Full-Time

Automotive BDC Representative

Confirmed live in the last 24 hours

Group 1 Automotive

Group 1 Automotive

Entry, Junior

Columbus, GA, USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Customer Service

You match the following Group 1 Automotive's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School diploma or equivalent a plus
  • Possess an intermediate level of multi-tasking and computer skills
  • Exemplary written and verbal communication skills
  • Customer Relationship Management (CRM) software experience is a plus
  • Ability to adapt to sudden business and industry changes as it directly affects automotive service operation
  • Auto dealership retail new car experience
  • Auto dealership Internet or Business Development Center (BDC) experience
  • Proven sales experience, preferably in the automotive industry
  • Superior communication and customer service skills
  • Excellent follow-through skills
  • Solid working knowledge of the Internet
  • Familiarity with automotive financing
  • Maintaining a positive, can-do attitude
Responsibilities
  • Handle inbound leads (phone, Internet) and direct to appropriate contact
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
  • Work with sales department to develop sales strategies and techniques
  • Research and stay current in consumer and industry trends
  • Communicate industry news and trends to management and dealership employees
  • Outstanding Customer Service
  • You will be responsible for daily customer follow up
  • You will be responsible for managing your own time and responding to leads promptly
  • You are comfortable using Google search, multiple computer browsers at once, and speaking to customers via phone/email
Desired Qualifications
  • Customer Relationship Management (CRM) software experience is a plus
  • Auto dealership retail new car experience
  • Auto dealership Internet or Business Development Center (BDC) experience
  • Proven sales experience, preferably in the automotive industry

Company Stage

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Total Funding

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Headquarters

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Founded

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