Full-Time

Senior Customer Engineer

Cloudflare

Cloudflare

5,001-10,000 employees

CDN, cybersecurity, and serverless computing platform

No salary listed

Vancouver, BC, Canada

Hybrid

Travel of up to 20–50% may be required for customer meetings, conferences, industry events, and team collaboration.

Bachelor's, Master's

Category
Solution Engineering (1)
Required Skills
LLM
Bash
Python
JavaScript
Webhooks
Computer Networking
GraphQL
RAG
SOC 2
Go
Terraform
Observability
REST APIs
Lua
DevOps
HIPAA

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Requirements
  • Experience in a customer-facing technical role such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or Forward Deployed Engineering; the required years vary by level.
  • Ability to whiteboard, design, and clearly articulate complex enterprise network and security architectures.
  • Ability to translate deeply technical concepts into business outcomes for hands-on engineers and C-level executives.
  • A proven track record in a quota-carrying or revenue-aligned environment, with understanding of SaaS metrics, business-value translation, and enterprise sales cycles.
  • Exceptional presentation and stakeholder-management skills.
  • Depth in at least four of the specified technical areas: Internet fundamentals; security; performance; artificial intelligence proficiency; coding and scripting; or developer platform fluency.
  • Deep understanding of Internet fundamentals including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS, HTTP(S), and SSL/TLS.
  • Expertise in Internet-property security including WAF, Bot Management, firewalls, rate limiting, (M)TLS, Zero Trust, and SASE concepts.
  • Expertise in Internet-property performance including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
  • Familiarity with prompt engineering, AI-assisted scripting and log analysis, large language model utilization, and workflow automation.
  • Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages for custom integration scripts, API connectors, and edge-computing functions.
  • Experience designing, building, deploying, or scaling applications using RESTful or GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments.
  • Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Responsibilities
  • Partner with Account Executives to lead technical discovery, capture business requirements, and map customer infrastructure to fit-for-purpose Cloudflare architectures and bespoke solutions.
  • Define scope, success criteria, and technical evaluation plans for Proofs of Concept and Technical Validations.
  • Deliver tailored technical presentations, architectural diagrams, and demonstrations addressing customer performance, security, and reliability challenges.
  • Address technical objections, security-compliance questions, and edge-case architectural requirements during sales cycles.
  • Establish an appropriate solution-deployment strategy involving the customer, a partner, or Cloudflare Professional Services.
  • Oversee technical onboarding and implementation as the primary executive and engineering contact without directly executing the implementation.
  • Design migration and onboarding blueprints tailored to customer environments, including DNS migrations, Zero Trust rollouts, and WAF tuning guidance.
  • Guide customer engineering teams through configuration best practices as lead consultant.
  • Partner with Account Executives on discovery, demonstrations, onboarding, technical health, risk, and expansion strategy.
  • Monitor customer health scores and telemetry to accelerate time-to-value, resolve integration bottlenecks, and reduce deployment risk.
  • Carry a variable quota tied to new-business acquisition and/or ongoing account growth.
  • Ensure platform adoption, retain revenue, and identify strategic cross-sell and upsell opportunities using product-usage data.
  • Lead technical Quarterly Business Reviews that translate platform capabilities into return on investment for C-level executives.
  • Maintain trusted technical-advisor relationships throughout onboarding, maturity, renewal, and expansion.
  • Provide architectural, AI-control-layer, security-posture, and deployment-confidence guidance.
  • Identify deployment risks and integration bottlenecks early and provide remediation strategies.
  • Use AI agents, large language models, and internal platforms to automate RFP and security-questionnaire responses, sandbox provisioning, telemetry monitoring, and documentation.
  • Partner with the Enablement Team to design, build, and govern technical resources.
  • Define, document, and teach standard operating procedures, architectural best practices, and technical guides to internal teams and customers.
Desired Qualifications
  • Track record of creating and delivering technical enablement through workshops, code samples, documentation, or developer onboarding.
  • Experience with large language model orchestration, Retrieval-Augmented Generation architectures, and model-access controls.
  • Understanding of PCI DSS, HIPAA, and SOC 2 requirements.
  • Background in hyperscalers, digital-native companies, distributed-systems environments, or startups.

Preparing a concise company summary based on the provided Cloudflare description.

Company Size

5,001-10,000

Company Stage

IPO

Headquarters

San Francisco, California

Founded

2009

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 6, 2026 revenue grew 35.9% to $696.1 million, beating expectations.
  • Management raised 2026 revenue guidance to $2.864 billion-$2.870 billion on August 6.
  • September 2, 2026 Cursor Sandboxes support expands Cloudflare’s AI coding-agent workload capture.

What critics are saying

  • May 7, 2026 layoffs cut 20% of staff, signaling execution strain and restructuring risk.
  • February 20, 2026 BYOIP outage lasted 6 hours, exposing brittle network changes.
  • August 2026 status history logged 13 incidents in eight days, including Workers AI failures.

