OUR  MISSION

Imagine building a better healthcare journey for cancer patients, where individuals and their loved ones feel seen, supported, and heard by their care team – both in and out of the clinic. Where fast access to high-quality care is the norm, not the exception. Where patients have access to a care navigator to guide them through their diagnosis and trusted support all along the way.

At Thyme Care, we share a passion for transforming the cancer care experience – not just for patients but also for their caregivers and loved ones, as well as those delivering and paying for their care. Today, Thyme Care is known predominantly as a cancer care navigation company enabling value-based cancer care; in the next few years, we will become a nationally recognized technology-driven and provider-centric care delivery model, reshaping the landscape of cancer care access, delivery, and experience. Our commitment runs deep—we’re not satisfied with the status quo but determined to redefine it.

To make this happen, we’re building a diverse team of problem solvers and critical thinkers to drive innovation and shape the future of healthcare. If you share our vision and want to be part of something truly meaningful, we want to hear from you. Together, we can revolutionize cancer care and make a difference that lasts a lifetime.

WHAT YOU’LL DO

As a Manager of Special Projects, you will be responsible for collaborating across our Growth, Operations, Finance, and Executive teams to lead initiatives critical to the long-term success of our business. Your role will span strategic planning, Board & investor management, internal communications, and other special projects. You will report to our Chief of Staff and be responsible for: 

• Partnering with our executive team to develop a strategy and content for our quarterly  Board of Directors meetings.
• Researching competitive intelligence and other industry trends and making recommendations on how it should inform our strategy. 
• Supporting quarterly and annual planning processes, and developing a system for us to better monitor performance across the organization. 
• Contributing to our internal communications processes, including managing recurring leadership team meetings and partnering with the Marketing & People teams on organization-wide comms. 
• Supporting strategic initiatives that will enable us to expand to new lines of business and/or accelerate our impact in our current contracts through new partnerships or internal capability development. 

WHAT YOU’VE DONE

• Proven track record of success and leadership in Business Operations, Sales Operations, Strategy, Management Consulting, or similar functions. 
• Experience working in healthcare, preferably value-based care, and demonstrated success navigating a fast-paced, rapidly changing, ambiguous environment.
• Experience working directly with Board Directors, Investors, and Executive leadership teams. 
• Proficient with project management principles and tools, able to handle multiple competing program needs and deliverables under tight deadlines.
• Demonstrated ability to lead through influence and build relationships in a matrixed organization.

WHAT LEADS TO SUCCESS

• Excellent communication skills. You exhibit objectivity, empathy, patience, and diplomacy in all forms of communication.
• Comfort with ambiguity. You have a proven track record of success in scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course. 
• Team player. You are always willing to jump in to support colleagues and contribute to the organization’s success - no matter how big or small, and team members know they can rely on you to meet deadlines and deliverables no matter what. 
• Ownership & Accountability. You’re able to drive and lead projects autonomously, ensuring communications, decisions, and dependencies are effectively surfaced and prioritized and ultimately taking accountability for the success and timeliness of the results.
• Organized. You’re skilled in juggling multiple tasks and working under pressure without sacrificing organization in your communications and documentation. You have excellent project management skills and can lead and manage multiple projects simultaneously.
• Analytical. You approach problems logically, leveraging data to inform where to start. You have likely built or contributed to financial models, ROI analysis, or other frameworks to evaluate decisions. 

OUR VALUES

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Thyme Care. Individual pay decisions are based on several factors, including qualifications, experience level, skillset, geography, and balancing internal equity relative to other Thyme Care employees. In accordance with New York City law, the base salary for this role if filled within New York City, is $120,000 - $135,000. The salary range could be lower or higher than this if the role is hired in another location or at another level. 

We recognize a history of inequality in healthcare. We’re here to challenge the status quo and create a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the members we serve. We are an equal-opportunity employer.

Be cautious of recruitment fraud, and always confirm that communications are coming from an official Thyme Care email.