Business Analyst

Summary

We are looking for a Business Analyst to join our Guidewire Professional Services Team, which combines expertise in insurance with software implementation skills to lead transformative projects for our customers.

As a Business Analyst, you will collaborate with the wider Guidewire ecosystem to drive process improvements and create future-proof solutions aligned with industry trends. In this key role, you will be a trusted advisor, shaping business models while mentoring and guiding internal teams. Your ability to connect business objectives with technical, UX, and testing requirements will be key to ensuring successful project outcomes. If you are proactive, strategic, and ready to lead, this role offers a significant opportunity to make a lasting impact.

Job Description

Qualifications

• Bachelor’s Degree in Information Technology, Business, or a related field

• 4-10 years of experience in insurance or technology-related roles.

• Deep knowledge of the insurance value chain, particularly in front-office and mid-office processes

• Expertise in leading implementation projects and providing innovative, customer-centric solutions

• Familiarity with Agile methodologies and tools like Jira and Confluence

• Strong communication skills and the ability to work across technical and business teams

Key Responsibilities

• Requirements: Provides continuous requirements refinement and is the conduit for Services solutions.  

• Analysis: Delivers analysis, problem resolution and provides recommendations for process improvement.

• Consultant: Consult with customer facing and value optimization departments to lead transformation initiatives, aligning business objectives with innovative solutions using the Guidewire Cloud Platform.

• Business Impact: Develops business cases, conduct gap analysis, and measure the business impact of implemented solutions, ensuring the highest value for customers.

• Communication: Will communicate issues clearly and credibly with widely varied audiences and help to derive solutions.

• Leadership: Mentors junior team members, sets standards for best practices in requirements gathering, documentation, and process design.

Key Skills

• Languages: Fluent business level English is essential. 

• Domain Knowledge: Strong background and consultation experience in at least one insurance process in the claims, or policy administration / underwriting areas.

• Software Implementation: Proven track record of leading large-scale software implementation projects, with expertise in translating complex business requirements into detailed functional specifications.

• Problem Solving & Strategic Thinking: Excellent critical thinking skills with the ability to navigate and solve complex problems and business challenges.

• Stakeholder Management & Negotiation: Strong negotiation skills with the ability to influence senior stakeholders, gain buy-in for solutions, and resolve issues across different departments.

• Business Value Expertise: Experience in developing business cases, conducting gap analysis, and measuring the business impact of Services solutions.

• Agile Leadership: Expertise in adapting Agile methodologies to meet the needs of large, complex projects and guiding colleagues through Agile frameworks.

Preferred Skills

• Languages: Additional language skills are highly valued for working in global markets. 

• Domain Expertise: Additional expertise in multi faceted insurance processes including underwriting, claims, or policy administration. Proven ability to work with insurance carriers and implementation partners.

• Design Thinking: Experience in Design Thinking practices to drive customer-centric, innovative and future-proof solutions.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.