What makes Cloudflare unique

  • Cloudflare owns global edge traffic, security telemetry, and developer workflows in one platform.
  • Workers, Sandboxes, and R2 let Cloudflare sell execution, storage, and protection together.
  • September 3, 2026 OpenAI Daybreak integration strengthens Cloudflare’s AI-native security distribution.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Competitive salaries

Take-what-you-need paid vacation policy

Comprehensive health plans and benefits

Paid maternity and paternity leave

Commuter and ride share options

Returnships

Growth & Insights and Company News

Headcount

6 month growth

-5%

1 year growth

-5%

2 year growth

-5%
Yahoo Finance
Sep 5th, 2026
OpenAI commits $1B to cyber defence, backs Cloudflare and SentinelOne AI security services

OpenAI launched Daybreak for Frontline Defenders on 3 September, committing $1 billion in subsidized access, training, and partnerships. The Daybreak Defense Network now includes over 35 enterprise products and services. Cloudflare is offering invitation-only access to an AI vulnerability-discovery and remediation service built with GPT-5.6 Cyber. SentinelOne is adding Daybreak models to its Wayfinder services. Both companies take different approaches to the same programme. Cloudflare's model starts at the network and developer edge, combining source-code analysis with traffic and security context. SentinelOne approaches from endpoint and security operations, placing AI inside workflows for security teams. Eighty-seven hedge funds held Cloudflare at 30 June, versus 84 at 31 March. Forty-one held SentinelOne in Q2, up from 37 in Q1.

Insider Monkey
Sep 5th, 2026
OpenAI's $1 billion Cyber push backs Cloudflare and SentinelOne. Which has the better AI security model?

OpenAI's $1 billion Cyber push backs Cloudflare and SentinelOne. Which has the better AI security model? Published September 5, 2026 at 8:26 am EDT OpenAI launched Daybreak for Frontline Defenders on September 3, committing $1 billion in subsidized Daybreak access, training, technical support and partnerships. Separately, the Daybreak Defense Network now includes more than 35 enterprise products and partner-operated services. Cloudflare is offering invitation-only access to an AI vulnerability-discovery and remediation service built with GPT-5.6 Cyber, while SentinelOne is adding Daybreak models to its Wayfinder services. Cloudflare, Inc. (NYSE:NET) and SentinelOne, Inc. (NYSE:S) therefore enter the same program with different routes to revenue. Cloudflare's model starts at the network and developer edge. It can combine authorized source-code analysis with traffic and security context, then propose code patches and WAF mitigations for customer review. That distribution creates a credible cross-sell path because customers already use Cloudflare for performance and security. Insider Monkey counted 87 hedge funds holding NET at June 30, versus 84 at March 31. AQR Capital Management owned 2,076,835 shares after raising its position by 129%. The weakness is monetization. Early access is not general availability, and subsidized services can prove usefulness before they prove willingness to pay. Cloudflare must also prevent automated discovery from producing noise or unsafe fixes. Its premium valuation leaves little tolerance for a long gap between product attention and revenue. SentinelOne approaches the opportunity from endpoint and security operations. Wayfinder can use the new models for code-risk assessment, compromise investigation, and malware analysis, placing AI inside workflows staffed by security teams. Forty-one hedge funds held SentinelOne, Inc. in Q2, up from 37 in Q1. AQR reported 23,327,991 shares, a 19% quarterly increase. SentinelOne's risk is competition and services intensity. If Wayfinder depends heavily on expert labor, the offering may scale less efficiently than software. The company also faces Microsoft, CrowdStrike, Palo Alto Networks, and other platforms that can bundle adjacent tools. The August 14 settlement showed 7.43 million NET shares sold short, about 2.35% of float, with 1.42 days to cover. The reading predates Daybreak and does not reveal whether positions targeted valuation or operations. OpenAI's program validates demand for AI-assisted defense, but neither partnership is a revenue disclosure. Cloudflare offers the cleaner platform leverage; SentinelOne offers the more focused security workflow. Paid conversion and gross-margin contribution will decide which model is better. False-positive rates will matter just as much. Security buyers will not keep an AI tool that produces impressive demos but overwhelms analysts, proposes unsafe code changes, or cannot document why it reached a conclusion. Execution at scale remains the real standard.

Radical Compliance
Sep 4th, 2026
Compliance Jobs Report: sept. 4.

