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Associate Reimbursement Coordinator
Posted on 5/11/2022
Experience Level
  • High school diploma required
  • Hospice billing/collection experience
  • Some college education
  • Billing and/or collections or insurance claims processing
  • Experience with the WellSky Hospice and Palliative software (formerly known as Consolo)
  • Develop knowledge for billing systems and clearinghouses for electronic billing
  • Obtain billing information in the client's software and generate monthly claims
  • Submit claims to insurance companies in a timely fashion and within the individual insurance company's timely filing period
  • Follow up on patient balances within established timeframes
  • Obtain claim's status by calling the payer and/or using an online payer portal
  • Utilize reports to determine tasks that require follow up
  • Take appropriate action for escalating claims not paid within 60 days or for denied appeals
  • Prepare weekly cash collection report and submit to client
  • Coordinate sequential billing with other hospices via phone
  • Establish and maintain business relationships via telephone and email contact
  • Host a monthly call with each client to review open AR and financial reports
  • Coordinate a high volume of claims activity across multiple systems/agencies
  • Responsibilities may necessitate flexibility in working hours. Have the willingness and ability to fill in for an employee that is out unexpectedly or as directed by Supervisor or Manager

1,001-5,000 employees

Acute, post-acute, and community care technology provider
Company Overview
WellSky is on a mission to lead the movement for intelligent, coordinated care worldwide. The company offers offers a comprehensive set of technology solutions and services available across the full continuum of care.
  • High deductible health plan with a generous employer contribution
  • PPO medical plan
  • Dental and vision insurance
  • 401(k) plan with access to financial advisors who can provide personal financial guidance at no cost
  • Robust paid time off, including holidays, vacation, well-being, and volunteer days
  • Flexible spending accounts (medical and dependent)
  • Life and disability insurance
  • Educational assistance
  • Employee Assistance Plan with free and confidential emotional, financial, legal, and family resources