At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Are you looking for an opportunity to apply your previous skills and experience, in a trusted and collaborative workplace? Have you got what it takes to contribute to the operation and maintenance of our service, as part of one of the largest businesses in the South West?

We currently have an opportunity for an Operational Technology Maintenance Engineer to join our team based in Totnes. Joining us on a full-time permanent basis, you will receive a competitive salary of £37,450 to £44,940 per annum plus excellent benefits.

About the role

As our OT Maintenance Engineer you will repair and maintain critical remote plant and process control systems, supporting the safe and efficient delivery of operational services. You will carry out planned maintenance activities and provide timely response to operational issues, performing onsite analysis, diagnosis, and resolution of complex problems.

To bring enhancement and resilience to operational processes the OT Maintenance Engineer has the opportunity and capability to identify and carry out timely delivery of small capital investment schemes using established project and change governance.

The scope of the technology base is wide, including sensors, instrumentation, plant networks, PLCs (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), process control and telemetry.

What you’ll be doing:

Carrying out planned and proactive maintenance activities on operational instrumentation and controls systems to improve process compliance, reliability, and performance
Providing timely response to operational issues, performing onsite analysis, diagnosis, and resolution of complex problems
Participating in a 24 x 7 x7 365 standby roster to provide out of hours reactive maintenance services
Working collaboratively with a range of operational teams such as mechanical, and electrical technicians to prioritise work and coordinate the delivery of maintenance activities
Use industrial control, instrumentation, and technical knowledge, working with operational functions to provide recommendations for process optimisation, improvements, and efficiencies.
Assisting the OT Maintenance Manager with root causes of plant failure and/or sub optimal performance and take ownership of resolution
Engaging with OT Regional Maintenance and OT Maintenance Managers, instrumentation, and OT standards engineers to provide levels of technical detail that help to drive Industrial Control System (ICS) technical standards necessary to ensure we comply with relevant legislation e.g., UK NIS (Network and Information Systems) directive, exploit technology and standardise implementations
Undertaking firmware/software releases, patching and rollouts according to change, security and release management best practice
Continually promote a health and safety culture to ensure all employees go HomeSafe. Ensure personal compliance with health and safety legislation, company policy and procedures.

What we are looking for:

Minimum 5 GCSEs at grade C or above, including Mathematics, English and a Science subject (or equivalent)
Relevant industrial control apprenticeship, qualifications, or training
Experience of process control and ELV/LV electrical systems
Working with PLCs (Programmable Logic Controllers) including management and programming, with an understanding of communication protocols particularly on Schneider platforms
Knowledge in calibration and maintenance of front-line instrumentation
Excellent IT skills and a technical bias
Full UK drivers licence and an ability to travel around the work area using company vehicle
Ability to complete UK Government Security Clearance (SC) process successfully

What's in it for you:

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:

Generous holiday allowance plus bank holidays
A discretionary Bonus
Competitive Contributory Pension
Share-save Scheme
Various health benefits
Wellbeing support programmes
A range of Group Discounts
Cycle to Work Scheme
Financial support services
And plenty more!

Closing Date: 12th June 2025

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

OT Maintenance Engineer

South West Water

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