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IT Officer
Posted on 5/13/2022
INACTIVE
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Operating Systems
Requirements
  • Bachelor's Degree or above in IT or equivalent disciplines
  • Excellent listening and questioning skills, combined with the ability to interact confidently with users to establish what the problem is and explain the solution
  • Able to work independently and have the ability to communicate with senior management
  • Flexibility to constantly communicate with our Headquarters in Hong Kong
  • The ability to think logically
  • A good memory of how software and operating systems work
  • Problem-solving skills
  • Attention to detail
Responsibilities
  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Upgrading, installing and configuring new hardware, operating systems and applications to meet company objectives
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Prioritize and manage many open cases at one time
  • Respond within agreed time limits to call-outs
  • To administrate various kinds of systems and perform audit log and security review
  • Provide technical support and global remote support to office users
  • Perform hardware and software installation, configuration and basic IT equipment house-keeping
  • Replace devices and parts as required
  • Work with various vendors and IT supplier
  • Manage user accounts and perform access control
  • Perform employee onboarding/off-boarding; set up accounts in various IT systems, prepare and enroll computers in our MDM solution
Hypebeast

201-500 employees

Company Overview
Hypebeast is an online platform for editorially-driven commerce and news that provides information about designs and fashions.
Company Core Values
  • Inspire
  • Innovate
  • Drive culture forward