Associate Director

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Description

Emory University's Goizueta Business School is seeking an Associate Director, Student Affairs to support departmental functions. The ideal candidate has excellent interpersonal skills, verbal, and written communication skills when providing information and responding to questions from students/faculty/staff and the general public, a high level of discipline, computer and office skills, the ability to work with databases, and is detail oriented and able to meet deadlines. Professional demeanor, diplomacy and tact are essential in interactions with faculty and students. This job requires both comfort and sensitivity in working with faculty/staff/students from diverse backgrounds. The individual values the importance of working within the highest professional standards.

KEY REPOSONSIBILITIES:

• Assists in coordinating one or more student academic functions for a school or program such as admissions, financial aid, registration or student placement.

• May supervise clerical personnel.

• Performs related responsibilities as required.

ADDITIONAL JOB DETAILS:

• Responsible for tracking and certifying all Undergraduate Business students (including dual BBA/MPA and BBA/MSBA) for graduation during the summer, fall, and spring semesters. This includes:
  • Identifying students ready to graduate.
  • Submitting reports to BBA Program Office on students failing Degree Requirements at established intervals.
  • Entering exceptions/substitutions in the Degree Tracker.
  • Confirming all Secondary Majors in the College have been certified by the College.
  • Confirming all students have submitted at least one Area Depth.
  • Confirming all Degree Applications have been submitted to the University Registrar’s Office.
  • Confirming each student has met degree requirements for graduation.
  • Responsible for submitting all required materials to the University Registrar’s Office by the published deadlines.
• Maintains Publication and Marching lists for graduation.
• Assist with the daily functions of the GBS Registrar’s Office by tracking documents, maintaining student records, retrieving and storing important departmental records, developing SOPs and providing feedback.
• Management of the GBS’ Registrar Inbox.
• Management of the scheduling and utilization of academic facility space and enforcement of all associated policies.
• Oversee and maintain the comprehensive degree audit system for all undergraduate programs (including dual BBA/MPA and BBA/MSBA).
• Update and maintain the annual GBS Master Schedule.
• Provide accurate and key reports for accrediting bodies, colleges, and program offices on an ongoing basis.
• Develop work plans to accomplish department goals and objectives and monitors progress toward their achievement.
• Run Continuance and Dean's List Reports at the end of each semester for all programs.
• Coordinate the collection of grades at the end of each class/session, in partnership with the Business Analyst, in line with GBS grading policies.
• Provide Registration support during enrollment periods for all programs.
• Monitor expenditures and may participate in the departmental budget planning process.
• Support the entry of transfer credit/waivers for all programs (with a focus on undergraduate programs).
• Conducts training, represents the department at meetings and networks with affiliated groups/programs.

MINIMUM QUALIFICATIONS:

• A bachelor's degree in the school's or program's area of specialty or a related field.
• Five years of experience in student affairs, advising, registration, financial aid, or related field.

PREFERRED QUALIFICATIONS: 

• Demonstrated excellent communication, interpersonal and leadership skills; ability to work independently with little direction.
• Demonstrated organizational skills in handling, directing, and prioritizing multiple and complex assignments/projects and maintaining records.
• Ability to establish and maintain positive and effective working relationships with students, University employees and the public.
• Ability to communicate effectively, both orally and in writing; define problems, collect data, establish facts, and draw valid conclusions; and effectively present information to top management, public groups, and/or boards of directors.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Experience of working effectively in a team environment with a customer service focus.
• Excellent customer service skills and interpersonal skills.
• Excellent verbal and written communication skills.
• Ability to handle sensitive and extensive confidential data.
• Problem solving skills and the ability to lead, instruct, handle a large variety of details and to work with all levels of organization.

NOTE: Position tasks are generally required to be performed in-person at an Emory University location. Remote work from home day options may be granted at department discretion. Emory reserves the right to change remote work status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination. Emory University complies with Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veteran's Readjustment Assistance Act, and applicable executive orders, federal and state regulations regarding nondiscrimination, equal opportunity, and affirmative action (for protected veterans and individuals with disabilities). Inquiries regarding this policy should be directed to the Emory University Department of Equity and Civil Rights Compliance, 201 Dowman Drive, Administration Building, Atlanta, GA 30322. Telephone: 404-727-9867 (V) | 404-712-2049 (TDD). Emory University is committed to ensuring equal access and providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to seek a reasonable accommodation, please contact the Department of Accessibility Services at [email protected] or call 404-727-9877 (Voice) | 404-712-2049 (TDD). We kindly ask that requests be made at least seven business days in advance to allow adequate time for coordination.