Full-Time
Director of Professional Services
Harris Computer
1,001-5,000 employees
Mission-critical software solutions provider
Compensation Overview
$95k - $105k/yr
Senior, Expert
Washington, USA + 34 more
More locations: Kansas, USA | Pennsylvania, USA | California, USA | Washington, DC, USA | Texas, USA | Montana, USA | Florida, USA | South Carolina, USA | Georgia, USA | Arizona, USA | Tennessee, USA | Virginia, USA | Arkansas, USA | Minnesota, USA | Colorado, USA | Nebraska, USA | Rhode Island, USA | Utah, USA | Oklahoma City, OK, USA | Kentucky, USA | West Virginia, USA | New York, NY, USA | Maryland, USA | Wisconsin, USA | Maine, USA | North Carolina, USA | Missouri, USA | Ohio, USA | Indiana, USA | Louisiana, USA | Michigan, USA | Illinois, USA | Alabama, USA | Idaho, USA
Remote
- Direct leadership and experience in the delivery of professional services
- Experience in delivering multiple product solutions and managing a diverse team of professionals
- 8+ years of management experience
- Experience managing groups of 10 people or more; experience developing and promoting managers and leaders
- Demonstrated experience in managing distributed, remote teams
- Experience with remote delivery models and the delivery of cloud solutions
- Ensure performance against measurable goals for the professional services team in line with business unit growth and profitability targets
- Regular monitoring & measuring of the priorities, providing coaching and guidance to team members
- Collaborate with various levels of team members to maximize the effectiveness of the business as a whole
- Relentlessly innovate and evolve our implementation strategies to increase the efficiency and flexibility of our implementation services, ensuring we provide a repeatable implementation experience and delight our customers
- Provide proactive customer follow up, communication & issue management through regular client meetings and check-ins, ensuring contractual obligations are met, risks are mitigated and that a high level of customer satisfaction is maintained
- Continually evaluate market conditions to bring value added services that will further enhance the customer experience with our products
- Drive and develop a motivated team of service professionals, building the necessary knowledge, skills and capabilities to execute our business strategies and maintain the highest level of customer satisfaction and profitability
- Create a work environment that promotes learning, sharing and trust. Build a recognition system that accurately rewards the behaviors that best serve our customers and celebrates wins
- Develop operations-related plans, budgets, policies and procedures to achieve the organization's customer satisfaction and revenue targets
- Present financial, project, and customer satisfaction related presentations to senior management
- Experience in implementing ERP/ Financial solutions in the public sector
- K12 financial or human capital experience
Harris develops software solutions that are essential for various sectors, including Public Sector, Healthcare, Utilities, and Private Sector. Their products are designed to support the critical operations of organizations in these fields across North America, Europe, Asia, and Australia. Harris's software helps streamline processes, manage data, and improve service delivery for its clients. What sets Harris apart from its competitors is its focus on mission-critical applications tailored to the specific needs of each sector, ensuring reliability and efficiency. The company's goal is to provide high-quality software that enhances the operational capabilities of its clients, ultimately contributing to better service outcomes.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Ottawa, Canada
Founded
1976
Simplify's Take
What believers are saying
- Growing demand for eRecording solutions boosts Harris's market opportunities.
- Healthcare IT interest aligns with Harris's recent acquisitions, promising increased revenue.
- Harris's acquisition of Modyo enhances its position in Latin America's digital market.
What critics are saying
- Increased competition in eRecording could challenge Harris's market share.
- Diverse acquisitions may lead to integration challenges and dilute operational focus.
- Expansion into new regions may expose Harris to unfamiliar regulatory environments.
What makes Harris Computer unique
- Harris offers mission-critical software solutions across multiple sectors globally.
- The company is a subsidiary of Constellation Software, enhancing its financial stability.
- Harris's strategic acquisitions expand its portfolio in healthcare, insurance, and e-commerce.
