Director – Product Management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director - Product Management - Security Solutions, Commercialization Germany, Austria and SwitzerlandWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Services organization is a key driver of growth for Mastercard providing cutting-edge services that help our customers grow. Bringing together our unique and proprietary data, technology, insights and expertise into a single organization, Services relentlessly focuses on meeting the needs of our customers and is a key differentiator for Mastercard driving our business growth. Within Services, the Security Solutions Product Line is responsible for Mastercard’s safety and security related product development efforts to protect the integrity of payments, digital payments and cybersecurity. Its products and platforms encompass cyber security, identity, financial crimes & resiliency, experience & disputes, and fraud domains.

We are looking for a Security Solutions Commercialization Lead for Germany, Austria and Switzerland, reporting to the Commercialization Lead for Continental Europe.
The ideal candidate is passionate about leveraging state of the art products and platforms to drive customer value. He is objective-driven and autonomous, comfortable leading both strategic and operational aspects of a broad product portfolio.

Role
The Security Solutions Commercialization Lead for Germany, Austria and Switzerland represents the product line in the market and provide subject matter expertise and sales support to drive customer value and business growth for both Mastercard and our customers.

The main responsibilities are the following:
• Manage Security Solutions product portfolio in the market: own Security Solutions Go To Market Strategy to enable market product relevance, understand customer and market needs, as well as the competitive landscape for revenue attainment
• Execute our Global initiatives to improve the Security and Resilience of Mastercard transactions, in line with the regulatory environment (DORA, PSR, MICA, …)
• Maximize the value Mastercard deliver to its customers by leading solution optimization and usage by our customers, leveraging on our Customer Success organization
• Participate to new product developments by leading initial customer engagement and facilitating customer tests and early deployments, with the contribution of Security Solutions European team
• Support Services Business Development effort to generate incremental growth by contributing to the sales process with industry and domain expertise
• Demonstrate Mastercard thought leadership and expertise by participating in community and industry events
• Partner with the other Services and Products organizations to bundle initiatives and demonstrate a customer-focused, unified and differentiated value proposition
• Collaborate closely with the account management team to support Security Solutions products performances and evolutions, and drive initiatives with customers

All About You
• Proven experience in driving product development and commercialization efforts, aligning with new product requirements, and implementing consistent processes to accelerate time-to-market and improve business outcomes
• Ability to act as a subject matter expert and product champion by presenting compelling product propositions to senior stakeholders including at demonstrations and industry events
• Proven success in synthesizing products and services from multiple functional areas into global value propositions that meet customer needs
• Highly collaborative and self-driven individual who will need to manage relationships across multiple functional areas, with limited supervisory support
• Cross-functional team leadership experience managing multiple complex projects concurrently and delivering timely results under tight timelines
• Expertise in the payment ecosystem, understanding of competitive landscape and industry trends. Knowledge in the following domains: cyber security, identity, financial crimes & resiliency, experience & disputes, and fraud

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.