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Sr. Technical Writer- Endpoint Protection (Remote)
Posted on 4/7/2022
INACTIVE
Locations
Canada • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Research
UI/UX Design
Writing
Requirements
  • Experience exploring a customer's problem space and addressing their needs through documentation
  • Exceptional audience analysis, written and verbal communication, and problem solving
  • Strong grasp of user experience fundamentals
  • Portfolio of writing samples. Must include an example that demonstrates your skill at communicating technical content to customers
Responsibilities
  • Produce high-quality, long-form technical content to guide and educate customers based on research, partnering with subject matter experts, and using the product
  • Help build our terminology list and other foundational team tools. Embrace and help refine our voice, tone, and writing principles
  • Partner with our UX devs on shaping our content management system
  • Create well written user-centered notifications for a technical audience (release notes, alerts, announcements)
  • Own and drive projects independently, while sharing your work frequently in critiques
  • Partner with UX researchers and QA to explore and test content
  • Advocate for the customer in all aspects of your job
  • Work at both a detailed level and a strategic level
Desired Qualifications
  • Knowledge of and experience with technical audiences, cybersecurity, and startups strongly preferred
  • Demonstrated ability to make complex technical subjects easy to comprehend
  • Passion for seizing opportunities for improvement at every turn
Crowdstrike

1,001-5,000 employees

Enterprise Security Platform
Company Overview
CrowdStrike's mission is to stop breaches and to provide safety and security to some of the world’s largest, most influential companies and, by extension, the billions of people around the world who use their services. CrowdStrike has redefined security with the world’s most advanced cloud-native platform that protects and enables the people, processes and technologies that drive modern enterprise.
Benefits
  • Competitive Employee Stock Purchase Plan
  • Remote-friendly culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive health benefits + 401k plan
  • Paid Parental Leave, including adoption
  • Wellness programs
  • Professional development and mentorship opportunities
  • Open offices have stocked kitchens, coffee, soda and treats
Company Values
  • Autonomy
  • Flexibility
  • Trust
  • Fostering a diverse, inclusive and supportive work environment