Senior Workplace Manager
Posted on 3/27/2024
Rockstar Games

5,001-10,000 employees

Creates and publishes critically-acclaimed video games
Company Overview
Rockstar Games stands out as a leading game development company, renowned for its high-quality and content-rich games such as Grand Theft Auto and Red Dead. The company fosters a culture of passion and commitment, offering its employees the opportunity to work on creatively rewarding and challenging projects alongside some of the industry's most talented individuals. With a competitive salary, comprehensive benefits package, and a commitment to equality, Rockstar Games provides a supportive and rewarding environment for its employees.
Gaming

Company Stage

N/A

Total Funding

$5M

Founded

1998

Headquarters

New York, New York

Growth & Insights
Headcount

6 month growth

9%

1 year growth

22%

2 year growth

39%
Locations
Oakville, ON, Canada
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Management
CategoriesNew
Operations & Logistics
Quality Control & Compliance
Supply Chain Management
Transportation & Distribution
Requirements
  • Bachelor's Degree or equivalent vocational education and experience.
  • 5+ years' experience working within a Facilities or Workplace Operations role, ideally supporting a fast-paced ~50,000rsf facility in a corporate office environment with a high population of technical/engineering disciplines.
  • 3+ years' experience successfully managing a team displaying effective communication, leadership, coaching, and conflict resolution skills.
  • Hands-on leadership and stakeholder management experience.
  • Experience in overseeing service contracts, including their procurement, performance, and management.
  • Excellent understanding of current safety legislation and best practices.
  • Capable of working autonomously, managing, and prioritizing their own workload, while understanding when and where to seek guidance and approval.
  • Experience with overlapping business support fields such as IT, Administration, Operations.
Responsibilities
  • Maintain overall responsibility for the building and facilities services at Rockstar Toronto, ensuring that a safe, comfortable, and supportive environment is provided proactively for staff and visitors.
  • Create local Facilities Management strategy – Setting standards for quality and efficiency of services.
  • Stakeholder management – ensuring that Workplace Services is meeting the needs of local leadership and the business.
  • Partner with both Local and Global HR, Legal, IT, and other key teams to ensure the facility is meeting all needs.
  • Oversee contract management for workplace and facilities services, including procurement process, budget management, contract negotiation, day-to-day operational oversite, and performance management.
  • Strong communication skills around operational plans, ways of working, information impacting the studio, and project management.
  • Manage events to a high standard, whether it’s an employee lunch, a full office re-stack, or anything in between.
  • Manage building and Workplace Services projects taking them from their identification through to completion, ensuring deadlines are met, and communications to key stakeholders upheld.
  • Always ensure full compliance with all legal and statutory requirements, including Health & Safety, Fire, Sustainability, etc.
  • Ensure the effective documentation and development of building and facilities information, particularly operational processes and documents required for safety and compliance.
  • Assist Workplace Leaders in related global projects and initiatives.
  • Oversee and manage the Toronto Workplace Services team, ensuring they carry out their roles professionally and to the required standard coaching and developing where needed.
  • Focus on high-quality standards in security, food/bev, janitorial, planned/reactive maintenance, furniture, ergonomics, and hospitality among other programs.