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Benefits
401(k) Retirement Plan
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Vacation
Company News
ALPINE, Utah /Massachusetts Newswire – National News/ — Hopdox, the leading innovator in eRecording, is excited to announce that it has entered a joint eRecording services agreement with Harris Recording Solutions to integrate Hopdox’s cutting-edge eRecording platform with Harris Recording Solutions’ land record management systems. This collaboration marks a major milestone in delivering more efficient, modern recording capabilities to counties nationwide.As a result of this agreement, Hopdox has successfully integrated with Clark County, Nevada, one of the largest recording jurisdictions in the nation who has been eRecording since 2007.“Hopdox is committed to making eRecording simply better for counties and their partners across the country,” said Paul Clifford, Founder of Hopdox. “By integrating with Harris Recording Solutions’ trusted land records systems, we’re able to enhance efficiency and provide document submitters in counties like Clark County, Nevada, with technology that saves time and simplifies workflows. This partnership represents an exciting first step in our partnership and we look forward to our mission to streamline recording processes nationwide.”Harris Recording Solutions, a leader in land records software, expressed equal enthusiasm for the collaboration.“We are pleased to partner with Hopdox to provide a seamless eRecording experience for counties using our land record systems,” said Angela Keeton, Executive Vice President, Harris Recording Solutions. “Our goal is to continually empower counties with technology that meets today’s needs, and integrating with a forward-thinking eRecording provider like Hopdox helps us achieve that.”This agreement underscores Hopdox’s continued dedication to enhancing eRecording experiences through advanced technology, unmatched customer support, and a people-first approach.About Hopdox:Hopdox, the leading innovator in eRecording, was founded in 2024 with the sole focus to provide the best eRecording technology to enhance the work lives of settlement agents and county employees nationwide. Hopdox believes that technology should provide the most efficient process possible to give everyone involved a little more time back in their lives to do what matters most to them
ALPINE, Utah /California Newswire – National News/ — Hopdox, the leading innovator in eRecording, is excited to announce that it has entered a joint eRecording services agreement with Harris Recording Solutions to integrate Hopdox’s cutting-edge eRecording platform with Harris Recording Solutions’ land record management systems. This collaboration marks a major milestone in delivering more efficient, modern recording capabilities to counties nationwide.As a result of this agreement, Hopdox has successfully integrated with Clark County, Nevada, one of the largest recording jurisdictions in the nation who has been eRecording since 2007.“Hopdox is committed to making eRecording simply better for counties and their partners across the country,” said Paul Clifford, Founder of Hopdox. “By integrating with Harris Recording Solutions’ trusted land records systems, we’re able to enhance efficiency and provide document submitters in counties like Clark County, Nevada, with technology that saves time and simplifies workflows. This partnership represents an exciting first step in our partnership and we look forward to our mission to streamline recording processes nationwide.”Harris Recording Solutions, a leader in land records software, expressed equal enthusiasm for the collaboration.“We are pleased to partner with Hopdox to provide a seamless eRecording experience for counties using our land record systems,” said Angela Keeton, Executive Vice President, Harris Recording Solutions. “Our goal is to continually empower counties with technology that meets today’s needs, and integrating with a forward-thinking eRecording provider like Hopdox helps us achieve that.”This agreement underscores Hopdox’s continued dedication to enhancing eRecording experiences through advanced technology, unmatched customer support, and a people-first approach.About Hopdox:Hopdox, the leading innovator in eRecording, was founded in 2024 with the sole focus to provide the best eRecording technology to enhance the work lives of settlement agents and county employees nationwide. Hopdox believes that technology should provide the most efficient process possible to give everyone involved a little more time back in their lives to do what matters most to them
Ottawa, ON / Tel Aviv, Israel, March 8, 2022 – Harris, a global vertical market software provider, has acquired 2Team Computers Ltd. (2Team), an insurance software provider. This acquisition marks Harris’ first acquisition in the insurance sector and its second acquisition in Israel.
Harris, a global provider of industry software, has acquired DataPharm Network EDV-Dienstleistungs GmbH and its subsidiary PharmaTax GmbH, expanding its portfolio in the D-A-CH region. This acquisition enhances Harris's presence in the healthcare sector and supports its global growth strategy. DataPharm offers a range of pharmacy software solutions, serving 114 automated pharmacies in Austria. Dr. Guido Moritz highlights the strategic value of this acquisition for Harris's healthcare portfolio.
Harris Computer Corp., a global leader in software solutions, announced the acquisition of Dakis Decision Systems, Inc. and its e-commerce platform. Terms were not disclosed. dakis offers e-commerce…