Senior Manager

Job Description

The Global Digital Sales team is a new team responsible for building out a digital response and sales coverage engine supporting multiple digital sales centers, enabling Visa to accelerate growth, leveraging continuous innovation with an optimized sales model while building deeper relationships with our customers. We are seeking a detail-oriented and strategically minded individual to oversee Digital Sales Compensation Operations to support our growing organization. This role serves as a strategic enabler of Digital Sales growth, responsible for architecting and optimizing global sales incentive programs that align with business priorities and drive performance. The ideal candidate will bring a blend of analytical rigor, strategic thinking, and operational excellence to ensure governance, and deliver insights that shape go-to-market effectiveness.

Key Responsibilities:

Sales Incentive Program Design & Roll Out

• Partner with Global Digital Sales Center of Excellence (COE), Global Sales and Commercial Operations (GSCO), and Finance to support the design, rollout, and operationalization of sales incentive programs—including standard sales incentive program, contests, and other variable compensation mechanisms—aligned with global and regional business objectives.
• Ensure all plans are compliant with corporate policies, legal standards, and local regulations across markets, and maintain robust documentation and governance frameworks for approvals, exceptions, and audits.

Operational Execution

• Partner with key cross functional partners to establish end-to-end processes ensuring accurate data flow between CRM, compensation tools, and payroll systems, with strong controls for deal audit and compliance.
• Monitor compensation program effectiveness, identify data integrity issues, and drive continuous process improvements.

Issue Resolution & Support

• Serve as the primary point of contact for SIP-related inquiries and escalations.
• Troubleshoot discrepancies in data, calculations, or plan interpretation, working with relevant teams to resolve issues.
• Ensure timely and clear communication to impacted stakeholders.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD
• Demonstrated ability to manage cross-functional projects involving Sales, Finance, HR, and Operations.
• Experience designing and implementing global incentive programs across multiple regions.
• Excellent communication and presentation skills. Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Experience supporting a sales organization.
• Strong program/project management skills & strong facilitation skills.
• Ability to effectively navigate and lead others in an ambiguous environment to achieve high levels of performance and deliver sustainable value to the organization by holding yourself and others accountable.
• Strong relationship-management skills and ability to communicate effectively, and collaborate with, senior-to-exec management.
• Strategic, analytical thinker who consistently challenges the status quo and constructively challenges the team to aim for higher ground, change agent.
• Global experience preferred.