Full-Time

Clinic Manager

Posted on 9/24/2025

Preferred Management

Preferred Management

No salary listed

Sonora, TX, USA

In Person

Category
Administrative & Executive Assistance (1)
Required Skills
Excel/Numbers/Sheets
Requirements
  • Communicate in an effective manner, follow written or verbal instructions and demonstrate good interpersonal skills to deal with team members, patients and families.
  • Possess skills necessary to understand medical records and procedures and to communicate effectively with patient and staff.
  • Competent in Microsoft Office Word and Excel.
  • Possess basic math skills for daily deposit reconciliation.
  • Maintain discretion and confidentiality in communications.
  • Familiar with policies and procedures regarding reporting and release of protected health information (PHI).
  • High School Diploma/GED
  • 1 year of experience in bookkeeping, clerical and applicable computer training
  • Must be proficient at mathematical and statistical calculations.
Responsibilities
  • Ensures the clinic is open and ready for business at the beginning of each business day.
  • Provides oversight to ensure the telephone, triage calls and walk-in patients are handled appropriately.
  • Provides oversight to ensure appointments are scheduled appropriately and new patients are given the proper insurance and payment paperwork per office policy.
  • Provides oversight to ensure patients are greeted appropriately, registered on computer system and all necessary insurance information is compiled along with all required patient forms.
  • Provides oversight to ensure patients have been contacted who miss appointments with reason recorded in patient charts and appointments are rescheduled as needed.
  • Provides oversight to ensure all diagnostic reports, correspondence, transcriptions, etc. is filed in patient charts.
  • Maintains personnel schedules and vacations with little or no overtime.
  • Provides oversight to ensure all required logs are being completed accurately and in a timely manner.
  • Ensures the completion, storage and security of all clinic medical records.
  • Supervises the distribution of the mail to the appropriate clinic personnel in an accurate and timely manner.
  • Monitor daily deposits and reconciliations.
  • Review accounts assigned to bad debt, whether in collections or if payments have been received and contact collection agency with updates.
  • Provides oversight to ensure charges for services rendered are properly entered into the computer billing system.
  • Knowledgeable of medical billing practices.
  • Knowledgeable of Level I Healthcare Common Procedure Coding Systems (HCPCS) comprised of Current Procedural Terminology (CPT-4) and International Classification of Diseases (ICD) codes.
  • Knowledgeable of Medicare, Medicaid, Insurance Managed Care Plans and Worker’s Compensation.
  • Manages Accounts Receivable effectively.
  • Monitors receivable for incorrect contractual allowances, non-covered services and payments recorded on incorrect date of service. Prepares adjustment report when necessary for approval.
  • Monitors credit balances, prepares a request for refunds as needed and presents for approval.
  • Reads and monitors bulletins from plans subscribed to for changes and updates in claims submission.
  • Fields and answers questions from patients regarding account/s. Replies to any inquiries in a timely manner.
  • Maintains personnel schedules and vacations with little or no overtime.
  • Assists Administrator in securing any temporary employees required to cover vacations/sick leaves.
  • Supervises and/or trains employees in all functions of the clinic.
  • Prepares performance reviews for the clinic staff on a timely basis and maintains thorough written reports regarding any discussions, reprimands, etc. with clinic staff regarding professional insufficiencies or behavioral issues.
  • If necessary, maintains inventory controls, prepares a purchase order for medical/pharmacy purchase and when applicable reviews all packing lists for accuracy giving lists and invoices to Hospital Business Office.
  • Supervises and ensures yearly inventory count is systematically counted, priced, extended and totaled.
  • Maintains updates for all clinic manuals.
  • If necessary, monitors and prepares quality assurance report, attends monthly meetings and prepares minutes of clinic meetings.
  • Monitors and prepares infection control reports.
  • Monitors Exposure Control Manual to ensure all employee education requirements are current; all immunizations, etc. are current for all professional and non-professional clinic staff.
  • Completes special projects that may require defining problems, determining work sequence and summarizing findings.
  • Communicates clearly written and oral medical information to professional practitioners and/or the public.
  • Collects and provides clinic statistics to management consultant.
  • Ensures the department is in compliance with the rules and regulations of HIPAA.
  • Ensures that documentation by medical providers conforms to legal and procedural requirements.
  • Monitor and administer the Charity Program.
  • Ability to use independent judgment and manage and impart confidential information.
  • Follows established standards, policies and procedures.
  • Motivated and independent to work and organize so that all job functions are completed appropriately.
  • Projects a positive attitude toward job responsibilities, medical providers, co-workers and administration.
  • Develops and maintains positive, effective working relationships with other employees, supervisors and medical providers.
  • Responsible for the implementation of and compliance with all safety policies and procedures within the department.
  • Attend continuing education classes as requested and required.
  • Miscellaneous duties as assigned requested or required.
Desired Qualifications
  • Prior supervisory experience preferred
  • Prior Physician office coding, preferred
  • Customer Service training preferred
  • Additional language of Spanish preferred.

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