Compliance Jobs Report: sept. 4. Another brisk Compliance Jobs Report as Radical Compliance head into the Labor Day Weekend! Radical Compliance has new hires at Bristow Group, Ulta Beauty, Morgan Stanley, ABB, and elsewhere; and unfortunately some cutbacks at Uber and Entain. Lots of promotions too, and job leads in market research, higher education, and pharmaceuticals. Radical Compliance gather the Jobs Report news items from LinkedIn, press releases, and wherever else Radical Compliance can find tips - and thank you to everyone who sends them in, you make the Jobs Report possible! If you have any gossip to share (even confidentially) email me at [email protected] or find me on LinkedIn. Compliance Jobs. This week Radical Compliance begin with the Bristow Group, which provides helicopter and other aviation services to the oil & gas industry; it just hired Daniel Elustondo as chief compliance officer. Elustondo joins the Houston-based company after seven years at Shell, where he had been senior legal counsel in the regulatory group. Next is an update on Melissa Clawson, who announced last week that she was stepping down as chief audit executive at restaurant chain Wendy's. Clawson has glammed up with a new gig at Ulta Beauty, where she will be chief audit executive. Envista Holdings Corp., a maker of dental equipment, has hired Matt Silverman as senior director of global trade compliance. Silverman was last seen at Caterpillar, where he was assistant general counsel of compliance until last year. Silverman also does a fair bit of writing and speaking about trade compliance, which probably keeps him quite busy these days. Rebekah Mihm has a new job as head of legal operations, ethics, and ESG at UFP Technologies, a maker of sterile packaging and other medical equipment. Mihm comes to UFP from Harman International, where she had been director of corporate sustainability and ESG until this past spring. Looks like a few folks have been exiting British betting business Entain lately. Karen Nightingale has stepped down as group director of ethics and compliance, a role she held at Entain since 2023. Anandee Chowdhury also separated from the company the other week after two years there; she had been a group ethics and compliance associate. (If anyone wants to leak any other news of Entain restructurings, you can always reach me at [email protected].) James Martinelli has turned up at Morgan Stanley, as an executive director on the Wall Street giant's financial crimes compliance team. Martinelli comes to Morgan Stanley from FinCEN, the U.S. anti-money laundering regulator, where he had been associate director of regulatory and strategic affairs. Aveanna Healthcare has hired Kristi Cuffe as a compliance manager, working from Tampa, Fla. Cuffe joins the Atlanta-based Aveanna after six years at Family First Homecare, most recently as a compliance specialist. Orba Capital, an asset management firm based in New York, has hired Colleen Kilfoyle as chief compliance officer. Kilfoyle comes to Orba after 11 years at Sculptor Capital Management, the last two of them as chief compliance officer. Sumanta Datta has left his job as global head of compliance for analytics firm Wood Mackenzie to join Petroleum Development Oman as a compliance executive. ABB has hired Angel Corbacho as lead investigator for the EMEA region. Corbacho previously worked at cybersecurity firm Cloudflare as senior counsel for legal compliance; he's based in Portugal. Wellspace Health has hired Daniel Goulart as compliance program specialist. Goulart comes to the California-based company after 10 years at Sutter Health, most recently as a privacy and information security consultant. Dana Cook just landed at Boeing Corp. as a senior manager in compliance risk management. Cook comes to Boeing after three years at McKinsey as a "manager of compliance capabilities," but Cook had worked at Boeing for nearly a decade before that in various compliance roles. M&T Bank in Buffalo, N.Y., has hired Victoria Komjathy as a senior specialist in AI governance. Komjathy joins the bank from Capital One, where she had been a senior risk manager since 2024. IBM subsidiary Confluent has hired Marina Kaganovich as global head of product regulatory compliance. Kaganovich comes to Confluent (a cloud services business) from Google, where she had worked in trust and compliance in the office of the CISO there. In Italy, Annette Amato has left Johnson & Johnson, where she had worked on assessment and consulting projects in healthcare compliance; to join orthopedics manufacturer DePuy Synthes as manager of compliance policies, training, and communication. Deepti Bhandari has joined Otis Elevator as director of ethics and compliance for the company's Asia-Pacific region. Bhandari comes to Otis from Abbott, where she had been head of the company's ethics and compliance office in Asia. Jennifer Scalise-Mullett has a new gig at Turbett Surgical, a small medical manufacturing business in upstate New York, as vice president of quality, regulatory, and compliance. Scalise-Mullett was last seen at Boston Pharmaceuticals as vice president of compliance until the end of 2025, when the company was acquired by GSK. Raytheon has hired Jen Zrilska as a compliance manager. Zrilska joins the defense contractor from Dow Jones, where she had been head of due diligence for the Americas region. Andrzej Bełza has been hired at Coloplast as a global trade and sanctions compliance manager, working from the company's offices in Poland. Bełza previously spent five years at Radiometer, where he had been a global trade compliance specialist. The Orix Group, a Japanese financial services conglomerate, has hired Junyeon Park as compliance counsel and global investigations lead. Park comes to Orix from the law firm Herbert Smith Freehills, where she had been counsel for several years. And incidentally, you may have seen news that Uber is cutting 3,000 jobs, or about 10 percent of its global workforce. I've noticed a small but steady stream of risk, compliance, and audit professionals at Uber subsequently announcing on LinkedIn that they've lost their jobs. If your organization is hiring or you can otherwise help out these folks, they're out there. Moving up the ladder. Mastercard has promoted Howard Fields from group head of AML, export control, and sanctions compliance to executive vice president of risk and compliance enterprise solutions. Tanya Rines has moved into a new role at Eli Lilly & Co., going from associate director of global ethics and compliance to associate director of trade sanctions compliance. Option Care Health in Chicago has promoted Ian O'Brien from senior director of compliance for business partners to vice president of the same. Cora Colvin has a new role within the Cencora corporate empire as chief compliance officer at Retina Consultants of America, recently acquired by Cencora. Previously Colvin had been a group compliance officer at Cencora. Brooke Nelson has a new role within Sanofi, as head of ethics and business integrity for global operations. Nelson had previously been vice president of ethics and business integrity for Sanofi's North America operations. She has also relocated from Boston to Paris! Ikea has promoted Michelle Ackerman from senior manager of third-party risk and compliance to operational risk management and compliance manager. The International Federation of Red Cross and Red Crescent Societies has promoted Tristan Lemelle from acting investigations manager to head of investigations. Construction equipment manufacturer CNH has promoted Sarochinee Klinhorm from Asia-Pacific regional head of compliance to regional head of compliance and data protection officer. Shepherd Insurance has promoted Kylie Fields from compliance manager to director of compliance. Brittany Foglia has moved up at U.S. Renal Care from divisional compliance officer to senior divisional compliance officer. And German logistics giant Kuehne+Nagel has promoted Alissa Carneiro from customs and authorizations expert to national customs compliance manager. Vendors & service providers. Joe Hill has left his job at Honeywell as general counsel for trade sanctions and AML compliance, to take up with FTI Consulting as a managing director (presumably advising on the same issues). Open req orders. Ionis Pharmaceuticals is looking for a vice president of compliance. Job is based in Carlsbad, Calif. (just outside San Diego) or can be remote for the right candidate. Salary range is listed at $280,000 to $350,000. Market research firm Circana has two early-career compliance roles open! First is a policy and training analyst job, salary range listed at $90,000 to $105,000. Second is a sustainability analyst job, salary range $85,000 to $100,000. Both jobs can be remote for the right candidate. Dartmouth College is seeking a chief compliance officer. Job is based in Hanover, N.H.; salary range not provided! #NotCool Compliance meme of the week. That's all for this week's report. As always, if you have a tip or want to brag about your new job, promotion, career milestone, or anything else, email me at [email protected] or find me on LinkedIn. I'm always happy to give credit to the many hard-working people here in its corner of the business universe. Posted in News

