About ngrok Inc.

ngrok is simplified, API-first ingress-as-a-service trusted by over 5M developers to get their apps online faster and keep security happy. With one line of code, developers get instant ingress to services with authentication, observability, and other critical controls. All without provisioning legacy proxies, load balancers or VPNs. ngrok’s simplicity has made it a de-facto standard tool among developers, and the world’s top brands — including GitHub, Okta, Shopify, and Twilio — recommend it throughout their documentation.

Our employees are low-ego, curious learners with a passion for developer-first tooling. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.

We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.

The opportunity

As a Product Manager (PM) at ngrok, you will spearhead building the next generation of products that redefine the developer experience to increase the pace of innovation on the internet. As a pivotal link between our customers and engineering team, you’ll navigate seamlessly between the factory and the field to construct feedback loops, map problems to real features and products, write detailed product specs, test hypotheses, and deliver insights. Embracing a deeply technical product designed for an equally technical audience is essential.

What you’ll accomplish

Within 30 days

• Develop expertise on the ngrok product, our market, our competition
• Author product specifications based on customer use cases and prioritize the requirements
• Bring market observations and customer feedback into technical conversations with engineering

Within 3 months

• Charter new projects, with your role as product owner from the beginning
• Evangelize our vision to internal and external stakeholders
• Represent the customer and be their champion in conversations with engineering
• Proactively seek the input you need to make critical, strategical prioritization decisions for the product roadmap

Skills

• 4+ years of experience as an individual contributing Product Manager or developer.
• Experience product managing large distributed products.
• Excitement to move quickly and fail fast in a collaborative environment.
• Excellent verbal and written communication skills.
• Comfortable with the command line, other developer tools, git, and at least one scripting language.
• Bonus points:
  • Engineering background
  • Prior experience in a small startup
  • Open source contributions and engagement

Benefits

Compensation for this role depends on level, but we provide a competitive mix of salary and equity.

We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.

We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.

We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.

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