FICO (NYSE: FICO)is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“A Technical Program Manager role at FICO is an opportunity to guide critical, strategic technical initiatives to delivery with a focus on delighting our customers." - Sr Director” – Director, Project Management (Global Technology Services)

What You’ll Contribute

• Lead Strategic Technology Initiatives (STI) programs and projects through complete lifecycle for the Global Technology Services organization (GTS) navigating complex interdependencies to ensure that every project contributes to the strategic objectives, optimizing resources, and maximizing value.
• Work with cross-functional stakeholders utilizing skills involving clear communication, active listening, and the ability to balance and prioritize conflicting needs.
• Use best practice methodologies to manage a program and teams that are functional and technical expertise to meet a program’s goal.
• Complete appropriate program and project initiation and planning documentation.
• Create program and project plans including schedule, milestones, dependencies, and critical path by creating and maintaining an organized structure to manage multiple projects efficiently.
• The ability to articulate the program’s goals, progress, and challenges clearly and persuasively. 
• Manage issues and risks, including identifying, analyzing, and prioritizing risks, as well as developing robust mitigation strategies.
• Leveraging analytics to provide clear, concise, and meaningful reports and communications, including weekly reports.
• Gain understanding of the FICO products being delivered as part of a program and projects, to converse with the teams in a knowledgeable and confident manner.
• Resource/capacity and strategy planning, including ensuring that the right resources are available at the right time without overextending the organization’s capabilities.
• Leading and managing change across multiple levels of the organization.  Being proficient at navigating the human side of change, communicating effectively, and implementing strategies to ensure adoption and minimize resistance.
• Ability to foster a culture of teamwork, empowering team members, and facilitating cross-functional collaboration.
• Demonstrates aptitude for operating in ambiguity, with the ability to ready to embrace new approaches and capable of leading teams through rapid change.
• Manage budget and change requests.
• In addition to Program Management, at various times this role will also require the ability and desire to perform the role of a Project Manager.

What We’re Seeking

• Bachelor’s degree or equivalent work experience.
• Business workflow understanding in the software industry.
• Experience working as a Technical program manager in software or technology area.
• Experience delivering successful projects with a firm understanding of technologies including but not limited to Services, Server, Databases, Storage, Network, and Cyber Security.
• Work experience in at least one of the following – Analytics, Financial Services, and/or Software Development.
• Experience with end-to-end software development project life cycle (requirements, development, testing, implementation, warranty).
• Demonstrates strong leadership and communication skills to successfully drive technical programs forward to fruition.

Our Offer to You

• An inclusive culture strongly reflecting our core values:  Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.
• The targeted base pay range for this role is: $119,000 to $187,000 with this range reflecting differences in candidate knowledge, skills and experience.
   

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy