Talent Acquisition Specialist

Job Description

As the Talent Acquisition Specialist at Fairmont Chateau Lake Louise, you will play a vital role in ensuring our luxury resort continues to attract and secure exceptional talent. Reporting to the Talent Acquisition Manager, you’ll be a trusted recruitment advisor and systems expert —supporting hiring managers through the full cycle of the recruitment process. From sourcing and system optimization to candidate experience and onboarding logistics, you’ll help bring our employer brand to life while ensuring operational efficiency and a best-in-class recruitment journey.

What You Will Be Doing:

• Manage job postings and requisition creation in our recruitment platform (SmartRecruiters), ensuring accuracy and alignment with operational needs.
• Screen applications and assess candidates for alignment with role requirements and hotel culture, supporting hiring managers in the early stages of selection.
• Maintain and track candidate pipelines to ensure timely updates and a seamless candidate experience.
• Coordinate and conduct reference and background checks, offer processing, and employment contract preparation for salaried employees (and hourly employees when required due to business levels).
• Maintain accurate information about the hire-ability of relevant internal and external candidates
• Manage notifications, endorsement, and approvals of internal candidate applications within property and to other Accor properties
• Provide support in negotiating employment terms and facilitating internal hiring approvals.
• Partner with hiring managers to define role requirements and provide recruitment process guidance and system training where needed.
• Serve as a key user of SmartRecruiters, acting as the go-to support contact for system troubleshooting and user training.
• Collaborate with the Marketing and Regional Talent Acquisition teams to develop and post recruitment content across social media platforms.
• Organize and attend recruitment events, career fairs, and support the University/College/SWEP program, including logistics and candidate communication.
• Ensure accurate and timely communication with Housing and Talent & Culture teams for smooth transitions and onboarding of new colleagues.
• Collaborate with the Director, Talent and Culture and Director, Regional Talent Acquisition in tracking the recruitment and relocation budgets
• Responsible for the creation, implementation, and updating of recruitment SOPs
• Ensure that an accurate job description library is updated and maintained
• Monitor the general recruitment inbox and respond to applicant inquiries in a timely and professional manner.

Qualifications

• Experience in recruitment, HR, or hospitality operations; hotel or luxury environment experience is a strong asset
• Proficiency with recruitment platforms (SmartRecruiters or similar ATS) and Microsoft Office
• Strong interpersonal and organizational skills with an ability to manage multiple priorities
• Excellent communication and attention to detail
• A passion for creating exceptional candidate and colleague experiences
• Ability to work independently while remaining highly collaborative

Additional Information

Job Perks & Benefits:

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

Visa Requirements: Applicants must be legally eligible to work in Canada. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit www.lakelouisejobs.com to learn more about Fairmont Chateau Lake Louise and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]

Our Commitment to Diversity & Inclusion: 

At Fairmont Chateau Lake Louise, we believe that the strength of our team lies in its diversity. We are committed to fostering an inclusive environment that respects the unique backgrounds, perspectives, and talents of the individual. As an Equal Opportunity Employer, we are dedicated to providing equal access to opportunities. We welcome applications from all qualified candidates.

If you are contacted by a Recruiter, kindly inform them at any stage of the recruitment process if you will need support or accommodations.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS