What You’ll Be Doing:

• Must comply with all BSA/AML requirements as well as any mandatory changes. The following job functions are not all-inclusive. The associate will be required to perform other job-related tasks/responsibilities requested by the manager.  Job duties may change as required by needs of company.  Must complete all required industry and compliance training as required by Plaza Home Mortgage.
• Add value to the broker client base through thorough knowledge of Plaza’s products and underwriting guidelines - which includes Conventional, FHA & VA.
• Answer client questions and respond to loan status inquiries during processing.
• Provide training on company policies and procedures, as well as current regulatory requirements.
• Maintain familiarity with the applicable state licensing requirements.
• Commitment to visit accounts daily while working a minimum 40 hour work week.
• Take applications from wholesale source clients for client approval by Plaza.
• Assist in the development of new marketing materials and distribute materials to existing and prospective client base.
• Conduct on-site inspections of client’s premises and gather all applicable financials, resumes, licenses, and contract documentation for submission to senior management.
• Maintain contact with client base on a daily basis to solicit new business and request new loan lock-ins.
• Monitor company’s computer-based register on a daily basis for prompt cancellation of dead files and timely delivery of live files.
• Provide training and conduct informational meetings for the client base.
• Establish controls to track monthly rates, lock-ins, client contacts, monies due on extended locks, and other information as required.
• Update lock-in file and purge cancellations and expired locks daily.
• Update rate line information and fax information to clients at least daily.

What You Bring To The Table:

• High school diploma or equivalent required; College degree desired
• Minimum of five years of experience in loan origination with a track record of success in the mortgage industry
• Current producing client base is strongly desired
• Must possess solid understanding of wholesale loan origination, underwriting processes and procedures, and mortgage industry standards
• Excellent  written, verbal and interpersonal communication skills essential along with strong presentation skills
• Professional demeanor to effectively interact with all branch and company personnel as well as brokers
• Strong attention to detail with ability to efficiently and consistently produce accurate work and manage time
• Solid commitment to customer service with excellent client relations skills
• Analytical ability with an aptitude for figures necessary
• Proficiency in computer systems including MS Office (Word, Excel, and Outlook) and Internet Browsers
• Account Executives who will be driving on company business will be required to maintain a valid driver’s license, car insurance, and a clean driving record