacing routing as a new category in customer experience." To explore how your organization can transform customer experience, contact Endava here or contact Upstream Works here. Availability The Upstream Works AI Experience Platform will be available in Fall 2026. About Upstream Works Upstream Works provides AI-powered omnichannel contact center solutions that simplify and improve the agent and customer experience. Its AI orchestration capabilities, seamless integrations, and flexible deployment models support digital transformation, innovation, and business growth, enabling on-premise and cloud contact centers to leverage existing systems and investments. For over 25 years, Upstream Works has helped companies worldwide, across industries, improve operational efficiency, agent effectiveness, customer experience, and business outcomes. About Endava Endava is a leading provider of next-generation technology services, dedicated to enabling its clients to accelerate growth, tackle complex challenges and thrive in evolving markets. Endava is embedding AI across how Endava shape, build, and run digital change, and combining it with deep industry expertise to deliver outcomes with greater speed and confidence. This approach includes Dava.Flow(TM), Endava's AI-native engagement lifecycle, which supports a continuous flow with built-in governance, traceability and transparency across the delivery lifecycle. Endava's clients' span payments, insurance, banking and capital markets, technology, media, telecommunications, healthcare, mobility, retail and consumer goods and more. As of March 31, 2026, 11,225 Endavans are helping clients break new ground across locations in Europe, the Americas, Asia Pacific and the Middle East. Media Contacts Upstream Works: [email protected] Endava Press Office: [email protected]

Yahoo Finance
Jun 27th, 2026
Endava's revenue drops 8.4% to $226.7M despite AI business tripling to 15% of total

Endava, a global technology services company, reported an 8.4% year-over-year revenue decline to £178.5 million in its third quarter, alongside a diluted loss per share of £7.55, driven by uneven demand, extended deal cycles and a £364.6 million goodwill impairment. Despite near-term challenges, the company is pivoting towards AI-native delivery, with AI-driven business growing from 5% to 15% of total revenue. New partnerships include Mastercard and Tyl by NatWest. For the fourth quarter, Endava forecasts revenue between £181.0 million and £185.0 million, with adjusted diluted earnings per share of £0.09 to £0.13. Founded in 2000 and headquartered in London, Endava specialises in digital transformation and software engineering across payments, financial services and telecommunications sectors.

Yahoo Finance
May 21st, 2026
Endava cuts outlook as Q3 revenue falls to $226.7M amid client delays and Middle East disruption

Endava reported a challenging fiscal Q3, with revenue falling 8.4% to £178.5 million, as delayed client decisions, Middle East disruption and slower pipeline conversion weighed on demand. The company lowered its full-year guidance, citing particular weakness in banking and capital markets. Adjusted profit before tax dropped to £3.2 million from £24.6 million year-over-year, whilst adjusted earnings per share fell to £0.05. Free cash flow turned negative and borrowings rose to £195.8 million as share repurchases continued. Despite near-term challenges, Endava is accelerating its AI pivot, with AI-driven revenue reaching 15% of quarterly sales. The company deployed its Dava.Flow framework with 12 clients and announced partnerships with Mastercard, Google Cloud and NatWest's Tyl. Management expects Q4 revenue of £181 million to £185 million.

The Diplomat
May 21st, 2026
Endava joins forces with Mastercard to accelerate digital commerce.

Endava joins forces with Mastercard to accelerate digital commerce. Published on May 21, 2026 Endava announced a collaboration with Mastercard to accelerate the co-development and delivery of next-generation payments infrastructure, solutions, and embedded digital commerce experiences. The collaboration brings together Endava's deep engineering, AI-native capabilities and industry expertise with Mastercard's global reach and data-driven products and services, to unlock new opportunities for Endava's customers. "This marks an important step in Endava's journey to redefine how innovation is delivered to its customers. By combining Endava's AI-native engineering and deep industry expertise with Mastercard's global reach and product innovation, we have a powerful engine to accelerate the adoption and scale of next-generation payments and immersive experiences for Endava's clients worldwide", said John Cotterell, CEO, Endava. As part of the collaboration the parties aim to accelerate the adoption of digital payment innovations across Endava's client base. The intent is to remain responsive to Endava's customer needs through an execution mindset underscored by a joint commitment to exploring co-creation. Post Views: 1,480 Hidroelectrica signed today, 21 May 2026, the refurbishment contract for Râul Mare Retezat Hydropower... May 21, 2026 Antibiotice continues to develop several strategic projects for the pharmaceutical industry through a 67... May 21, 2026 AUSTRIACARD HOLDINGS AG (AUSTRIACARD) notes announcement by Dai Nippon Printing Co., Ltd. (DNP) of... May 21, 2026 The Foreign Investors Council (FIC) announces the structure of its new Board of Directors... May 21, 2026 Hidroelectrica signed today, 21 May 2026, the refurbishment contract for Râul Mare Retezat Hydropower... May 21, 2026 Antibiotice continues to develop several strategic projects for the pharmaceutical industry through a 67... May 21, 2026 AUSTRIACARD HOLDINGS AG (AUSTRIACARD) notes announcement by Dai Nippon Printing Co., Ltd. (DNP) of... May 21, 2026

FinTech Futures
May 15th, 2026
Tyl by NatWest taps Endava for Dava.Flow solution.

Tyl by NatWest taps Endava for Dava.Flow solution. The expanded collaboration between the two companies will also see Tyl by NatWest utilise Endava's engineering expertise and components from its Payments Gateway Accelerator. May 15, 2026 NatWest has expanded its partnership with London-listed business transformation group Endava, with the collaboration aiming to "accelerate the evolution" of the bank's merchant payments division, Tyl, according to a joint statement. Under this latest agreement, Tyl by NatWest will leverage Endava's AI-native Dava.Flow delivery model and components from its Payments Gateway Accelerator to increase the speed at which new products and services are brought to market. Endava specialises in building and updating software systems for banks, payment providers, and organisations across sectors including retail, automotive, and travel. Enhancements will focus specifically on payment acceptance capabilities for small and medium-sized businesses served by Tyl in the UK while also "unlocking new revenue opportunities", according to Tyl CEO James Hodgson. The number of merchants served by Tyl grew approximately 5% between 2024 and 2025, with the figure now standing at around 40,000, as stated in NatWest's annual report and accounts for last year. NatWest's commercial and institutional division, under which Tyl is operated, recorded an 11% increase in revenue to £8.81 billion during the same period. Reporter, FinTech Futures Tyler Pathe is a financial reporter, moderator and investigator with a specific interest in financial technology, banking and the financial industry's latest innovations. Webinar | 26 May 2026 | Value first, technology second: Rethinking process transformation in finance and insurance Led by industry experts, this webinar will provide a practical, customer value-first framework to help you bridge the gap between business goals and IT execution.