Program Manager

Job Description

• • Develops a strong understanding of WD’s Trade Operations IT Assets (Global Trade Management & Customs Management System’s)
  • Maps and maintains the end-to-end system architecture and design clearly showing connectivity with upstream and downstream systems respectively.
  • Partner with business units/functions and IT teams to design and deliver systemic compliance solutions to support import/export regulatory requirements
  • Develops a governance model for managing the GTM project funnel
  • Leads broad range of complex projects, where Global Trade owned assets are the primary systems impacted
  • Engages with Application partner (oracle) in platform enhancement by actively participating in Oracle Idea Lab
  • Coordinate the delivery of comprehensive requirements, supporting project team’s comprehension of scope
  • Contribute to priority projects by adding creative insights and developing recommendations
  • Identify opportunities for process improvement and lead/develop recommendations and provides insight for management.
  • Define and review system performance metrics on a regular basis, identifying opportunities for improvement actions to address
  • Management reporting on project status and issues
  • Mentor junior-level staff
  • Collaborate across regions and business units
  • Ability to influence a particular business across functions and/or regions.
  • Drive negotiations and influences business and IT as required
  • Strategize and develop Management of change training plan and execute the same to relevant teams across the organization
  • Pro-actively communicates system down times across the organization

Personal Attributes:

• Highly motivated person, who drives Personal Excellence by maintaining accountability with time management
• Agile and flexible to change and use of technology
• A team player with an ability to work cross functionally, culturally and countries
• Possesses excellent communication and develops engaging presentations
• Has a growth mindset, maintains a problem-solving attitude and open to digitization
• Attention to detail
• Program and project management skills
• Ability to multi-task and perform under high pressure and maintain a line of sight.

Commitment to integrity, ethics, and building strong relationships

Qualifications

Comprehensive understanding of Oracle GTM and OTM platforms; including:

• Master Data configurations

• Trade Transaction Management configuration
• Trade Compliance screening configuration
• Global Trade Party Management
• License Configuration
• Bachelor’s Degree in Computer Science or 4 years related experience
• >10 Years Import/Export trade compliance experience
• Has broad knowledge of various project management software
• PMP certified is a definite plus