Senior Enterprise Endpoint Engineer

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Senior Enterprise Endpoint Engineer, University Information Services (UIS) - Georgetown University.  This role is a senior technical expert responsible for the architecture, implementation, and management of the university's enterprise endpoint environment.  This includes configuration, security, and lifecycle management for all Windows, macOS, and mobile devices.  The Senior Engineer establishes best practices for a reliable, scalable, and secure desktop computing environment, develops and automates processes through scripting, and serves as the highest point of technical escalation for endpoint management systems.

Duties include but are not limited to:

• Architect, implement, and maintain enterprise endpoint configuration management systems (e.g., JAMF, SCCM, Tanium).

• Develop, test, and deploy complex scripts (e.g., PowerShell, Bash, Python) to automate OS deployment, software distribution, and security patching.

• Serve as the lead technical expert and top-tier support for macOS and Windows OS system administration and troubleshooting.

• Establish and document enterprise-wide best practices, security standards, and technical roadmaps for endpoint management.

• Lead cross-functional technical projects related to endpoint security, new device rollouts, and system integrations.

• Collaborate with UISO to ensure all endpoint solutions comply with university information security policies and standards.

• Mentor junior technical staff on endpoint management techniques and automation.

Fully detailed outlining of tasks specific to the position should be reserved for the Responsibilities section below.

Work Interactions

This position reports to the Director of Endpoint Management within University Information Services (UIS).  The Senior Engineer works closely with systems administrators, network engineers, UISO security analysts, and IT support staff across the university. As a senior technical expert, the role involves deep collaboration with stakeholders, key decision-makers, and subject matter experts to design and implement solutions that support the university's academic and administrative goals.  This position has no direct reports.

Requirements and Qualifications

●     Bachelor's degree.

●     10 years of progressive, hands-on experience in enterprise-level IT, with specific expertise in both Windows OS and Mac OS System Administration.

●     Expert-level proficiency with endpoint management systems (e.g., InTune, JAMF, Tanium, or similar).

●     Advanced scripting abilities (e.g., PowerShell, Bash, Python) for automation of system administration tasks.

• Deep understanding of Active Directory, Group Policy, Azure AD, and endpoint security principles.

• Proven experience leading complex, enterprise-wide technical projects.

Preferred Qualifications:

• Relevant technical certifications (e.g., Microsoft 365 Certified:

●     Experience in a higher education environment.

●     Experience with device management InTune, EntraIS, Jamf, (MDM) platforms.

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designatio

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$80,429.00 - $157,238.93

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

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Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.