Senior Deal Desk Analyst

About the role:

Samsara’s Deal Desk team partners closely with our Sales organization to drive market wins and achieve our revenue targets. We are a highly collaborative, global team from a diverse range of backgrounds, focused on making Samsara Deal Desk a great place to work and develop our careers. As a part of the Deal Desk team, you will be at the center of helping the company achieve its growth targets by acting as a trusted advisor to the Sales teams to get deals across the line. You will work with Sales, Sales Ops, Customer Success, Product, Legal and Finance to define deal success and align on a commercial strategy that is a win-win for the customer, Samsara and our partners. The ideal candidate is highly self-motivated, intellectually curious, possesses a strong commercial mindset and interpersonal skills, thrives in a fast-paced environment and enjoys collaborating with other teams to solve commercial challenges.

This is a remote position open to candidates residing in the US except Alaska, Austin Metro, Boulder Metro, California, Chicago Metro, Connecticut, Dallas Metro, Denver Metro, Houston Metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Seattle Metro, and Washington, D.C.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

• In close partnership with Sales, guide the structure and execution of Mid-Market deals while optimizing for customer experience, revenue, profitability, and compliance.
• Influence deals by advising on optimal deal structure, discounting best practices, and standard commercial terms. Educate Sales on standard commercial strategy to drive deal velocity and repeatable success. 
• Evaluate deal financials,including deal margin, payment terms, and cash flow, to optimize deal execution against departmental and company financial targets.
• Mitigate risk through application of standardized terms, ensuring deals align with company policies and revenue recognition requirements.
• Monitor the North America Deal Desk support request and quote approval queue, consistently maintaining SLAs with quality work output.
• Proficiency in reading and understanding financial statements to drive business decision making.
• Coordinate closely with internal stakeholders to drive deal closure and ensure a seamless customer experience.
• Collaborate with Enablement to build and deliver training sessions for Sales.
• Identify opportunities for process improvement and, in conjunction with leadership, implement solutions to quantifiably increase efficiency.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• 3+ years of experience either in Deal Desk, Finance, Sales Operations or Revenue Operations.
• Proficiency in understanding overall construction of SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct.
• Ability to analyze deal economics and explain available commercial levers to Sales.
• Excellent communication skills with the ability to build effective cross-functional partnerships and explain changes to policies and procedures.
• Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals.
• Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently.
• Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture. 
• Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills.  
• Highly responsive; ability to work extended hours during month and quarter-end cycles, as needed.

An ideal candidate also has:

• Experience with CRM tools (e.g. Salesforce) and Google Sheets / MS Excel.