Exchange Operations Specialist

Responsibilities

• Provide expert-level remote management, administration, and support for the Production and Demo trading exchange including:
-Update underlying symbols;
-Contract creations and scheduling;
-End of Day processing;
-Settlement of expired contracts;
-Assistance with problem support and resolution;
-Business Continuity/Disaster Recovery assistance;
• Participation in the development and on-going refinement, enhancement and continuous process improvement for the services;
• Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services;
• Participation in the quality assurance testing of the services;
• Willing to assist on a wide variety of issues, both within and outside of job description.

Requirements

• Bachelor’s Degree in Economics, Mathematics, or Computer Science;
• Knowledge or experience of options and futures trading markets;
• Database, software, or IT technical experience;
• Securities trading software experience is preferred;
• Excellent technical troubleshooting and problem-solving skills;
• Excellent interpersonal, verbal, and written communication skills;
• Any experience with the following is preferred: SQL, Python, FIX;
• Linux operating systems, job scheduling software, system monitoring software, clusters/high availability systems;
• Ability to work in a mission-critical operational environment;
• Proven ability to partner with various internal departments to deliver superior customer service;
• Experience or familiarity with Linux servers and networks is preferred;
• Periodic off-hours coverage.