Yahoo Finance
Sep 3rd, 2026
Cloudflare partners with OpenAI to launch AI-powered vulnerability detection and remediation service

Cloudflare has launched Vulnerability Discovery and Remediation, a service using OpenAI's Daybreak models to identify, block, and fix software vulnerabilities. Available through Cloudflare Managed Defense, the service combines deep code analysis and automated patch generation with real-time traffic data from Cloudflare's global network. The initiative addresses a growing problem: by September 2026, the National Vulnerability Database had logged 60,475 vulnerabilities, surpassing 2025's total of 48,185. Traditional scanners often surface thousands of findings without production context to prioritise threats. Cloudflare's network processes trillions of daily requests across millions of web assets. By integrating OpenAI's GPT-5.6 Cyber model, the service can detect emerging weaknesses and neutralise zero-day exploits before they spread. "We're shifting the defence strategy away from chasing patches one vulnerability at a time to an automated approach," said Matthew Prince, Cloudflare's co-founder and CEO.

MarketScreener
Sep 3rd, 2026
Cloudflare, Inc. and openai partner to redefine vulnerability management with ai-powered edge Defense.

Cloudflare, Inc. and openai partner to redefine vulnerability management with ai-powered edge Defense. Published on 09/03/2026 at 05:00 pm EDT S&P Capital IQ Cloudflare, Inc. announced Vulnerability Discovery and Remediation, available in early access through Cloudflare Managed Defense. Through the OpenAI Daybreak Defense Network, the service combines deep code investigation and automated patch generation using OpenAI Daybreak models, including GPT-5.6 Cyber, with real-time traffic and security context from Cloudflare?s global network. By natively integrating AI code analysis directly across its unified platform?spanning Web Assets, WAF, and Workers Observability?Cloudflare enables organizations to move from isolated vulnerability findings toward context-aware prioritization and remediation. Vulnerability Discovery and Remediation is available by invitation for select Cloudflare Enterprise customers. (C) S&P Capital IQ - Business Wire - 2026