Full-Time

Members Club Host

Posted on 10/31/2025

IHG

IHG

No salary listed

London, UK

In Person

Must have the right to work in the UK; sponsorship not available.

Category
Customer Experience & Support (2)
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Requirements
  • Previous experience in guest-facing roles within luxury hospitality or lifestyle environments.
Responsibilities
  • Manage club access protocols for members, guests, residents, and hotel visitors, ensuring compliance with club terms and conditions.
  • Assist with event check-ins, guestlist management, capacity control, and VIP support under Head Host guidance.
  • Facilitate real-time bookings for F&B, wellness treatments, classes, and events, particularly during peak periods.
  • Maintain accurate records of arrivals, feedback, and member preferences in PeopleVine to support personalised service and Membership team collaboration.
  • Coordinate clearly and proactively with the Host team and other departments to maintain smooth operational flow.
  • Operate the cloakroom efficiently and discreetly, securing guests’ belongings with care.
  • Assist in the setup and testing of operational systems including PeopleVine and booking platforms.
  • Maintain a warm and consistent presence during high-traffic times, including evenings and weekends.
  • Be a familiar, trusted presence for members—offering support while respecting personal boundaries and club etiquette.

Company Size

N/A

Company Stage

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Total Funding

N/A

Headquarters

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Founded

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INACTIVE