Full-Time
Account Operations Specialist
MegaCorp Logistics
501-1,000 employees
Asset-based freight carrier across North America
Compensation Overview
$36k/yr
Newport, KY, USA
In Person
Bachelor's
 Operations & Logistics (1) |
|---|
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- A high school diploma or GED is required.
- At least one year of experience in freight brokerage or logistics is preferred.
- Strong customer service and communication skills are required.
- Attention to detail and the ability to multitask are required.
- The candidate must be motivated and able to work in a fast-paced environment.
- The candidate must be a quick learner and problem solver.
- Assist the Account Manager with carrier relationships and carrier selection.
- Negotiate rates and schedule shipments.
- Use HERO software for shipment tracking and management.
- Maintain contact with carriers to support smooth delivery.
- Review carrier performance for future shipments.
- Act as a liaison between clients, carriers, and shippers.
- Track changing rates and select the best deal.
- Resolve in-transit issues and ensure on-time delivery.
- Track and document shipment costs.
- Handle customer claims and payment issues.
- Enter and update shipment information in software.
- A bachelor's degree is preferred.
- Experience in freight brokerage or logistics is preferred.
MegaCorp Logistics moves goods across the United States and Canada using its own fleet, offering asset-based transportation services for shippers and carriers. It handles both full-truckload (FTL) and less-than-truckload (LTL) shipments, supported by a full suite of supply chain services. The core of its offering is its owned assets, which give the company tighter control over operations, enabling reliable, consistent service. Shipments are supported with 24/7/365 customer service and real-time tracking, providing transparency to clients. Unlike competitors that rely more on third-party carriers, MegaCorp differentiates itself through direct asset ownership, continuous support, and shipment visibility, aiming to reduce risk and improve on-time performance. The company’s goal is to be a dependable North American logistics partner that helps businesses move their goods efficiently and with clear, real-time updates.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Wilmington, North Carolina
Founded
2009
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Simplify's Take
What believers are saying
- MegaCorp featured on Bloomberg TV February 28, 2026, boosting brand visibility.
- Open roles in Wilmington, Charlotte, Jacksonville, Morgantown, and Newport show active expansion.
- August 24–30, 2026 market pulse cited easing truckload conditions and steadier acceptance.
What critics are saying
- Phones previously failed, costing $40,000 hourly; another outage would immediately hit sales.
- MegaCorp still relies on weekly onboarding, so recruiting slowdowns strain service capacity.
- If customers and carriers bypass MegaCorp's phones, the brokerage loses deal flow.
What makes MegaCorp Logistics unique
- Own assets plus regional offices in six states give control over service execution.
- RingCentral replaced outage-prone telephony that cost $40,000 hourly in lost sales.
- Russ Felker became CTO on 2025-09-08, signaling technology-led operations.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Unlimited Paid Time Off
Gym Membership
Company News
MegaCorp Logistics named as A Top Logistics Company and Top Freight Brokerage Firm by Transport Topics. MegaCorp Logistics recognized by Transport Topics as a Top Logistics and Freight Brokerage Company. MegaCorp Logistics, headquartered in Wilmington, NC, with offices across the country, announced its continued recognition as one of the top logistics companies in the nation. Transport Topics ranked MegaCorp #59 on its Top Logistics Companies list (up from #67) and #24 among Top Freight Brokerage Firms in the United States (up from #28). This recognition from Transport Topics - a leading authority in freight transportation news for over 80 years - underscores MegaCorp's continued momentum and commitment to reliability, innovation, and exceptional service within the logistics industry. "Being recognized by Transport Topics as a Top Logistics Company and Top Freight Brokerage Firm is a tremendous honor and a direct reflection of our team's execution and our commitment to delivering reliable, end-to-end logistics solutions across all modes," said Ryan Legg, CEO of MegaCorp. "Improving our position in both categories year over year demonstrates the strength of our partnerships, the resilience of our business model, and the consistency with which our team delivers value. We are grateful to our clients and carrier partners for their trust, and to our employees whose dedication drives these results." MegaCorp continues to expand its role as a trusted transportation partner for organizations across a wide range of industries, delivering customized solutions that optimize efficiency and strengthen supply chain performance. "Third-party logistics providers continued to face volatile business conditions last year, from compressed margins amid a grueling freight market downturn to tariff-driven supply chain upheaval," said Seth Clevenger, Transport Topics' managing editor of features and multimedia. "Through it all, 3PLs have been proving their value to shippers by helping them adapt to this constantly fluctuating business environment." As the freight market evolves, MegaCorp remains focused on driving efficiency, leveraging technology, and building resilient supply chain solutions for its customers. To learn who made the list and read more about the issues facing logistics companies, visit Transport Topics at ttnews.com/logistics/rankings/2026. About Transport Topics Since 1935, Transport Topics has been the news leader in trucking and freight transportation. When it comes to major issues, industry events, and new developments, TT journalists get the story first and get it right, keeping readers informed about all aspects of the trucking industry and helping them stay ready for what's to come. Explore the latest at ttnews.com. About MegaCorp Logistics Founded in 2009, MegaCorp Logistics is a full-service third-party logistics (3PL) provider delivering tailored transportation solutions across North America and global supply chains. Its capabilities span FTL, LTL, drayage, intermodal, air, ocean, cross-border, and final-mile services, supported by a rigorously vetted carrier network and proactive operational management. MegaCorp serves as a single, accountable logistics partner, helping organizations improve cost, service, and speed while reducing supply chain complexity. Through real-time visibility, advanced technology, and proven execution, MegaCorp provides the control and reliability needed to move freight with confidence. You can trust that MegaCorp Logistics, LLC. will deliver. For a shipping quote, please CLICK HERE.
MegaCorp Logistics has been awarded a Top Workplaces 2023 honor by The Enquirer Media Top Workplaces.
MegaCorp Logistics is named as both a Top Logistics Company and a Top Freight Brokerage Firm in the United States by Transport Topics.
BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward
BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward