Director of Tax Operations

About Us:

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team.

Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, including entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.

What You’ll Do:

• Serve as our Payroll and Tax Compliance Subject Matter expert. Act as a consultant to internal teams to help build a strong foundation focused on compliance for scale

• Lead and grow a team of operational specialists supporting the following functions: Tax Operations, Film State Tax incentives and State unemployment claim management in a fully remote environment

• You will create and execute strategies to optimize state unemployment claims, improve our quarterly and year end tax filing process and build out internal and external processes to support film state tax incentives

• Create and execute on a strategy to optimize state unemployment claims

• Partner with multiple third parties including state and federal agencies, unemployment third party partners and more to facilitate data exchange in support of this strategy. Ensure any integrations are done on time and in accordance with the requirements outlined at project start

• Partner with the financial team to provide financial forecasts on cost savings based on different scenario planning for all functions. Once mapped out, determine our program goals and partner with finance to create a dashboard to track these metrics

• Identify training and operational gaps and create processes to resolve them

• Identify and resolve complex tax incentive, tax issues and state unemployment issues on behalf of our customers

• Demonstrate expertise in taxable and pretax earnings and deductions and their impact on wages and payroll tax return

• Basic understanding of accounting principles as it relates to payroll accounts

• Comfortable with ambiguity and the need to create processes and procedures based on best practices

• Ensure all processes and policies are executed based on standards and procedures while putting in place tools that reduce manual intervention and increase efficiency

• Build strong cross functional relationships, influence partners, and establish common goals and objectives without sacrificing outcomes

• Understand target audiences and translate complex concepts into clear and concise messages

• Stay up to date with industry changes and communicate internally

• A proactive approach and the ability to work independently or as part of a team as required

What You’ll Have:

• 7+ years of experiencing leading a payroll operations team (preferably at another payroll service provider)

• 7+ years of experience leading payroll tax operations

• Production/Film industry payroll is a big plus

• Strongly prefer PEO and/or EOR experience 

• Analytical mindset, critical thinking, problem-solving skills are a must

• Ability to influence across the organization and empower your team to do their best work

• Tech Savvy individual with intermediate experience in G-suite and Excel

• Exceptional attention to detail

• Excellent writing and verbal communication skills required

• A cool and calm demeanor even when working toward tight deadlines.

• Strong customer service mindset with a focus toward an exceptional customer experience

• Comfortable working in a fully remote environment

Why Join Us

At Wrapbook, creativity meets technology — and not just in the product.

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:

• Unlimited Paid Time Off

• Work from anywhere in Canada and USA

• Health and Dental benefits

• Up to $1500 towards IT set up for your home

• Up to 2% matching RRSP / 401K

• Learning and Development opportunities

• Up to $50 USD/ $66.50 CAD towards Internet/Cell phone service

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Apply Now

Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly!

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