Full-Time
Dialysis Resource Navigator
Confirmed live in the last 24 hours
Fresenius Medical Care
11-50 employees
Provides dialysis and renal healthcare services
Compensation Overview
$27 - $42Hourly
Entry
Pearl Harbor, Hawaii, USA
- Bachelor’s degree in social work (BSW) required
- 0 – 2 years’ of Healthcare experience or related with specific knowledge of and experience with navigating community resources.
- Strong oral and written communication skills.
- Detail oriented.
- Strong organizational and time management skills.
- Proficient with PCs and Microsoft Office applications.
- Responsible for driving the company culture though values and customer service standards.
- Accountable for outstanding customer service to all external and internal customers.
- Develops and maintains effective relationships through effective and timely communication.
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Collaborates with local offices as directed by the MSW to obtain Medicare and Medicaid Insurance Assistance (non-commercial insurance assistance)
- Coordinates Pharmacy Program benefits and prescription assistance programs
- Social service and community resource navigation and referral, including emergency food, housing and shelter resources
- Assists with transportation referrals, authorizations and re-certifications
- Identifies appropriate community social service agencies and other resources to assist patient and families, as directed by the MSW. This may include, but is not limited to assisting patient in securing financial assistance, obtaining medical transportation, and any other public and private resources deemed necessary.
- Reviews and complies with the Code of Business Conduct and all applicable company policies and procedures, local, state and federal laws and regulations.
- Assists with various projects as assigned by direct supervisor.
- Other duties as assigned.
- Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.
Company Stage
N/A
Total Funding
$39.1M
Headquarters
Waltham, Massachusetts
Founded
N/A
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 0%
Simplify's Take
What believers are saying
- FMCNA's leadership in the renal care market provides employees with a stable and reputable work environment.
- The company's innovative initiatives, such as the virtual reality kidney education program, demonstrate a commitment to leveraging technology for patient care.
- Recognition from Newsweek and other organizations highlights FMCNA's positive workplace culture and investment in employee development.
What critics are saying
- The highly regulated healthcare industry could pose compliance challenges and impact operational flexibility.
- Dependence on government grants and funding, as seen with the Mississippi Department of Health grant, may introduce financial uncertainties.
What makes Fresenius Medical Care unique
- Fresenius Medical Care North America (FMCNA) is the world's largest fully integrated renal company, offering a comprehensive line of dialysis equipment, disposable products, and renal pharmaceuticals.
- Their extensive network of dialysis facilities and outpatient cardiac and vascular labs provides coordinated healthcare services at pivotal care points, setting them apart from competitors.
- FMCNA's commitment to employee well-being and professional development has earned them a spot on Newsweek's 100 Most Loved Workplaces for two consecutive years.
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