Full-Time

Quality Assurance Architect

Confirmed live in the last 24 hours

CAI

CAI

1,001-5,000 employees

No salary listed

Senior

No H1B Sponsorship

Orlando, FL, USA

Hybrid position with occasional travel to Orlando, FL.

Category
QA & Testing
Automation Testing
Quality Assurance
Required Skills
Agile
Python
JavaScript
Software Testing
Postman
Groovy
SQL
Java
C#
Jenkins
Selenium
Oracle
Databricks
Google Cloud Platform
Requirements
  • Bachelor’s degree in computer science or a related field
  • 7+ years of experience in Quality Assurance testing, with a strong background in automated testing
  • Expertise in automated functional, performance, API, and data testing
  • Expertise in automated testing, using tools such as Selenium, Cypress, or Cucumber with C#, and Java language
  • Experience with ETL tools such as Databricks, GCP, or Informatica
  • Experience with API testing tools such as Postman, SoapUI, Rest Assured, Spec Flow, or Karate for automation
  • Experience in API automation using Java, Python, Javascript, or Groovy
  • Experience working with databases such as SQL or Oracle
  • Familiarity with CI/CD tools like Jenkins, GitHub Actions, or GitLab CI/CD
  • Understanding of Agile methodologies and working in cross functional teams
  • Strong knowledge of industry best practices for quality assurance and software testing
  • Proven ability to advise on quality assurance strategies and process improvements
  • Excellent communication skills and ability to work effectively in a remote team environment
  • Ability to travel to Orlando, FL (~10% travel)
Responsibilities
  • Gather and analyze requirements for various types of testing, ensuring comprehensive coverage
  • Conduct process analysis on different types of QA testing to identify improvement opportunities
  • Review and evaluate available tools for automation to enhance testing efficiency
  • Plan for and advise on the ongoing maintenance of test automations
  • Drive efficiency and maximize utilization of QA engineers and testers, aiming to reduce reliance on manual testing
  • Be hands on to participate in proof-of-concept efforts to demonstrate results from recommendations
  • Assist in expanding code and test coverage to ensure robust software quality
  • Advise the Director of QA on best practices, automation, and process improvements
  • Evaluate resource skills and advise on areas where there are skill gaps

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Allentown, Pennsylvania

Founded

1981

Simplify Jobs

Simplify's Take

What believers are saying

  • CAI's AI-driven customer service solutions enhance satisfaction and operational efficiency.
  • Recognition as a 'Best Place to Work for Disabilities' attracts diverse talent.
  • Winning multiple awards boosts CAI's reputation and credibility in the tech industry.

What critics are saying

  • Competition in AI customer service solutions threatens CAI's market share.
  • Rapid AI advancements may outpace CAI's integration capabilities.
  • Economic downturns could impact CAI's public sector partnerships and revenue.

What makes CAI unique

  • CAI's partnership with United Way supports student success through the CAI United Fund.
  • CAI's Neurodiverse Solutions program increases productivity by employing neurodivergent individuals.
  • CAI is a founding member of the AI Exploratory Committee with NACo.

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Benefits

Hybrid Work Options

Company News

GlobeNewswire
Jul 23rd, 2024
CAI and United Way Launch the CAI United Fund to Support Student Success

ALLENTOWN, Pa., July 23, 2024 (GLOBE NEWSWIRE) - CAI, a global services firm, announced today a new partnership with United Way of the Greater Lehigh Valley, to form the CAI United Fund.

GlobeNewswire
Jul 17th, 2024
CAI Achieves the Highest Rating on the 2024 Disability Equality Index

ALLENTOWN, Pa., July 17, 2024 (GLOBE NEWSWIRE) - CAI, a global services firm, today announced it received the maximum score of 100 on the 2024 Disability Equality Index(R) and has been recognized as a "Best Place to Work for People with Disabilities" by Disability:IN for four years running.

Yahoo Finance
Jun 19th, 2024
CAI Wins Two Globee Awards for American Business

CAI wins two Globee Awards for American Business.

GlobeNewswire
Apr 23rd, 2024
Cai Wins Bronze Stevie(R) Award For Best Use Of Technology In Customer Service

ALLENTOWN, Pa., April 23, 2024 (GLOBE NEWSWIRE) -- CAI, a global technology services firm, announced it earned the bronze Stevie® Award for Best Use of Technology in Customer Service: All Other Industries. CAI’s Service Desk handles more than one million calls annually and support more than 500,000 end users across the globe. By working to meet clients where they are, CAI seeks new innovative methods to enhance the customer experience with best-in-class support. The technology services firm upgraded its Service Desk with Talkdesk, a global AI-powered contact center leader for enterprises of all sizes, and partnered with a leading conversational AI platform, Moveworks. “This recognition is not just about the advanced technology we've implemented, but it's about the real people and the tangible benefits they deliver every day,” said Matt Peters, chief technology officer at CAI. “Partnering with cutting-edge solutions like Talkdesk and Moveworks has enabled us to create an efficient and seamless customer experience for our clients and their end users

GlobeNewswire
Nov 21st, 2023
CAI Joins Forces with NACo as Founding Member of AI Exploratory Committee

ALLENTOWN, Pa., Nov. 21, 2023 (GLOBE NEWSWIRE) - CAI, a global technology services firm, today announced that it has partnered with the National Association of Counties (NACo) as a founding member of the Artificial Intelligence (AI) Exploratory Committee.