Full-Time
GSOC Supervisor
Updated on 5/15/2026
Marksman Security
Compensation Overview
$54.1k/yr
+ Texas Guard Card Bonus
Plano, TX, USA
In Person
On-site in Plano, TX; Monday–Friday, 7:00 AM–3:00 PM.
Category
 Security & Protective Services |
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Requirements
- Experience in security operations, law enforcement, or crisis management
- Leadership skills and the ability to make quick, high-stakes decisions
- Tech-savvy with familiarity with surveillance, access control, and reporting tools
- Clear communication and ability to coordinate with teams and stakeholders
- Calm under pressure with the ability to think quickly and act smart to keep operations running
- 3–5 years of experience in security operations, law enforcement communications center, emergency response, or a related field
- 2–3 years of supervisory or leadership experience in a security-related role
- Knowledge of risk assessment, crisis management, and emergency response protocols
- Proficiency in security monitoring systems, access control, and surveillance technologies (e.g., CCTV, intrusion detection, and alarm systems)
- Strong team management and leadership abilities
- Excellent decision-making and problem-solving skills under pressure
- Strong verbal and written communication skills
- Ability to develop training programs, conduct security drills, and educate staff on security protocols
- Experience in incident management and crisis response coordination
- Ability to create and enforce standard operating procedures for security operations
- Strong report writing and documentation skills for security incidents and compliance audits
- Proficiency in using Microsoft Office Suite, security software, and reporting tools
- Ability to type 55-65 words per minute
- Salary expectations and schedule details (may be considered contextual)
Responsibilities
- Oversee day-to-day operations of the Global Security Operations Center (GSOC)
- Monitor and assess real-time security threats, incidents, and emerging risks
- Lead and develop a team of security operators to maintain a proactive security posture
- Coordinate emergency response efforts and communicate effectively with key stakeholders
- Implement and enhance security protocols, leveraging the latest technology
- Supervise GSOC Officers – Manage, train, and provide guidance to GSOC personnel to ensure efficient operations
- Schedule & assign tasks – Oversee shift scheduling, workload distribution, and task assignments to maintain 24/7 security coverage
- Quality control – Ensure all reports, logs, and security responses meet organizational standards
- Communication & coordination – Serve as a key point of contact between GSOC, internal departments, law enforcement, emergency responders, and contract security management/security management
- System maintenance & upgrades – Work with IT teams to maintain and enhance security technologies, including video surveillance, access control, and monitoring tools
- Informs (without delay) the security manager and security management of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
- Process optimization – Continuously improve security protocols, response strategies, and risk mitigation procedures
- Training & drills – Conduct initial GSOC Officer training, security awareness training, emergency drills, and simulation exercises
- Incident management and crisis response coordination
- Create and enforce standard operating procedures for security operations
- Strong report writing and documentation skills for security incidents and compliance audits
- Proficiency in Microsoft Office Suite, security software, and reporting tools
- Typing 55-65 words per minute
Desired Qualifications
- Prior experience in a Global Security Operations Center (GSOC) or Security Operations Center (SOC) environment is highly desirable